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Nortel NN42030-300 Installation And Upgrades

Nortel NN42030-300 Installation And Upgrades

Mobile communication gateway
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Nortel Mobile Communication 3100 Series Portfolio
Nortel Mobile Communication
Gateway 3100 Installation and
Upgrades
Release: 2.1
Document Revision: 02.03
www.nortel.com
NN42030-300
.

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Summary of Contents for Nortel NN42030-300

  • Page 1 Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Release: 2.1 Document Revision: 02.03 www.nortel.com NN42030-300...
  • Page 2 NORTEL PROVIDES THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are subject to change without notice. Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks. All other trademarks are the property of their respective owners.

  • Page 3: Table Of Contents

    Enterprise network verification 20 Supported LDAP servers 21 Installation Overview 23 Nonredundant and redundant server implementations 23 Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks NN42030-300 02.03 Standard 9 May 2008...
  • Page 4 Procedure 15 Uninstalling the MCG 3100 system software Procedure 16 Starting, stopping, and restarting the MCG 3100 Server Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks NN42030-300 02.03 Standard 9 May 2008...
  • Page 5 Procedure 21 Backing up the databases Procedure 22 Restoring the databases Procedure 23 Generating self-signed certificates Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks NN42030-300 02.03 Standard 9 May 2008...
  • Page 6 Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades NN42030-300 02.03 Standard 9 May 2008 Copyright © 2007, 2008 Nortel Networks...

  • Page 7: New In This Release

    New in this release This section details what’s new in Nortel Mobile Communication Gateway 3100 Installation and Upgrades (NN42030-300) for Nortel Mobile Communication 3100 (MC 3100) Release 2.1. Features This section describes the features that impact the book. This release provides support for the new client, the Nortel Mobile Communication Client (MCC) 3100 for Windows Mobile Single Mode.
  • Page 8 2007 Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks Standard 02.03. This document is issued to support Nortel Mobile Communication 3100 Release 2.1. Only the release date changed.

  • Page 9: How To Get Help

    America, go to the following Web site to obtain the telephone number for your region: http://www.nortel.com/callus Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks and navigate to the Technical Documentation page NN42030-300 02.03 Standard 9 May 2008...

  • Page 10: Getting Help From A Specialist By Using An Express Routing Code

    Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks NN42030-300 02.03 Standard 9 May 2008...

  • Page 11: Introduction

    Convention Bold text Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks describes the text conventions in Description Indicates a user interface object, for example a menu choice or screen name, for example: Press the OK soft key.

  • Page 12: Terminology

    Nortel Mobile Communication Gateway 3100 Release Notes (NN42030-403) Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks Description Indicates document titles, for example: See the Mobile Communication Client 3100 for Windows Mobile User Guide (NN42030-100).
  • Page 13 Engineering (NN42030-200) • Nortel Mobile Communication Gateway 3100 — Administration (NN42030-600) Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks NN42030-300 02.03 Standard 9 May 2008 Related information 13...
  • Page 14 14 Introduction Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades NN42030-300 02.03 Standard 9 May 2008 Copyright © 2007, 2008 Nortel Networks...

  • Page 15: Fundamentals

    Nortel supports the MCG 3100 server software installed only on the Nortel Linux Base, which is provided by Nortel. Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks NN42030-300 02.03 Standard 9 May 2008...

  • Page 16: Hardware Components

    The Group Call server includes a database of group call activities. Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks Specification 3.0 GHz 2 GB DRAM...

  • Page 17: Installation Options

    Figure 1 Installation overview Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks Overview of the MC 3100 installation 17 23). “Hardware components” (page shows the task flow for the MCG NN42030-300 02.03 Standard...
  • Page 18 Before you start the installation, read Nortel Mobile Communication 3100 Series — Planning and Engineering (NN42030-200). Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks NN42030-300 02.03 Standard 9 May 2008...

  • Page 19: Preinstallation

    • Physical connection Use only the eth1 physical network interface. Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks NN42030-300 02.03 Standard 9 May 2008...

  • Page 20: Enterprise Network Verification

    (FQDN) of a server on the network. • Lightweight Directory Access Protocol (LDAP) server Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks Private starting address 10.0.0.0 172.16.0.0 192.168.0.0 NN42030-300 02.03 Standard...

  • Page 21: Supported Ldap Servers

    For information about configuring LDAP parameters on the MCG 3100, see Nortel Mobile Communication Gateway 3100 — Administration (NN42030-600). Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks Enterprise network verification 21 NN42030-300 02.03 Standard 9 May 2008...
  • Page 22 22 Preinstallation Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades NN42030-300 02.03 Standard 9 May 2008 Copyright © 2007, 2008 Nortel Networks...

  • Page 23: Installation

    Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks NN42030-300 02.03 Standard 9 May 2008...

  • Page 24: Nortel Mobile Communication Gateway 3100 Installation And Upgrades

    Log on to the server as nortel. For more information, see Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks “Preinstallation” (page “Admin shell access” (page NN42030-300 02.03 Standard 9 May 2008 19).

