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Nortel 3100 Fundamentals

Mobile communication 3100
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Download this manual See also: User Manual
Nortel Mobile Communication 3100
Nortel Mobile Communication
3100 Fundamentals
Release: 3.1
Document Revision: 02.02
www.nortel.com
NN42030-109
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  • Page 1 Nortel Mobile Communication 3100 Nortel Mobile Communication 3100 Fundamentals Release: 3.1 Document Revision: 02.02 www.nortel.com NN42030-109...
  • Page 2 ANY KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are subject to change without notice. Nortel, Nortel Networks, the Nortel logo, and the Globemark are trademarks of Nortel Networks. All other trademarks are the property of their respective owners.

  • Page 3: Table Of Contents

    Mobile Communication 3100 overview MC 3100 product 11 MC 3100 architecture 11 MC 3100 features 12 MCC 3100 for BlackBerry, MCC 3100 for Nokia, and MCC 3100 for Windows Mobile MCC 3100 overview 15 MCC 3100 for BlackBerry 16 MCC 3100 for Nokia 16...
  • Page 4 MCG 3100 registration process 39 MCG 3100 client registration process 40 MCG 3100 call termination process 41 MCG 3100 call origination - Direct Dial call process 42 MCG 3100 call origination - Call-me-First process 43 Terminology Nortel Mobile Communication 3100 Fundamentals NN42030-109 02.02...

  • Page 5: New In This Release

    • A freshly-installed Mobile Communication Gateway 3100 (MCG 3100) comes with English prompts. The administrator can upload prompts in other languages onto the MCG 3100. Callers into the MC 3100 hear prompts in the system default language. • New configuration parameters for call features appear in the Web Administration Console.

  • Page 6: Client And Web User Interface Enhancements

    The Enterprise Call Server manages Do Not Disturb call handling. • Music on Hold: The MCG 3100 plays an audio file stored on the MCG 3100 for any call that is put on hold. The administrator can replace the file with a customized file, as required,...

  • Page 7: Other Changes

    The MCC 3100 for BlackBerry and MCC 3100 for Windows Mobile user interfaces contain the following enhancements: • when the administrator installs localized prompts on the MCG 3100, the clients that are configured to use the local language hear the prompts in that language.
  • Page 8 • Installing the ECM MCG 3100 software • Adding the MCG 3100 as an element from the primary • Upgrading to a different network framework • Accessing the MC 3100 Web Console from the ECM Standard 01.01.

  • Page 9: Overview

    (MC 3100) product. Navigation • "Mobile Communication 3100 overview" (page 11) • "MCC 3100 for BlackBerry, MCC 3100 for Nokia, and MCC 3100 for Windows Mobile" (page 15) • "MC 3100 Web User Interface" (page 21) • "MCG 3100" (page 23) •...
  • Page 10 10 Overview Nortel Mobile Communication 3100 Nortel Mobile Communication 3100 Fundamentals NN42030-109 02.02 23 November 2009 Copyright © 2008-2009 Nortel Networks. All Rights Reserved.

  • Page 11: Mobile Communication 3100 Overview

    • "MC 3100 features" (page 12) MC 3100 product The Mobile Communication 3100 (MC 3100) provides access to voice and messaging services over a wireless and a cellular network and extends commonly used Private Branch Exchange (PBX) features to mobile devices.

  • Page 12: Mc 3100 Features

    Figure 1 MC 3100 and CS 1000 network architecture The MCC 3100 for BlackBerry, the MCC 3100 for Nokia, the MCC 3100 for Windows Mobile, the MC 3100 Web UI, and the Mobile Communication Gateway 3100 (MCG 3100) depend on the following communication server...
  • Page 13 Network (VPN) for Voice over WLAN (VoWLAN) security Call Detail Recording (CDR) Message Waiting Indicator (MWI) Call Logs Nortel Mobile Communication 3100 Fundamentals NN42030-109 02.02 Copyright © 2008-2009 Nortel Networks. All Rights Reserved. Windows Mobile BlackBerry and Nokia Cellular WiFi Cellular Calls Calls Calls √...
  • Page 14 Release 2.0 user interface Release 3.0 user interface Over the air download of client Nortel Mobile Communication 3100 Fundamentals NN42030-109 02.02 Copyright © 2008-2009 Nortel Networks. All Rights Reserved. Windows Mobile BlackBerry and Nokia WiFi Cellular Cellular Calls...

