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Avaya Network Management Console User Manual

Avaya Network Management Console User Manual

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Avaya Network
Management
Console
User Guide
May 2004

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  • Page 1 Avaya Network Management Console User Guide May 2004...
  • Page 2 , and SMON™ are trademarks of Avaya Inc. © 2004 Avaya Inc. All rights reserved. All trademarks identified by the ® or ™ are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners.

  • Page 3: Table Of Contents

    Network Management in Standalone Mode Terms ....3 What is Avaya Network Management Server ....4 What is Avaya Network Management Console .
  • Page 4 Avaya VAL Manager ....... . .54 Avaya Wireless ........54 Launching Network-wide Applications .
  • Page 5 The Event Manager User Interface ......87 The Event Log Browser User Interface ....87 Avaya Network Management Console User Guide...
  • Page 6 Starting a Remote Session .......118 Avaya Network Management Console User Guide...
  • Page 7 Appendix A — Network Management Menus ....119 Avaya Network Management Console Menus ....119 Avaya Network Management Console File Menu .

  • Page 8: Preface

    Preface Welcome to Avaya Network Management Console in Standalone Mode. This chapter provides an introduction to the structure and assumptions of this manual. It includes the following sections: • The Purpose of This Manual - A description of the goals of this manual.
  • Page 9 Avaya Network Management Console, including instructions on starting Avaya Network Management Console, a detailed description of Avaya Network Management Console’s user interface, and instructions on how to use Avaya Network Management Console’s on-line help. • Avaya Network Management Console Network Tree...

  • Page 10: Chapter 1 - Network Management In Standalone Mode

    Definitions of terms used in this documentation. • What is Avaya Network Management Server - A description of the Avaya Network Management Server and its functions. • What is Avaya Network Management Console description of Avaya Network Management Console and its functions.

  • Page 11: Network Management In Standalone Mode Overview

    Network Management in Standalone Mode includes Avaya Network Management Server, and Avaya Network Management Console, an application that allows you to view the devices in your network. Avaya Network Management Console also provides a platform from which you can launch applications to manage network devices and monitor the traffic on your network.

  • Page 12: Network Management In Standalone Mode Terms

    Chapter 1 When Avaya Network Management Server is launched, it runs a number of daemons which poll the network devices listed in the default Network Map to determine their status and updates their colors in the Avaya Network Management Console View Area. Users can manage devices or launch network-wide applications via Avaya Network Management Console.

  • Page 13: What Is Avaya Network Management Server

    Avaya Network Management Server communicates with the devices in the network via Simple Network Management Protocol (SNMP) V1 or V3. It receives user input via Avaya Network Management Console and updates Avaya Network Management Console with information from the network devices. Avaya Network Management Server runs in the background as a Windows 2000/XP service.

  • Page 14: What Is A Network Map

    These applications allow you to manage the device via its Command Line Interface (CLI) or Device Manager, and monitor the traffic on the device. For example, if you select an Avaya P330 Device in the Network Table, you can launch Telnet to configure the device via its...

  • Page 15: What Is Discovery

    You can maintain multiple Network Maps by saving individual maps with unique names. The Network Map whose devices are visible in Avaya Network Management Console is the current Network Map. You can also create a text file that contains the necessary information about each device you want to add to the current Network Map and import the devices listed in the file into the Network Map.
  • Page 16 Event Manager. To receive traps using Network Management in Standalone Mode, network devices must be configured to send traps to the Avaya Network Management Server. For information on configuring Avaya LAN and backbone devices to send traps to Avaya Network Management Server, refer to the User Guide or Device Manager User Guide for the devices in your network.
  • Page 17 Network Management in Standalone Mode Figure 1-4. Event Log Browser The Event Manager displays all of the traps sent by Avaya Network Management Server. In the Event Manager you can: • Sort the Event Log Browser by any of its fields.

  • Page 18: What Is Remote Access

    Avaya Network Management Server. A welcome screen appears, followed by a password screen. Once you enter a valid user name and password, Avaya Network Management Console opens in a special browser window. Avaya Network Management Console User Guide...

  • Page 19: Chapter 2 - Avaya Network Management Server

    Avaya Network Management Server is a Windows Service. When Windows starts on the server station, Avaya Network Management Server starts automatically. Using Windows’ Service Manager, you can configure Avaya Network Management Server so that it does not start automatically. Avaya Network Management Console User Guide...
  • Page 20 Chapter 2 If Avaya Network Management Server is shut down, you will need to start it manually. To manually start or stop Avaya Network Management Server, you must be logged in to Windows with Administrator privileges. When you log off the computer, Avaya Network Management Server continues running.

