TCL Alcatel Pixi4-3.5 3G Service Manual
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TCL Alcatel Pixi4-3.5 3G Service Manual

TCL Alcatel Pixi4-3.5 3G Service Manual

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TCL
L1 Service Manual
Communication Ltd.
Pixi4-3.5 3G
4017A_D_E_F_X_S
Note: this manual is non-contractual and TCL Communication Ltd. can modify it without prior notice
on the characteristics of described equipments.
Rev.
Page
4017A_D_E_F_X_S L1 service manual
1.0
1/36
All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

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Summary of Contents for TCL Alcatel Pixi4-3.5 3G

  • Page 1 L1 Service Manual Communication Ltd. Pixi4-3.5 3G 4017A_D_E_F_X_S Note: this manual is non-contractual and TCL Communication Ltd. can modify it without prior notice on the characteristics of described equipments. Rev. Page 4017A_D_E_F_X_S L1 service manual 1/36 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 2 L1 Service Manual Communication Ltd. 2016-2-24 Official version Peter Ye Rev. Date Modification description Prepared By Checked By Approved By Rev. Page 4017A_D_E_F_X_S L1 service manual 2/36 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 3 L1 Service Manual Communication Ltd. Rev. Page 4017A_D_E_F_X_S L1 service manual 3/36 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 4: Table Of Contents

    L1 Service Manual Communication Ltd. Content 1. General ............................. 5 2. Portable Label ..........................7 2.1 Label zones ............................7 2.2 Commercial label samples: ......................8 2.3 L1 Spare Part List ......................... 10 2.5 Accessory ............................11 2.5.1 Battery ............................11 2.5.2 Charger ............................

  • Page 5: General

    L1 Service Manual Communication Ltd. 1. General Pixi4-3 5 3G – ALCATEL ONETOUCH 4017F & ALCATEL 4017_D_E_X_S is a phone with MT6572M platform (Dual core 1.0 GHz), and BT/WLAN/MP3, social network service etc functions. 4017A_X are Single SIM and 4017D_E_F are Dual SIM. It can work with the GSM 850/900/1800/1900 and UMTS 900/2100 for EMEA, GSM 850/900/1800/1900 and UMTS 850/900/2100 for LATAM.
  • Page 6 L1 Service Manual Communication Ltd. Internal, End user memory size External storage Capability Yes(Micro SD, up to 32GB) Pixel 0.3M Pixel, SW to 2M Pixel Focus Lens Apeture size f/2.8 Continuous Auto Focus Lens (Wide angle/ FOV) 60° Main camera Flash type Fake Flash Video Playback: 480@15fps...

  • Page 7: Portable Label

    L1 Service Manual Communication Ltd. USB OTG Micro-USB HDMI/MHL Audio Jack Pogo pins Touch Icon position out of LCD VA area Wireless Display Capability (Miracast) Mini HDMI USB Moderm Tethering Battery capacity(mAh) 1300mAh Battery type hard pack; Li-on; 4.2V Battery Standby time (Hours) 370h/2G 360h/3G...

  • Page 8: Commercial Label Samples

    L1 Service Manual Communication Ltd. 2.2 Commercial label samples: 4017E-2AALMX1 Rev. Page 4017A_D_E_F_X_S L1 service manual 8/36 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 9 L1 Service Manual Communication Ltd. 4017D-2AALEU1 4017F-2AALMX1 4017A-2AALMX1 Rev. Page 4017A_D_E_F_X_S L1 service manual 9/36 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 10: L1 Spare Part List

    L1 Service Manual Communication Ltd. 4017X-2AALEU1 2.3 L1 Spare Part List Please get the latest SPL in Forlog system. Below is 4017A L1 SPL. For other variants, please also them from sytsem. Rev. Page 4017A_D_E_F_X_S L1 service manual 10/36 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 11: Accessory

    L1 Service Manual Communication Ltd. 2.5 Accessory 2.5.1 Battery Battery picture Battery feature Model Element Capacity Battery Li Lithium 1300mAh Battery life The bellowing table shows the nominal battery life respectively in standby and talking mode. These Rev. Page 4017A_D_E_F_X_S L1 service manual 11/36 All rights reserved.
  • Page 12 L1 Service Manual Communication Ltd. typical values are expressed in normal temperature with battery initially full charged and under good ratio coverage. Battery range depends on the network characteristics, the ambient temperature and particularly on movement. 4017A_D_E_F_X_S Pixi4-.5 3G Power pack Standby time (hours) - Paging 5 Voice talking time (Pmin with DTX ON)

  • Page 13: Charger

    L1 Service Manual Communication Ltd. 2.5.2 Charger 2.5.3 End user USB cable Rev. Page 4017A_D_E_F_X_S L1 service manual 13/36 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 14: Maintenance Policy

    L1 Service Manual Communication Ltd. 2.5.4 Headset 2.6 Maintenance policy This chapter describes the maintenance of the Pixi4-3.5 3G 4017 A_D_E_F_X_S series phones authorized at L1 repair center. The maintenance operations can only be performed in approved repair centers. General Main L1 maintenance operations are as following: 2.6.1 For handset: Warranty check...