  • Page 15: Mcc 3100 For Blackberry, Mcc 3100 For Nokia, And Mcc 3100 For Windows Mobile

    Nokia, and MCC 3100 for Windows Mobile Mobile Communication 3100 (MC 3100) provides software applications, called the Mobile Communication Clients 3100 (MCC 3100), which extend the MC 3100 functionality to the following devices: • Research in Motion (RIM) BlackBerry •...

  • Page 16: Mcc 3100 For Blackberry

    16 MCC 3100 for BlackBerry, MCC 3100 for Nokia, and MCC 3100 for Windows Mobile • Nortel Mobile Communication Client 3100 for BlackBerry User Guide (NN42030-101) • Nortel Mobile Communication Client 3100 for Nokia User Guide (NN42030-102) • Nortel Mobile Communication Client 3100 for Windows Mobile User...

  • Page 17: Supported Devices

    "MCC 3100 administration and security" (page 20) Supported devices MCC 3100 supports the devices in the following table. Attention: The following table displays the supported devices at the time this document was released. For a complete list of supported devices, see the MC 3100 Product Bulletin at http://www.nortel.com.
  • Page 18 18 MCC 3100 for BlackBerry, MCC 3100 for Nokia, and MCC 3100 for Windows Mobile Table 2 Supported devices (cont’d.) Device Model Operating brand number system (OS) BlackBerry 90xx (Bold) RIM OS v4.6 BlackBerry 9200 RIM OS (Curve) v4.6 BlackBerry...
  • Page 19 S represents single mode client in current release. D2 represents dual mode with Release 2.0. Nortel Mobile Communication 3100 Fundamentals NN42030-109 02.02 Copyright © 2008-2009 Nortel Networks. All Rights Reserved. MCC 3100 hardware and software 19 MC 3100 MC 3100...

  • Page 20: Mcc 3100 Software Installation

    20 MCC 3100 for BlackBerry, MCC 3100 for Nokia, and MCC 3100 for Windows Mobile Table 2 Supported devices (cont’d.) Device Model Operating brand number system (OS) TyTn II WM6.1 AT&T WM6.1 8925/Tilt S720 S620/S621 S620/S621 S710 Touch Diamond Mogul S represents single mode client in current release.

  • Page 21: Mc 3100 Web User Interface

    Mobile Communication Client 3100 (MCC 3100) features, using a web browser, as an alternative to using an installed client on a device. MC 3100 Web UI allows users to access and manage the following MC 3100 features: •...
  • Page 22 (not yet supported by the MCC 3100 clients), legacy modules (no longer supported by the MCC 3100), and mobile devices not targeted in the client portfolio. The MC 3100 Web UI provides a nonintrusive interface (suitable for personally-owned devices), with minimal data usage (on-demand usage).

  • Page 23: Mcg 3100

    MCC 3100 for Windows Mobile Single Mode • MC 3100 Web UI This document refers to the supported MCC 3100 clients and the MC 3100 Web UI using the generic term clients. MCG 3100 features The MCG 3100 provides the MC 3100 Instant Conferencing feature.

  • Page 24: Mcg 3100 Server Components

    You cannot install any other software on the server. For more information, see Nortel Mobile Communication 3100 Planning and Engineering (NN42030-200). Hardware components The MCG 3100 software can be installed on one of the following Commercial off the shelf (COTS) servers: • HP DL320G4 •...