  • Page 21: Stopping Avaya Network Management Server

    Avaya Network Management Server Stopping Avaya Network Management Server To stop Avaya Network Management Server: 1. Select Start > Programs > Avaya > Network Manager > Stop Avaya Network Management Server From a command prompt type . A confirmation cvserver stop dialog box opens.

  • Page 22: Chapter 3 - Avaya Network Management Console Introduction

    Avaya Network Management Console. Starting Avaya Network Management Console Avaya Network Management Console can be run locally or via a remote web server. For information on running Avaya Network Management Console via a remote web server, refer to “Starting a Remote Session”...

  • Page 23: Avaya Network Management Console User Interface

    Avaya Network Management Console Introduction To start a local session of Avaya Network Management Console from Windows: Double-click the Avaya Network Management Console icon on the Windows desktop. Select Start > Programs > Avaya > Network Manager > Avaya Network Management Console Type cvconsole at a command prompt.
  • Page 24 Avaya Network Management Console session. The figure below shows the user interface, with its various parts labeled. Figure 3-1. Avaya Network Management Console Interface To resize the three main areas of the user interface, the Network Tree, the Network Table, and the Dialog Area, use the splitter bars and their arrows.

  • Page 25: Toolbar

    Avaya Network Management Console Introduction Toolbar The Toolbar provides shortcuts to the main Avaya Network Management Console functions. The table below describes the buttons on the Toolbar and gives the equivalent menu options. Table 3-1. Avaya Network Management Console Toolbar...

  • Page 26: Network Tree

    When a dialog box opens, it replaces the current dialog box open in the Dialog Area. Status Bar The Status Bar provides information about the Avaya Network Management Console session. It includes the following information: • Name of the open map.

  • Page 27: Using Tooltips

    To toggle the tooltips feature, select View > ToolTip Requesting Write Permission There are two levels of permission for users logging into Avaya Network Management Console: • Read-only - You are able to view network and devices, but unable to make changes.
  • Page 28 If your console is opened with read only permission, you can request write permission. The console that currently has read/write permission receives a request from Network Management Console to release the write permission. There is an allotted amount of time in which the console with read/write permission must respond to the request.

  • Page 29: Avaya Network Management Console Options

    Actions > Release Write Permission Avaya Network Management Console Options You can use Avaya Network Management Console’s Options dialog box to set SNMP Access parameters and connectivity polling parameters and to select a default Network Map. To open the Avaya Network Management Console Options dialog box, select .

  • Page 30: Snmp Access Parameters

    To view the list of default SNMP access parameters, click the Default on the SNMP Access page of the Avaya Network Management Console Options dialog box. The Default page appears. Avaya Network Management Console User Guide...
  • Page 31 6. Enter a number in the Retries field for the number of times Avaya Network Management Server will try to poll a device. 7. Click . The new default SNMP parameters definition is added Apply to the Default table.

  • Page 32: Setting Snmp Access Parameters For Ip Ranges

    IP address are used for that device. To view SNMP access parameters for IP ranges, click the IP Wildcard on the SNMP Access page of the Avaya Network Management Console Options dialog box. The IP Wildcard page appears. Figure 3-4. Avaya Network Management Console Options Dialog...
  • Page 33 3. Click Apply. The changes are saved in the table. To remove a range from the IP Wildcards table: 1. Select a row. 2. Click Delete 3. Click . The range is deleted from the IP Wildcards table. Apply Avaya Network Management Console User Guide...

  • Page 34: Setting Specific Ip Parameters

    Setting To view SNMP access parameters for specific devices, click the Specific Specific IP tab on the SNMP Access page of the Avaya Network Management IP’s Parameters Console Options dialog box. The Specific IP’s page appears. Figure 3-5. Avaya Network Management Console Options Dialog Box - Specific IP’s Page...

  • Page 35: Setting Connectivity Polling Parameters

    Management Server will use PING to determine the status of devices that do not support SNMP, the interval between PINGs, and the number of times that Avaya Network Management Server will unsuccessfully PING a node before declaring it to be unreachable. To set default connectivity polling parameters: 1.

  • Page 36: Selecting A Default Map

    . The network is configured with the new connectivity polling parameters. Selecting a Default Map The Default Map page of the Avaya Network Management Console Options dialog box enables you to select the Network Map that is used when Avaya Network Management Server starts. To select a default Network Map: 1.

  • Page 37: Setting Read/Write Defaults

    Avaya Network Management Console Introduction Setting Read/Write Defaults The Read/Write Defaults page of the Avaya Network Management Console Options dialog box enables you to set the default read/write permissions. To set read/write defaults: 1. Click the Read/Write Defaults tab at the top of the Avaya Network Management Console Options dialog box.

