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L2 Repair Document Communication Ltd. PIXI4-5 3G 5010X/D/G/E/S/U Note: this manual is non-contractual and TCL Communication Ltd. can modify it without prior notice on the characteristics of described equipments. Rev. Page 1/52 5010X/D/G/E/S/U Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
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L2 Repair Document Communication Ltd. 2016-04-26 Draft creation Mani Lee Claire Lin Rev. Date Modification description Prepared By Checked By Approved By Rev. Page 2/52 5010X/D/G/E/S/U Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
L2 Repair Document Communication Ltd. 1 Level 2 repair process Start Visual Inspection Warranty Check Pretest & Failure confirm Back up user data SW Upgrade Function test Disassembly L2 Repair PCBA Replace Retest Reassembly Retest Restore User Information Record in BIG Rev.
L2 Repair Document Communication Ltd. 2 Warranty Check and Visual Inspection 2.1 Warranty confirmation of L1 IMEI sticker check: 1) Power on the handset, enter ”Settings” -> “About phone” -> “Status” -> “IMEI/IMEI SV” 2) If the IMEI sticker in the back casing is not lost: We should make sure that the IMEI number MUST be the same with the one on the IMEI sticker;...
L2 Repair Document Communication Ltd. 2.2 Visual mechanical check Mechanical warranties check items: Corrosion Corrosion on the USB connector, SIM connector, and other metal surfaces。 Hole (diameter > 1mm) Holes on any surface, including the front casing, furnished frame, battery cover, touch Lens, keypad…...
L2 Repair Document Communication Ltd. Bumps (diameter > 1mm) on any surface, including front casing, decorate frame, battery cover, touch Lens, keypad, etc. Scratch Scratches (length > 3mm) on any surface, including the front casing, decorate frame, battery cover, touch Lens, keypad, etc.
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L2 Repair Document Communication Ltd. I. You can get information such as BT, CU-REF, PTH ,MMI,etc., II. Press “pass” to continue. TP0 The device will run automatically and display the details of “MSG open test result” and “Short test result”, II.
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L2 Repair Document Communication Ltd. You will see the LCD display white if it functions well. II. Press “Pass” to continue. KEYPAD I. You will see the key of the V+, V-, and power, click the corresponding key, then the key turn gray on the screen.
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L2 Repair Document Communication Ltd. VIBRATOR You can feel the vibration if it functions well. ACCESSORY I. Insert the headset. II. You will hear one record in left discrete; The “Volume Down “and “Volume Up” will display grey if it functions well. III.
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L2 Repair Document Communication Ltd. PROXIMITY It will display “Please shadow the sensor “, and follow the instruction if it functions well. II. Press “Pass” to continue; SIM Insert SIM card and the phone will detect it if functions well; II.
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L2 Repair Document Communication Ltd. It will display “This will eraser all data from your phone internal storage.Do you want factory reset ?” if it functions well. II. Press “Reset” to confirm; 3. Replace the handset parts 3.1. Preliminary Before any disassembly (except the antenna), the back cover, battery and SIM card must be removed firstly.
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3.3. Battery test 3.3.1. Charging Process 1) Table 2.1 describes the various events related to a standard charger connected to a cell phone. Pixi4-5 3G (5010 ) Cell phone status before charger connected Display lights up and following battery icon displayed:...
L2 Repair Document Communication Ltd. Confirm it works correctly or not. If it cannot work correctly after change charger b) Then change another battery to charge again. Confirm it works correctly or not. c) Check the Charge connector on the cell phone. ...
L2 Repair Document Communication Ltd. Storage relative humidity 65±20% Note*1: The capacity recovery rate should be more than 80% under the shipment status. 3.3.2. Charger test When the standard charger is connected to the cell phone, check correct running of the charge indicator on the display (refer to item 3.3.1 ).
L2 Repair Document Communication Ltd. 1.1. 3.1 Equipments requested when download: ⑴ A handset with full power; ⑵ PC with windows system; ⑶ A USB cable. 1.2. 3.2 Handset driver installation Double click to install the Sugar MTK_SP, then select the “Install driver” check box for the driver installation.
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L2 Repair Document Communication Ltd. Rev. Page 17/52 5010X/D/G/E/S/U Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
L2 Repair Document Communication Ltd. 1.3. 3.3 SW download process Open “Sugar MTK_SP3.4.6” (you can get the latest version from TS website: https://css.tclmobile.cn/). “Sugar MTK_SP” login window looks like follow picture; Input ‘User name’ and ‘Password’, and then press “OK” to log on. I.