  • Page 25: Nortel Mobile Communication Gateway 3100 Installation And Upgrades

    The software installation proceeds. Nortel Mobile Communications Gateway 3100 installation in progress Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks Step NN42030-300 02.03 Standard 9 May 2008 Software installation 25...

  • Page 26: Nortel Mobile Communication 3100 Series Portfolio

    Remove the CD. Proceed to postinstallation configuration. For a redundant server implementation, repeat Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks 27). on the second server. --End-- NN42030-300 02.03 Standard...

  • Page 27: Nortel Mobile Communication Gateway 3100 Installation And Upgrades

    Procedure 2 Logging on to the MCG 3100 Web Console Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks NN42030-300 02.03 Standard 9 May 2008...

  • Page 28: Nortel Mobile Communication Gateway 3100 Installation And Upgrades

    Procedure 3 Configuring the MCG 3100 parameters Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks where <hostname> is the domain name of the server. Username: admin Password: password --End-- NN42030-300 02.03 Standard...

  • Page 29: Nortel Mobile Communication Gateway 3100 Installation And Upgrades

    Secondary ECS Address Group Call Server Address Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks MCG 3100 parameter configuration 29 --End-- Description The IP address that the local MCG 3100 uses for HTTP traffic.

  • Page 30: Nortel Mobile Communication Gateway 3100 Installation And Upgrades

    Call Origination Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks Description The IP address and port of the LDAP server that hosts the corporate directory. Obtain this value from the directory administrator.

  • Page 31: Nortel Mobile Communication Gateway 3100 Installation And Upgrades

    Click Restart. Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks Description This is the number in the request URI for service DN calls proxied by the CS 1000 SPS to the MCG 3100. The service DN allows MCG 3100 users to place calls directly from their wireless devices to other parties using Direct Outbound call mode.

  • Page 32: Nortel Mobile Communication Gateway 3100 Installation And Upgrades

    Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks on the redundant server. --End-- NN42030-300 02.03 Standard...

  • Page 33: Nortel Mobile Communication Gateway 3100 Installation And Upgrades

    Microsoft Exchange Server includes tools that enable you to build a CA server that is exclusive to your organization. Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks Resolution Reset the system clock and restart. Contact Nortel.

  • Page 34: Nortel Mobile Communication Gateway 3100 Installation And Upgrades

    For more information about Java keytool, go to search on the keyword keytool. Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks NN42030-300 02.03 Standard 9 May 2008 describes the steps to...

  • Page 35: Nortel Mobile Communication Gateway 3100 Installation And Upgrades

    • Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks “Change the keystore default password” (page First and last name—the Common Name of the keystore. Use the host name (including domain name) of the server as the common name (cn).

  • Page 36: Nortel Mobile Communication Gateway 3100 Installation And Upgrades

    Enter the keystore password: Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks ATTENTION For the mobile clients that use TLS security, you must enter the same FQDN in the device System Settings. For information...

  • Page 37: Nortel Mobile Communication Gateway 3100 Installation And Upgrades

    At the prompt or Web page, paste the entire CSR text, including -----BEGIN NEW CERTIFICATE REQUEST----- and -----END NEW CERTIFICATE REQUEST-----. Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks Sample CSR text -----BEGIN NEW CERTIFICATE REQUEST----- MIIBJTCB0AIBADBtMQswCQYDVQQGEwJVUzEQMA4G A1UEChs4lBMHQ XJpem9uYTENA1UEBxMETWVzYTEf...

  • Page 38: Nortel Mobile Communication Gateway 3100 Installation And Upgrades

    You can skip this step if the client devices are preconfigured with your CA root or intermediate certificate. Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks --End-- NN42030-300 02.03 Standard 9 May 2008 “Root and...

  • Page 39: Nortel Mobile Communication Gateway 3100 Installation And Upgrades

    /usr/java/jdk1.5.0_03/bin/keytool -import -trustcacerts -keystore .keystore -alias tomcat -file <absolute_path_signed_certificate_file> Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks --End-- NN42030-300 02.03 Standard 9 May 2008 Manage TLS certificates 39...

  • Page 40: Nortel Mobile Communication Gateway 3100 Installation And Upgrades

    To become the superuser, enter the following command: To change the keystore default password, enter the following command: Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks --End-- NN42030-300 02.03 Standard 9 May 2008...

  • Page 41: Nortel Mobile Communication Gateway 3100 Installation And Upgrades

    After the user installs the root certificate, the mobile client communicates with the MCG 3100 using TLS security. Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks where <old_password> is the existing keystore password. <new_password> is your chosen password.

  • Page 42: Procedure 11 Installing A Root Certificate On A Windows Mobile Single Mode Device

    On the PC, start the ActiveSync program, and click Explore. Copy the root certificate file (a .cer file) to the device. Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks --End-- NN42030-300 02.03 Standard 9 May 2008...

  • Page 43: Nortel Mobile Communication Gateway 3100 Installation And Upgrades

    At the continuation prompt , click Accept. The certificate installs on the device. Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks --End-- NN42030-300 02.03 Standard 9 May 2008...