  • Page 38: Using Avaya Network Management Console Tables

    Chapter 3 Using Avaya Network Management Console Tables Avaya Network Management Console informs you of the status of each row in a table. The following table shows symbols that appear at the start of a row, with their corresponding explanations.

  • Page 39: Closing Avaya Network Management Console

    Avaya Network Management Console Introduction 2. Click on a point of interest in Avaya Network Management Console. The help opens to a topic explaining the clicked feature. Closing Avaya Network Management Console To close Avaya Network Management Console, select File > Exit Avaya Network Management Console closes.

  • Page 40: Chapter 4 - Avaya Network Management Console Network Tree

    • The system view, which includes the voice elements in a data network, and the relationships between VoIP end points, gatekeepers, and call managers. Avaya Network Management Console’s user interface provides an integrated view of the structure of the network, along with details about specific elements.

  • Page 41: Using The Network Tree

    Avaya Network Management Console Network Tree The left side of the user interface is the Network Tree. This provides a hierarchical view of the network. The right side of the user interface contains the Network Table. Together, these views provide details about specific elements in the network.

  • Page 42: The Subnet View

    3. Devices - Icons representing the devices in the network. Each icon is labeled with the name of the device. When an icon representing a device is selected, the device’s interfaces appear in the Network Table. Avaya Network Management Console User Guide...

  • Page 43: The System View

    Avaya Network Management Console Network Tree The System View The System View tree shows a hierarchical view of the voice devices in the network. The tree is organized with the voice device controllers on the higher levels and the controlled voice devices on lower levels.

  • Page 44: Custom Views

    Custom Views Avaya Network Management Console allows you to create custom views of your network. This enables you to design a view of your network based on criteria that are important to you. For example, you can design a custom view based on the location of devices or based on the functions that devices perform (i.e., backbone switches, servers, important users,...

  • Page 45: Creating Custom Views

    3. Enter a description of the view in the field. Description 4. Click Apply . The view is added to Avaya Network Management Console with the top level My Network . All devices in the network are added to a branch labeled...

  • Page 46: Deleting Custom Views

    5. Assign devices to the branch using the following procedure: — To add devices to the Members list: a. Select the devices you want to add to the branch in the list. Unassigned b. Click . The devices appear in the Members list. Avaya Network Management Console User Guide...

  • Page 47: Modifying Branches In Custom Views

    Avaya Network Management Console Network Tree — To remove devices from the Members list: a. Select the devices you want to remove from the branch in the list. Members b. Click . The devices are removed from the list. Members 6.

  • Page 48: Printing The Network Tree

    File > Print Preview The preview of the Network Tree opens. Figure 4-6. Network Tree Print Preview To print the Network Map, click Print To close the Preview window without printing the map, click Close Avaya Network Management Console User Guide...

  • Page 49: Searching The Tree

    Avaya Network Management Console Network Tree Searching the Tree Avaya Network Management Console enables you to search the Network Map for specific elements. To search the Network Map: 1. Click Select Edit > Find . The Find dialog box opens.

  • Page 50: Using The Network Table

    Table varies depending on the element selected in the Network Tree. The following sections provide an explanation of the fields and the color of devices in the Network Table: • Network Table Fields • Network Table Colors Avaya Network Management Console User Guide...

  • Page 51: Network Table Fields

    Avaya Network Management Console Network Table Network Table Fields The following table lists the columns in the Network Table when the root of the Network Tree is selected in Subnet View. Table 5-1. Network Table - Subnets Field Description Name IP address of the subnet.

  • Page 52: Network Table Colors

    The device/interface status is Okay. Yellow The device status is Warning. The device/interface status is Fatal. Off-White The device is unmanaged. Blue The agent interface does not respond to SNMP. (Probably caused by an incorrect read community.) Avaya Network Management Console User Guide...

  • Page 53: Managing Objects

    Managing Objects The Network Map includes all devices that have been discovered. You can control which of these devices are managed (monitored by Avaya Network Management Server) and which of these devices are unmanaged (not monitored by Avaya Network Management Server). If there are many objects in your Network Map, managing all of the objects may put stress on your network resources.

  • Page 54: Manually Adding Devices

    4. Enter the SNMP parameters. 5. Click Apply . The device is added to the Network Map. For information on the fields in the Add Device dialog box, refer to “Device Parameters” on page Avaya Network Management Console User Guide...

  • Page 55: Modifying Devices

    Avaya Network Management Console Network Table Modifying Devices To modify the device or SNMP parameters of a device in the current Network Map: 1. Select a device. 2. Select . The Modify Device Parameters dialog box Edit > Modify opens with the selected device’s parameters.
  • Page 56 Type of device. Possible types are: • Auto Discover - Avaya Network Management Server polls the device to determine the device type. • Avaya Device - Where Avaya Device is the name of an Avaya Device. • - For other SNMP Devices. Generic SNMP •...