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L2 Repair Document Communication Ltd. Select the product models – “5010”; 2) Press “Get Version” button, power off the handset and connect it with PC by USB cable. II. Click the “Upgrade” button. Online upgrade process starting Rev. Page 19/52 5010X/D/G/E/S/U Level 2 Repair Document All rights reserved.
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L2 Repair Document Communication Ltd. III. Upgrade finished: Note: During the download progress a warning window will prompt as below if the phone has been rooted before. Rev. Page 20/52 5010X/D/G/E/S/U Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
L2 Repair Document Communication Ltd. If the phone has been rooted, it means that the phone is out of warranty. End users need to pay to upgrade, otherwise click "No" to exit the upgrade. 5 Disassembly and assembly 5010 5.1 ESD Safety Please wear static loop or static glove 5.2 Disassembly tool You may use the following tools during the disassembly and reassembly procedure:...
L2 Repair Document Communication Ltd. Suction cups Soldering iron Hot wind gun 5.3 Disassembly process The steps of disassembly 5010 are as below. Step1: Take off the back cover and battery by using plastic flake . Rev. Page 22/52 5010X/D/G/E/S/U Level 2 Repair Document All rights reserved.
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L2 Repair Document Communication Ltd. Step 2:Take off the 12 screws on the phone: There are 2 kinds of screws as below. Rev. Page 23/52 5010X/D/G/E/S/U Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
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L2 Repair Document Communication Ltd. Description Part number Screw,PPT1.4×0.5×3.5,?2.5*0.5, 700901200241 Screw,PM1.4×0.3×2.5,?2.5*0.5, 710921000061 Rev. Page 24/52 5010X/D/G/E/S/U Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
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L2 Repair Document Communication Ltd. Step3: Disconnect the receiver. Rev. Page 25/52 5010X/D/G/E/S/U Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
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L2 Repair Document Communication Ltd. Step 4: Disconnect the FPCs connector and remove the screw in PCBA. Rev. Page 26/52 5010X/D/G/E/S/U Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
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L2 Repair Document Communication Ltd. Step5: Pull up the PCBA by using plastic flake and disconnect the RF cable. ( Note: Vibrator is adhered in the Front casing tightly) Step 6: Disconnect the side key and vibrator by using soldering iron. (Temperature :Lead-free technology 330℃±10℃,time :5~6 seconds), Rev.
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L2 Repair Document Communication Ltd. Step 8:: Disassemble TP and LCD. (1) Please use hot wind gun to heat up touch panel around the four edges. (Temperature: 130℃± 10℃, Air Level: 3, Height: 10mm, Time: 40s-60s) (2) Separate TP FPC from Front casing and push the touch panel by Suction cups. Rev.
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L2 Repair Document Communication Ltd. (3) Then swipe along the four edges of TP with plastic flake and separate TP and LCD from furnished front casing carefully. (Note: Be careful not to damage TP FPC when swiping along the top edge) Rev.
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L2 Repair Document Communication Ltd. Rev. Page 30/52 5010X/D/G/E/S/U Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
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L2 Repair Document Communication Ltd. (4) Disconnect the LCD FPC connector, then swipe along the four edges of LCD with plastic flake and separate LCD from TP. Please pay attention that separate LCD from bottom to top in order not to stick the LCD FPC to the gum and roll up the gum. Rev.
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L2 Repair Document Communication Ltd. Rev. Page 32/52 5010X/D/G/E/S/U Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
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L2 Repair Document Communication Ltd. Step 9: Disassembly complete. Rev. Page 33/52 5010X/D/G/E/S/U Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
5.5 Disassembly process evaluation We list the PIXI4-5 3G parts disassembly time, technique levels and disassembly methods as below, for technique levels, Class 1 signifies easy to disassembly, Class 2 signifies normal to disassembly and Class 3 signifies hard to disassembly.
L2 Repair Document Communication Ltd. Time for Jigs for Spare part Difficulty Class Remark disassembly disassembly Furnished battery cover Class 2 Battery pack Class 1 Screws Screwdriver Class 1 Furnished frame Plastic Flake Class 1 Tweezers Main PCBA Class 2 Plastic Flake Screwdriver Main camera...