  • Page 44: Nortel Mobile Communication Gateway 3100 Installation And Upgrades

    44 Postinstallation Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades NN42030-300 02.03 Standard 9 May 2008 Copyright © 2007, 2008 Nortel Networks...

  • Page 45: Nortel Mobile Communication Gateway 3100 Installation And Upgrades

    You must know the root password to perform the following procedure. Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks Procedure 12 “Upgrading the MCG 3100 45). Procedure 13 “Upgrading the MCG 3100 46).

  • Page 46: Nortel Mobile Communication Gateway 3100 Installation And Upgrades

    Systems, and click Click Here beside the entry. Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks on the second server. --End-- Procedure 14 “Removing an SU” (page 48) NN42030-300 02.03 Standard...

  • Page 47: Nortel Mobile Communication Gateway 3100 Installation And Upgrades

    Install Date: (not installed) Build Host: masterserver.sipquest.com Group Applications/Communications Source RPM: Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks “Admin shell access” (page NN42030-300 02.03 Standard 9 May 2008 System software upgrades 47...

  • Page 48: Nortel Mobile Communication Gateway 3100 Installation And Upgrades

    To list the current patches and SUs in service, enter pstat Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks where XX is the load number being installed. --End-- “Admin shell access”...

  • Page 49: Nortel Mobile Communication Gateway 3100 Installation And Upgrades

    You uninstall the Nortel Mobile Communication Gateway 3100 (MCG 3100) system software from the command line. Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks where XX is the load number being removed. --End-- NN42030-300 02.03 Standard...

  • Page 50: Nortel Mobile Communication Gateway 3100 Installation And Upgrades

    Procedure 18 “Starting, stopping, and restarting the Group Call Server” (page 51) Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks WARNING This procedure removes the MCG 3100 software from the server. Use Procedure 14 “Removing an SU”...

  • Page 51: Nortel Mobile Communication Gateway 3100 Installation And Upgrades

    Step Action Log on to the server as nortel. Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks --End-- --End-- NN42030-300 02.03 Standard 9 May 2008 Shell commands 51...

  • Page 52: Nortel Mobile Communication Gateway 3100 Installation And Upgrades

    SQMobilityGW If the process is not running, only the following line appears: Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks --End-- “Admin shell access” (page 51). NN42030-300 02.03 Standard 9 May 2008 50).

  • Page 53: Nortel Mobile Communication Gateway 3100 Installation And Upgrades

    9542 9367 0 14:04 pts/0 00:00:00 grep SQMobilityAdmin Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks --End-- “Admin shell access” (page Procedure 17 “Starting, stopping, and restarting the 51).

  • Page 54: Nortel Mobile Communication Gateway 3100 Installation And Upgrades

    Procedure 22 Restoring the databases Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks CAUTION Service Interruption The database backup and restore procedures take the server out of service for two or more minutes. Nortel recommends that you perform these procedures during periods of low server use.

  • Page 55: Nortel Mobile Communication Gateway 3100 Installation And Upgrades

    To start the server processes, enter /sbin/service sipconf start /sbin/service mobilitygw start /sbin/service mobilityadmin start Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks --End-- NN42030-300 02.03 Standard 9 May 2008 Shell commands 55...

  • Page 56: Nortel Mobile Communication Gateway 3100 Installation And Upgrades

    56 System software maintenance Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades NN42030-300 02.03 Standard 9 May 2008 Copyright © 2007, 2008 Nortel Networks...

  • Page 57: Nortel Mobile Communication Gateway 3100 Installation And Upgrades

    8080 MCG 3100 Client interface Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks lists the port usage details for the Application Base Linux Base Linux MCG 3100 Base Linux...

  • Page 58: Nortel Mobile Communication Gateway 3100 Installation And Upgrades

    26 000 – RTP Stream 26 999 port range Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks Application MCG 3100 Admin MCG 3100 Gateway MCG 3100 Administration MCG 3100 Gateway...

  • Page 59: Nortel Mobile Communication Gateway 3100 Installation And Upgrades

    -keypass firsthand -dname ’cn=<common name>’ -keystore .keystore -validity xxx Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks where xxx represents the number of days until the certificate expires. The default value is NN42030-300 02.03 Standard...

  • Page 60: Nortel Mobile Communication Gateway 3100 Installation And Upgrades

    Restart the server by entering service mobilitygw restart Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks 90 days. Nortel recommends using a value of 3650. --End-- NN42030-300 02.03 Standard...

  • Page 61: Nortel Mobile Communication Gateway 3100 Installation And Upgrades

    Group Call Server restarting 51 starting 51 stopping 51 Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks installation CA root certificate 39 options 17 TLS certificate 39 license file 31...

  • Page 62: Nortel Mobile Communication Gateway 3100 Installation And Upgrades

    27 uninstall system software 49 upgrade system software 45 Web Console logging on 27 Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks NN42030-300 02.03 Standard 9 May 2008...

  • Page 64: Nortel Mobile Communication Gateway 3100 Installation And Upgrades

    WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are subject to change without notice. Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks. All other trademarks are the property of their respective owners.

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