  • Page 57: Deleting Devices

    Avaya Network Management Console Network Table Deleting Devices To delete selected devices from the current Network Map: 1. Select a device. — To select more than one device, press CTRL while selecting additional devices. 2. Select Edit > Delete . A confirmation dialog box appears.

  • Page 58: Application Launcher

    Avaya Network Management Console Application Launcher This chapter provides detailed instructions on launching applications from Avaya Network Management Console. It includes the following sections: • Launching Device Applications - Instructions on launching device-specific applications from Avaya Network Management Console. •...

  • Page 59: Device Manager

    Tools > Avaya Device Manager Double-click the device. The Device Manager for the selected device opens. * Note: When running a remote session of Avaya Network Management Console, Device Manager can only be launched for devices that can be managed remotely.

  • Page 60: Ping

    PING The PING application enables you to PING devices from within Avaya Network Management Console. If you are having a problem communicating with the device via SNMP, try to ping the device. This will help you to determine whether the cause of the problem is related to the device’s SNMP parameters or to a general communication...
  • Page 61 Avaya Network Management Console Application Launcher To launch ASA on an appropriate switch, gateway, or IP phone: 1. Select an appropriate managed telephony device. 2. Select Tools > Avaya Site Administration Double-click an appropriate managed telephony device. — If you selected a Communication Manager Media Server, ASA connects to the device and opens the appropriate form for the server.

  • Page 62: Avaya Multisite Administration

    Avaya ® Media Servers and Gateways, and upgraded DEFINITY servers. * Note: Avaya Fault and Performance Manager is part of Avaya Integrated Management. To launch the main Avaya Fault and Performance Manager window, select with no device Tools >...

  • Page 63: Avaya Val Manager

    Avaya Network Management Console Application Launcher Avaya VAL Manager Avaya VAL Manager is a system management tool designed for Voice Announcements over LAN (VAL) on Avaya switches that support VAL. * Note: Avaya VAL Manager is part of Avaya Integrated Management.

  • Page 64: Launching Network-Wide Applications

    Application Name is the name of the network-wide application you want to run. The network-wide application opens. * Note: Avaya SMON Manager is only available with the purchase of an SMON license. For more information on SMON licenses, refer to Appendix B, Setting up the SMON License in the Avaya SMON Manager User Guide.

  • Page 65: Chapter 7 - Network Maps

    Network Maps This chapter provides a detailed description of Network Maps in Avaya Network Management Console. It includes the following sections: • Introduction to Network Maps - An introduction to Network Maps. • Managing Network Maps - Instructions on how to create, open, save, and print Network Maps.

  • Page 66: Creating A Network Map

    Subnets and Nodes” on page — Manual Entry - For more information, refer to “Manually Adding Devices” on page — Importing - For more information, refer to “Importing Devices into the Network Map” on page Avaya Network Management Console User Guide...

  • Page 67: Opening A Network Map

    . The Save Map As dialog box opens. Figure 7-3. Save Map As Dialog Box 2. Enter a name for the file in the Map Name field. 3. Click Save As . The Network Map is saved. Avaya Network Management Console User Guide...

  • Page 68: Printing A Network Map

    Network Map, the device details in the CSV file overwrite those in the Network Map. If a syntax error exists in the CSV file, the import stops after it has processed all the devices listed before the error. Avaya Network Management Console User Guide...

  • Page 69: Exporting The Network Map

    SNMP protocol V1. Write The write community of the device. Only Community applicable for SNMP protocol V1. User A user name as defined in the User Administration. Only applicable for SNMP protocol V3. Avaya Network Management Console User Guide...
  • Page 70 The number of times an application will poll the device without receiving a response before timing out. Timeouts The number of milliseconds an application will poll the device without receiving a response before timing out. Avaya Network Management Console User Guide...

  • Page 71: Chapter 8 - Introduction To The Discovery Window

    To open the Discovery window: Click Select . The Discovery window opens. Actions > Discovery Figure 8-1. Discovery Window Discovery Menu Bar Discovery Discovery Dialog Area Toolbar Subnets Table Discovery Status Bar Discovery Log Area Avaya Network Management Console User Guide...

  • Page 72: The Discovery User Interface

    - A resizeable window where all dialog boxes open. • Discovery Log Area - A resizeable window where the Discovery Log opens. • Discovery Status Bar - Displays information about the current Discovery session. Avaya Network Management Console User Guide...