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L2 Repair Document Communication Ltd. Rev. Page 36/52 5010X/D/G/E/S/U Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
L2 Repair Document Communication Ltd. 7 Level 2 repair This chapter describes the Level 2 repair that can be done without any diagnostic equipment. Display failure Rev. Page 37/52 5010X/D/G/E/S/U Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
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L2 Repair Document Communication Ltd. Display failure Check whether the connection Reassemble LCD b e t w e e n LCD a n d LCD connector is good Reweld or replace LCD Check whether LCD connector is connector normal C h e c k w h e t h e r LCD i s Change LCD n o r m a l (...
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L2 Repair Document Communication Ltd. Vibrating function failure Check whether Vibrator is Change Vibrator normal Check whether the connection Reassemble Vibrator between Vibrator and PCBA is good Clean the contact of Check whether contact of PCBA PCBA is clean Replace PCBA ...
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L2 Repair Document Communication Ltd. SIM card can’t be recognized Rev. Page 40/52 5010X/D/G/E/S/U Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
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L2 Repair Document Communication Ltd. S I M c a r d c a n ’ t b e recognized Re-assemble or change Check whether the SIM card is SIM card good C h e c k w h e t h e r S I M c a r d Re-weld or change SIM connector is good card connector...
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L2 Repair Document Communication Ltd. TF card can’t be recognized T F c a r d c a n ’ t b e recognized Check whether the TF card is Change TF card good C h e c k w h e t h e r t h e T F c a r d connector is good Change TF card connector and see if problem can be solved...
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L2 Repair Document Communication Ltd. Main camera function failure Main camera function failure Check whether the connection Reassemble main camera between main camera and Main camera connector is good Check whether main camera is Replace main camera normal C h e c k w h e t h e r M a i n c a m e r a Reweld or replace Main connector is normal camera connector...
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L2 Repair Document Communication Ltd. Sub camera function failure Sub camera function failure Check whether the connection between sub camera and sub Reassemble sub camera camera connector is good Check whether sub camera is Replace sub camera normal C h e c k w h e t h e r s u b c a m e r a R e w e l d o r r e p l a c e s u b connector is normal camera connector...
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L2 Repair Document Communication Ltd. Power on failure Power on failure Charge for 15 minutes, check whether can power on Replace it with a new Check whether battery status is good battery Check whether power key FPC Replace power key is damaged Check whether power key R e w e l d o r R e p l a c e...
L2 Repair Document Communication Ltd. Charging failure Charging failure Check whether the voltage of the battery is 0V and Charge for 15 minutes, check Replace battery whether battery is good. check whether the charge indicator is normal Reweld or replace Check whether USB USB connector connector is normal...
L2 Repair Document Communication Ltd. Send the NG PCBA with record sticker back to L3 repair center with the recommended packaging method, Note: packaging method please refer item “APPENDIX 1 Packaging Requirements”. 9 Other component exchange The other components exchange such as TP+LCM Antenna bracket Slide key FPC...
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L2 Repair Document Communication Ltd. Swap PCBA 1. RCs collect defective PCBAs Visual inspection according to appearance problem and with Part 1 send to RSH. 2. RSH keep the PCBAs. Packing the PCBAs according to Part 2 Send back L3 PCBAs ...
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L2 Repair Document Communication Ltd. × × × × Rev. Page 49/52 5010X/D/G/E/S/U Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
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L2 Repair Document Communication Ltd. × 3) Symptom sticker, high temperature adhesive or nonstandard label on PCBA; Note: a. Nonstandard label means broken label, label with handwriting, dirty label, label pasted in the wrong place, etc. b. L2E label, IMEI label and BSN sticker are acceptable to be kept on PCBA only under the condition that these labels are intact, clean and smoothly pasted in the right place) ×...
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L2 Repair Document Communication Ltd. × 4) PCBA with liquid or mildew. × Packing requirements a) Wrap PCBA with anti-static bag Note: please keep the anti-static bag clean and intact, especially not to paste any label on it. × √...
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862387010987343 (eg.) 2AYGES1 power on If you have any question or problem, please feel free to contact us Thanks for your cooperation. TCL Communication Ltd. Global Customer Service TS Dept. Apr, 26th, 2016 Rev. Page 52/52 5010X/D/G/E/S/U Level 2 Repair Document...
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