  • Page 25: Mcg 3100 Installation And Configuration

    Verify the enterprise network setup: the Lightweight Directory Access Protocol (LDAP) servers and Domain Name Server (DNS) must be installed and started. After installing the MCG 3100 software, you must configure the MCG 3100 parameters to communicate with the following network elements: •...

  • Page 26: Licensing

    26 MCG 3100 Licensing The MCG 3100 manages all licensing. The license file is installed on the MCG 3100 and as each client registers, the licences are consumed. For more information on licenses, see Nortel Mobile Communication 3100 Installation and Commissioning (NN42030-300) and Nortel Mobile Communication 3100 Administration and Security (NN42030-600).

  • Page 27: 23 November 2009

    Other components This section documents other components in Mobile Communication 3100 (MC 3100). Navigation • "LDAP server" (page 27) LDAP server A Lightweight Directory Access Protocol (LDAP) server provides information for the Corporate Directory in the MC 3100. Nortel Mobile Communication 3100 Fundamentals NN42030-109 02.02...

  • Page 28: Nortel Mobile Communication 3100 Fundamentals Nn42030-109 02.02 23 November

    28 Other components Nortel Mobile Communication 3100 Nortel Mobile Communication 3100 Fundamentals NN42030-109 02.02 23 November 2009 Copyright © 2008-2009 Nortel Networks. All Rights Reserved.

  • Page 29: Documentation Roadmap

    For information on the complete documentation suite, see roadmap" (page 29) New technical documents No new technical documents were introduced in MC 3100 Release 3.1. Retired technical documents No documents were retired in MC 3100 Release 3.1. Restructured technical documents No documents were restructured in MC 3100 Release 3.1.

  • Page 30: Mc 3100 Documentation Packaging

    30 Documentation roadmap MC 3100 documentation packaging MC 3100 documents are packaged according to customer-defined functional roles called job functions. See the following table for information about how the documentation suite is organized. Table 4 MC 3100 documentation packaging Job function...
  • Page 31 Nortel Mobile Communication 3100 Web User Interface User Guide (NN42030-110) Planning and engineering Planning and engineering documentation provides the engineer with all the information needed to plan and engineer an MC 3100 system. Document title Nortel Mobile Communication 3100 Planning and Engineering (NN42030-200)

  • Page 32: Text Conventions

    Nortel Mobile Communication 3100 Administration and Security (NN42030-600) Fault and performance management Fault and performance management documentation enables you to manage faults and optimize the performance of the MC 3100. Document title Nortel Mobile Communication 3100 Troubleshooting (NN42030-700) Text conventions This chapter describes the text conventions used throughout the documentation suite.

  • Page 33: Special Messages

    Nortel Mobile Communication 3100 Fundamentals NN42030-109 02.02 Copyright © 2008-2009 Nortel Networks. All Rights Reserved. DANGER Risk of injury or death from high voltage or electric shock...

  • Page 34: Modular, Task-Based Information

    To understand the relationship between work flows, task flows, and procedures, see the following figure. Nortel Mobile Communication 3100 Fundamentals NN42030-109 02.02 Copyright © 2008-2009 Nortel Networks. All Rights Reserved. CAUTION Risk of service loss from electrostatic discharge This special message indicates the risk of electrostatic discharge from electrostatic-discharge-sensitive (ESDS) devices.

  • Page 35: Customer Service

    "Getting product training" (page 36) • "Getting help from a distributor or reseller" (page 36) Nortel Mobile Communication 3100 Fundamentals NN42030-109 02.02 Copyright © 2008-2009 Nortel Networks. All Rights Reserved. www.nortel.com Nortel Mobile Communication 3100 23 November 2009 Customer service 35...

  • Page 36: Nortel Global Services

    If you purchased a service contract for your Nortel product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller for assistance. Nortel Mobile Communication 3100 Fundamentals NN42030-109 02.02 Copyright © 2008-2009 Nortel Networks. All Rights Reserved. Nortel Mobile Communication 3100 23 November 2009...