  • Page 73: Discovery Toolbar

    Checks the field for the Discover selected subnet. Edit > Unselect Unchecks the Discover field for the selected subnet. View > Discovery Log Opens the Discovery Log. Help > Help On Opens context-sensitive help. Avaya Network Management Console User Guide...

  • Page 74: Subnets Table

    Nodes The numbers of nodes discovered in the subnet. To sort the Subnet Table by one of the fields, click the field’s column header. To reverse the sort order, click the column header again. Avaya Network Management Console User Guide...

  • Page 75: Discovery Dialog Area

    Network File, the letter ‘ D ’ appears in the Status Bar. Closing the Discovery Window To close the Discovery window, select File > Exit . The Discovery window closes. Avaya Network Management Console User Guide...

  • Page 76: Chapter 9 - Discovering Your Network

    Discovering Your Network This chapter provides detailed instructions on how to use Avaya Network Management Console’s Discovery feature. It includes the following sections: • Setting Discovery Options - Instructions on how to set Discovery options. • Discovering Subnets and Nodes - Instructions on how to discover the subnets and devices in your network.

  • Page 77: Configuring Discovery Method And Range

    The IP Discovery page of the Discovery Options dialog box appears. Figure 9-1. IP Discovery Options Dialog Box 2. Configure the IP Discovery options. 3. Click . IP Discovery Options are configured. Apply Avaya Network Management Console User Guide...
  • Page 78 (8190 hosts) • (16382 hosts) 255.255.192.0 • (32766 hosts) 255.255.128.0 • 255.255.0.0 (65534 hosts) * Note: The larger the maximum number of IP addresses per subnet the longer it will take for Discovery to finish. Avaya Network Management Console User Guide...

  • Page 79: Configuring Discovery's Naming Method

    The Names Discovery page of the Discovery Options dialog box appears. Figure 9-2. Names Discovery Options Dialog Box 2. Configure the Names Discovery options. 3. Click . Names Discovery Options are configured. Apply Avaya Network Management Console User Guide...
  • Page 80 • Update - Discovery updates the names of all discovered nodes. User defined names will be replaced by the best name discovered. • Don’t Update - The names of existing entries to the Network Map will not be replaced. Avaya Network Management Console User Guide...
  • Page 81 Discovery will use it as the node’s name. If there is no SNMP system name, but there is a Name Service defined name, Discovery will use it as the node’s name. Otherwise, Discovery will use the node’s IP address. Avaya Network Management Console User Guide...

  • Page 82: Selecting Device Types To Discover

    Discovered Types To remove device types from the Discovered Types list: 1. Select a device type from the Discovered Types list. 2. Click . The device type is removed from the Discovered Types list. Avaya Network Management Console User Guide...

  • Page 83: Using The Discovery Scheduler

    Figure 9-4. Discovery Scheduler Dialog Box 2. Configure the Discovery Scheduler options. 3. Click . Discovery Scheduler parameters are configured. Apply * Note: At different stages while Network Discovery is running, certain operations of Network Management Console are disabled. Avaya Network Management Console User Guide...

  • Page 84: Discovering Subnets And Nodes

    For information on configuring Discovery Options, refer to “Setting Discovery Options” on page Problems during Discovery are reported in the Discovery Log. For more information, refer to “Using the Discovery Log” on page Avaya Network Management Console User Guide...

  • Page 85: Discovering All Subnets And Nodes

    . A confirmation dialog box Stop opens. Click . Discovery finishes adding the current node to the table and stops. When the Discovery finishes, the Subnets Table will contain a list of the subnets discovered in your network. Avaya Network Management Console User Guide...

  • Page 86: Discovering Nodes On Specific Subnets

    1. Uncheck the Discover checkbox for each subnet upon which you do not want to discover nodes. 1. In the Subnets Table, select the subnets upon which you do not want to discover nodes. Avaya Network Management Console User Guide...
  • Page 87 Map is updated with the results of the Discovery and saved to its corresponding Network File. After the Network Map is updated, System View Discovery runs automatically and the Network Map is updated with the System View tab. Avaya Network Management Console User Guide...

  • Page 88: Manually Adding Subnets

    System View Discovery runs automatically and the Network Map is updated with the System View tab. Modifying Subnets To modify a subnet in the current Network Map: 1. Select a subnet in the Subnets Table. 2. Click in the Discovery toolbar. Avaya Network Management Console User Guide...
  • Page 89 Discovery menu bar. The Network File is updated with the information in the Network Map. After the Network Map is updated, System View Discovery runs automatically and the Network Map is updated with the System View tab. Avaya Network Management Console User Guide...

