Multi-Site Roaming; System Testing & Handover - Avaya INDeX CSLC Installation Manual

Multi-site Roaming

Multi-site Roaming
System Testing & Handover
Installation Manual
INDeX CSLC
INDeX Level 9.2+ provides a Multi-site option. This option allows 20DT handsets to
be used, with the same numbers, etc, over up to four INDeX net linked sites. Multi-
site Roaming is intended for single 20DT handsets used by individuals who roam
between sites.
Do not use Multi-Site Roaming with Mobile Twin numbers or DECT Hot Desking
To enable Multi-site use:
1. From the Administration Menu select Directory, General Set Up and
Reserved numbers
2. Select Mobile User Group and add the extension numbers of the 20DTs that
are to be used for Multi-site working to the group.
3. Repeat on each site within the INDeX net
4. Each 20DT handset must be both registered and subscribed to each site.
See pages 17 and 19 respectively for instructions
After completing installation and handset subscription, perform the following checks:
– Make test calls from all handsets.
– With a call connected, move through the areas that should be covered by base
stations. Check that no unexpected 'black spots' exist.
Ensure that the customer is satisfied with the installation. Make sure they are aware
of the following:
– Reporting Faults:
Make the customer aware of the details required when reporting any faults.
Since this a cordless system, details of the handset user's location at the time of
a fault is crucial. Maintaining a record of the location of faults may reveal black
spots or high usage areas
– Hearing Aids:
Make the customer aware that all cordless and mobile telephone systems can
cause background noise on some hearing aids.
– Safety Areas:
Make sure the customer is aware of their responsibility to indicate to handset
users any areas where handsets should not be used and should be switched off
for reasons of safety. The 20DT handset is not classified as 'intrinsically safe
electrical equipment' (a special classification for electrical equipment for use in
hazardous areas).
38DHB0002UKCA – Issue 8 (26/03/2002)
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