  • Page 37: Getting Technical Support From The Nortel Web Site

    Attention: If you purchased a service contract for your Nortel product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller for assistance. Nortel Mobile Communication 3100 Fundamentals NN42030-109 02.02 Copyright © 2008-2009 Nortel Networks. All Rights Reserved. Contact www.nortel.com/contactus www.nortel.com/documentfeedback www.nortel.com/products www.nortel.com/pic...
  • Page 38 To locate an ERC for any product or service, go to www.nortel.com/erc. Nortel Mobile Communication 3100 Fundamentals NN42030-109 02.02 Copyright © 2008-2009 Nortel Networks. All Rights Reserved. Nortel Mobile Communication 3100 23 November 2009...

  • Page 39: Mc 3100 Communication Call Flows

    MCG 3100 as a single Gateway Endpoint (GW EP). The NRS-SPS can only register one MCG 3100 (the active one) at any point in time, so the registered MCG 3100 receives all related SIP traffic.

  • Page 40: Mcg 3100 Client Registration Process

    • The single mode clients deregister to check the user password. Nortel Mobile Communication 3100 Fundamentals NN42030-109 02.02 Copyright © 2008-2009 Nortel Networks. All Rights Reserved. Nortel Mobile Communication 3100 23 November 2009 shows the call flow for the...

  • Page 41: Mcg 3100 Call Termination Process

    Figure 4 Client registration call flow MCG 3100 call termination process Figure 5 "MCG 3100 call termination process call flow" (page the call flow of Mobile Communication Gateway 3100 (MCG 3100) call termination process. Nortel Mobile Communication 3100 Fundamentals NN42030-109 02.02 Copyright ©...

  • Page 42: Mcg 3100 Call Origination - Direct Dial Call Process

    MCG 3100 call termination process call flow MCG 3100 call origination - Direct Dial call process Figure 6 "MCG 3100 call origination - Direct Dial call flow " (page shows an example of a call flow for the Direct Dial process. A single mode client dials an IP telephone (extension 5200) using Direct Dial.

  • Page 43: Mcg 3100 Call Origination - Call-Me-First Process

    MCG 3100 call origination - Direct Dial call flow MCG 3100 call origination - Call-me-First process Figure 7 "MCG 3100 call origination - Call-me-First call flow " (page shows an example of a Call-me-First call. The client starts a call between the device and the IP telephone (extension 5200).
  • Page 44 44 MC 3100 communication call flows Figure 7 MCG 3100 call origination - Call-me-First call flow Nortel Mobile Communication 3100 Nortel Mobile Communication 3100 Fundamentals NN42030-109 02.02 23 November 2009 Copyright © 2008-2009 Nortel Networks. All Rights Reserved.

  • Page 45: Terminology

    Terminology This chapter contains the Mobile Communication 3100 (MC 3100) terminology. Abbreviation CDMA 1xRTT COTS CS 1000 DTMF ECMA EDGE EVDO FMCL FQDN MC 3100 MC 3100 Web MCC 3100 MCG 3100 Nortel Mobile Communication 3100 Fundamentals NN42030-109 02.02 Copyright © 2008-2009 Nortel Networks. All Rights Reserved.

  • Page 46: Copyright © 2008-2009 Nortel Networks. All Rights Reserved

    PSTN UEXT VoWLAN WiFi WLAN Nortel Mobile Communication 3100 Fundamentals NN42030-109 02.02 Copyright © 2008-2009 Nortel Networks. All Rights Reserved. Definition Personal Call Assistant Public System Telephone Network Private Branch Exchange Random Access Memory Real Time Collaboration Session Initiation Protocol...
  • Page 48 OR IMPLIED. The information and/or products described in this document are subject to change without notice. Nortel, Nortel Networks, the Nortel logo, and the Globemark are trademarks of Nortel Networks. All other trademarks are the property of their respective owners.

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