  • Page 90: Subnet Parameters

    The IP address of the subnet’s router. Discover Nodes Determines whether Discovery will search for nodes on the subnet. If checked, Discovery will search for nodes on the subnet. If unchecked, Discovery will not search for nodes on the subnet. Avaya Network Management Console User Guide...

  • Page 91: Deleting Subnets

    Discovery menu bar. The Discovery Log opens under the Subnets Table. Figure 9-9. Discovery Log The Discovery Log enables performing the following actions: • Configuring Router Access Parameters • Saving the Discovery Log • Deleting Log Entries Avaya Network Management Console User Guide...

  • Page 92: Configuring Router Access Parameters

    SNMP protocol V1. Write The write community of the router. Only community applicable for SNMP protocol V1. User A user name as defined in the User Administration. Only applicable for SNMP protocol V3. Avaya Network Management Console User Guide...

  • Page 93: Saving The Discovery Log

    To delete an entry from the Discovery Log: 1. Select an entry. — To select multiple entry, press CTRL while clicking on additional entries. 2. Click next to the Discovery Log. The selected entries are deleted from the Discovery Log. Avaya Network Management Console User Guide...

  • Page 94: Clearing The Discovery Log

    The progress of the most recent System View Discovery process is reported in the System View Log. To view the System View Log, select in the View > System View Log Console menu bar. The System View Log opens in Notepad. Avaya Network Management Console User Guide...

  • Page 95: Chapter 10 - Introduction To The Event Manager

    - Instructions on how to close the Event Manager. Event Manager Overview Device agents send SNMP traps to Avaya Network Management Server. These are received by the Event Manager. The Event Manager can be viewed using Avaya Network Management Console. The Event Log Browser window of the Event Manager provides a list of traps in a table.

  • Page 96: Viewing The Event Manager

    Event Log Browser functions. • The Trap Table - An area where a table of traps in the log appears. • Status Line - Displays information about the number of traps in the Event Log Browser. Avaya Network Management Console User Guide...

  • Page 97: Event Log Browser Toolbar

    Filters the traps viewed in the Trap Table. Help > Help On Opens context-sensitive help. When you place the cursor on a toolbar button for one second, a label appears with the name of the button. Avaya Network Management Console User Guide...

  • Page 98: The Trap Table

    Chapter 10 The Trap By default, the Trap Table lists the traps sent to Avaya Network Table Management Server in the order in which they were sent. The information displayed in the Trap Table in the However, you can sort the Trap Table by any of its fields.

  • Page 99: Status Line

    - An area that contains the following dialog boxes: — Assign Action Form - used to assign actions to specific events. — Event Configuration Form - used to configure the display of events in the Event Log Browser. Avaya Network Management Console User Guide...

  • Page 100: Event Configuration Toolbar

    The following table provides a list of the fields in the Event Table and an explanation of each field. Table 10-4. Event Table Fields Field Description Name The name of the event or event category. Avaya Network Management Console User Guide...

  • Page 101: Assign Action Form Area

    The action assigned to the selected event. Possible actions are: • None - No action is assigned to the selected event. • Select Action - The action displayed in the pull-down list box is assigned to the selected event. Avaya Network Management Console User Guide...

  • Page 102: Event Configuration Form Area

    The severity of the selected event: • Normal • Warning • Minor • Major • Critical Enable If checked, the event is forwarded to selected Forward stations. If unchecked, the event is not forwarded, unless you forward all events. Avaya Network Management Console User Guide...

  • Page 103: The Action List User Interface

    - Toolbar buttons for accessing Action List functions. • The Action Table - A table providing a list of configured responses to network events. • Action Form Area - An area where all dialog boxes appear. Avaya Network Management Console User Guide...

  • Page 104: Action List Toolbar

    Deletes the selected Edit > Delete action. Help > Help on Opens context-sensitive help. When you place the cursor on a toolbar button for one second, a label appears with the name of the button. Avaya Network Management Console User Guide...

  • Page 105: The Action Table

    For information on the fields in the Add Action and Modify Action dialog boxes, refer to “Action Fields” on page 108. Closing the Event Manager To close the Event Manager, select File > Exit . The Event Manager closes. Avaya Network Management Console User Guide...

  • Page 106: Chapter 11 - Managing Events

    Saving the Trap Table - Instructions on how to save the contents of the Trap Table to a file. For more information on the Event Manager user interface, refer to “The Event Manager User Interface” on page Avaya Network Management Console User Guide...

  • Page 107: Trap Log Options

    Browse to the directory in which you want to save the archive. c. Enter a file name in the field. File name d. Select a file type from the pull-down listbox. Files of type Available file types are CSV (comma separated value) and XML. Avaya Network Management Console User Guide...

  • Page 108: Filtering Traps

    1. Click . The cursor changes to a hand. 2. Click on the column of a trap with the desired severity. Severity Only traps with the selected severity are displayed in the Trap Table. Avaya Network Management Console User Guide...

  • Page 109: Filtering By Ip Address

    2. Select the IP addresses of the devices from which you want to view traps from the listbox. 3. Click . Only traps from the selected IP addresses are Apply displayed in the Trap Table. Avaya Network Management Console User Guide...

  • Page 110: Filtering By Device Type

    Acknowledgement. Only traps with the same value in the Acknowledged field are displayed in the Trap Table. 1. Select View > Filter > Acknowledge Filter . The Acknowledged Filter dialog box opens. Figure 11-5. Acknowledged Filter Dialog Box Avaya Network Management Console User Guide...

  • Page 111: Viewing All Traps

    To remove the acknowledge mark from a trap: 1. Select a trap. — To select multiple traps, press CTRL while clicking on additional traps. — To select all traps, select Edit > Select All Avaya Network Management Console User Guide...

  • Page 112: Deleting Traps

    To edit the severity level of a trap: 1. Select a trap. Avaya Network Management Console User Guide...

  • Page 113: Saving The Trap Table

    3. Enter a name for the file in the field. File name 4. Select the file format from the Files of type pull-down list. 5. Click . The Trap Table is saved to the specified file. Save Avaya Network Management Console User Guide...

  • Page 114: Defining Actions

    Action List changes to the network. • Action Options - Instructions on how to configure Avaya Network Management Console to use your SMTP server. For information on the Action Table window, refer to “The Action List User Interface” on page Actions Overview Actions are methods of notifying managers of important network events.

  • Page 115: Adding Actions

    Add Action dialog box, refer to “Action Fields” on page 108. 3. To test the new action, click . The defined actions Test Actions occur. 4. Click Apply . The action is added to the Action List. Avaya Network Management Console User Guide...

  • Page 116: Modifying Actions

    Modify Action dialog box, refer to “Action Fields” on page 108. 4. To test the modified action, click . The defined actions Test Actions occur. 5. Click Apply . The action in the Action List is modified. Avaya Network Management Console User Guide...

  • Page 117: Action Fields

    “Action Audio Files” on page 110. E-mail to The state of the checkbox determines whether the action includes sending an e-mail. The textbox contains the address to which the e-mail is sent. Avaya Network Management Console User Guide...

  • Page 118: Action Scripts

    3. Click . The Script Parameters dialog box closes, and the Apply selected parameters are inserted in the field. Execute Script In addition, you can add command line parameters, specific to your system. Avaya Network Management Console User Guide...

  • Page 119: Action Audio Files

    . The selected action is marked for deletion in Edit > Delete the Action List. Applying Changes to the Action List To apply the changes to the network: Click Select Edit > Apply . The changes are applied to the network. Avaya Network Management Console User Guide...

  • Page 120: Action Options

    Action Options If you define actions that include e-mails, you must configure Avaya Network Management Console to use an appropriate SMTP server. In addition, you should specify an e-mail address as the sender of the e-mail. To define e-mail settings: 1.

  • Page 121: Configuring Events

    2. Select the event for which you want to define an action. 3. Click Select Edit > Modify Event . The Action Definition dialog box opens under the Event Configuration window. Avaya Network Management Console User Guide...
  • Page 122 To select a non-contiguous group of devices, press the CTRL key while selecting additional devices. b. Click . The selected devices are moved to the Unassigned list. 7. Select a category from the Category pull-down listbox. Avaya Network Management Console User Guide...

  • Page 123: Configuring Event Forwarding

    In addition, you can forward all events or only specific events. The following topics are described in this section: • Event Forwarding Sources • Configuring Forwarding Recipients Avaya Network Management Console User Guide...
  • Page 124 To open the Event Forwarding Options dialog box: Click Select Tools > Event Forward . The Event Forwarding Options dialog box opens. Figure 11-12. Event Forwarding Options Dialog Box To close the Event Forwarding dialog box, click Cancel Avaya Network Management Console User Guide...

  • Page 125: Event Forwarding Sources

    To remove devices from the Customized Source List 1. Select the row with the device’s IP address in the Customized Source List 2. Click 3. Click Apply . The device is removed from the Customized Source List Avaya Network Management Console User Guide...

  • Page 126: Chapter 12 - Remote Access

    Internet access. Users can access their network by pointing a web browser at the IP address of their Avaya Network Management Server. The user must enter a username and password. Once these are authenticated, Avaya Network Management Console opens.

  • Page 127: Starting A Remote Session

    Remote Access Starting a Remote Session To start a remote session of Avaya Network Management Console: 1. Point your web browser to http://IP_Address/nm, where IP_Address is the IP address of the Avaya Network Management Server. The Avaya Network Management Console Remote Entry Page opens.

  • Page 128: Appendix A - Network Management Menus

    • Event Configuration Menus • Action List Menus Avaya Network Management Console Menus This section gives the full structure of the menus in Avaya Network Management Console. These menus include: • Avaya Network Management Console File Menu • Avaya Network Management Console Edit Menu •...

  • Page 129: Avaya Network Management Console Edit Menu

    Network Management Menus Table A-1. Avaya Network Management Console - File Menu Item Description Export Exports device information from the current Network Map to a CSV file. Print Prints the current Network Map. Print Preview Opens the Print Preview window for the Network Map.

  • Page 130: Avaya Network Management Console View Menu

    Appendix A Avaya Network Management Console View Menu Table A-3. Avaya Network Management Console - View Menu Item Description System View Log Opens the System View log. Tooltip Toggles the display of device tooltips. Avaya Network Management Console Actions Menu Table A-4.

  • Page 131: Avaya Network Management Console Tools Menu

    Network Management Menus Avaya Network Management Console Tools Menu Table A-5. Avaya Network Management Console - Tools Menu Item Description Voice Applications Provides access to the following submenus: • Avaya Site Administration - Connects to the switch controlling a supported voice device and opens the appropriate form.

  • Page 132: Avaya Network Management Console Help Menu

    Appendix A Avaya Network Management Console Help Menu Table A-6. Avaya Network Management Console - Help Menu Item Description Contents Opens the on-line help to the contents page. Help On Activates context-sensitive help. About Avaya Network Opens the About dialog box showing the...

  • Page 133: Discovery Edit Menu

    Schedule Network Opens the Scheduler dialog box. Discovery Stop Network Discovery Stops the Discovery process. Discovery Help Menu Table A-11. Discovery - Help Menu Item Description Contents Opens the on-line help to the first topic. Avaya Network Management Console User Guide...

  • Page 134: Event Log Browser Menus

    Select all traps visible in the Trap Table. Change Severity > Changes the severity of the selected traps to Change severity to Info Info. Change Severity > Changes the severity of the selected traps to Change severity to Warning. Warning Avaya Network Management Console User Guide...

  • Page 135: Event Log Browser View Menu

    Displays all events in the Trap Table. Event Log Browser Help Menu Table A-15. Event Log Browser - Help Menu Item Description Contents Opens the on-line help to the first topic. Help On Activates context-sensitive help. Avaya Network Management Console User Guide...

  • Page 136: Event Configuration Menus

    Opens the Modify Event dialog box. Event Configuration Tools Menu Table A-18. Event Configuration - Tools Menu Item Description Action List Opens the Action List window. Event Forwarding Opens the Event Forwarding Options dialog box. Avaya Network Management Console User Guide...

  • Page 137: Event Configuration Help Menu

    Apply Applies the changes to the Action List to the network. Revert Undoes all unapplied changes. Opens the Add Action dialog box. Modify Opens the Modify Action dialog box. Delete Deletes the selected actions. Avaya Network Management Console User Guide...

  • Page 138: Action List Tools Menu

    Opens the Action List Options dialog box. Action List Help Menu Table A-23. Action List - Help Menu Item Description Contents Opens the on-line help to the first topic. Help On Activates context-sensitive help. Avaya Network Management Console User Guide...

  • Page 139: Index

    29 type view 33 Help menu 123 Dialog area menus 119 Avaya Network Management console 17 overview 4 discovery 66 starting 13 Discovering starting a remote session 118 all subnets and nodes 76 Avaya Network Management Console User Guide...
  • Page 140 6 delete actions 110 Event log browser delete devices 48 Edit menu 125 delete error messages from the discovery File menu 125 log 84 Help menu 126 delete subnets 82 menus 125 Avaya Network Management Console User Guide...
  • Page 141 SNMP access parameters for IP ranges definitions 3 in standalone mode concepts 1 set SNMP default access parameters 21 overview 2 start a remote session of Avaya Network terms 3 Management console 118 Network Map start Avaya Network Management console...
  • Page 142 Sources of events to forward 116 network table 17 Specifying a subnet to discover 77 status bar 17 Starting toolbar 16 a remote session of Avaya Network Man- tooltips 18 agement console 118 tree view 17 Avaya Network Management console 13 Using...
  • Page 143 Avaya Network Management console 4 View Avaya Network Management server 4 device type 33 discovery 6 subnet 33 event handling 6 Viewing remote access 9 the event manager 87 Who should use this manual viii traps 102 Avaya Network Management Console User Guide...

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