  • Page 15: If Input The Following Codes On Handset, You Can

    L1 Service Manual Communication Ltd. Replacement of defective accessories 2.6.3 If input the following codes on handset, you can: Code Description Display IMEI number *#06# Enter Auto Test mode *#2886# *#3228# Check current software version End user format Long press volume up key +power key 2.6.4 User Data Format reset introduction: long press “Power”...
  • Page 16 L1 Service Manual Communication Ltd. 2. Press “volume” key to select “wipe data / factory reset”, press “power” key to confirm; 3. Press “volume” key to select “Yes—delete all user data” and the press “power” key to double confirm the factory reset;...

  • Page 17: Cell Phone Maintenance

    L1 Service Manual Communication Ltd. 4. Factory reset complete, press “volume” key to select “reboot system now” and press “power” key to confirm. 2.7 Cell phone maintenance Equipments for handset test.  Handset with full power.  One SIM card. It is recommended the following tools: ...
  • Page 18 L1 Service Manual Communication Ltd. Coding day Coding Year Coding Month Note: mouth year If IMEI sicker (commercial label) is lost but the phone can be power on, input “*#2886#” at dial mode and then select “MANU” “Traceability” to check date code, IMEI info, CU-REF, PTH(PTM), etc. If the phone can’t power on, please read data code by using Sugar tool.

  • Page 19: Imei Check

    L1 Service Manual Communication Ltd. 2.9 IMEI Check Power on the handset, enter *#06# If the IMEI sticker in the back casing is not lost: We should make sure that the IMEI number must be the same with the one on the IMEI sticker, if not, it’s out of warranty policy.

  • Page 20: Visual Mechanical Inspection

    L1 Service Manual Communication Ltd. Here is the humidity sensitive sticker. 2.11 Visual Mechanical inspection Mechanical warranties check items: Corrosion  Corrosion on the USB connectors, SIM connectors, and other metal surfaces Hole  Holes (Diameter > 1mm) on any surface, including front casing, decorate frame, battery cover, LCD Lens, keypad.

  • Page 21: Accessories Inspection

    L1 Service Manual Communication Ltd. Distortion  Bend, twisted or crushed on the h/s, cover/casing or connectors Broken  LCD broken, casing broken, cover broken Dropped.  Keypad tear off, LCD lens, connectors fallen off Gap:  External physical damage relating to abnormal use, like front case and frame opened Others: ...
  • Page 22 L1 Service Manual Communication Ltd. dedicated SIM card. Use the correct SIM card. Enter the phone code if necessary. If power on, test step by step with the auto test code: Press *#2886# in dial screen and then you will see the interface displaying the SW version. Select “Auto”...
  • Page 23 L1 Service Manual Communication Ltd. Press “Pass” to continue;  LCD BLACK You will see the LCD displays black if it functions well; Press “Pass” to continue;  LCD GREYCHART You will see the LCD displays grey if it functions well; Press “Pass”...
  • Page 24 L1 Service Manual Communication Ltd.  CAMERA LED Camera LED will turn on if it functions well; Press “Pass” to continue.  CHARGER LED I. The charge LED will turn on if it functions well; II. Press “Pass” to continue. ...
  • Page 25 L1 Service Manual Communication Ltd. III. You will hear a voice prompt which introduces some emergency call numbers through the headset right if it functions well; IV. Press “Pass” to continue; V. Make a noise near the headset mic, you will hear it from headset if it functions well; VI.
  • Page 26 L1 Service Manual Communication Ltd. Press “Pass” to continue.  PROXIMITY I. Please shawdow the senor and it will display “near->far: 1”, “far->near: 1” if it functions well; Press “Pass” to continue.  SIM CARD Insert SIM card and the phone will detect it if it functions well; Press “Pass”...

  • Page 27: Replace The Handset Parts

    L1 Service Manual Communication Ltd. I. It will make a Emergency call if it functions well; Hang up to continue. 3. Replace the handset parts 3.1. Preliminary Before any disassembly (except the antenna), the back cover, battery and SIM card must be removed firstly. 3.2.

  • Page 28: Battery Test

    L1 Service Manual Communication Ltd. 3.3. Battery test 3.3.1. Charging Process Table 2.1 describes the various events related to a standard charger connected to a cell phone. Pixi4-3.5 3G (4017A_D_E_F_X_S) Cell phone status before charger connected Display lights up and following battery icon displayed: During charging Sequential icon flashing: Following fixed battery icon display :...
  • Page 29 L1 Service Manual Communication Ltd. In this case: Replace the charger to charge.  Confirm it works correctly or not.  If it can not work correctly after change charger Then change another battery to charge again.  Confirm it works correctly or not. Check the Charge connector on the cell phone.
  • Page 30 L1 Service Manual Communication Ltd. 4.4 充电方式(标准)/charging 恒流恒压 CC/CV mode 4.5 充 电 电 流 ( 标 准 、 最 0.2C 260mA（0℃~+45℃） 大 )charge current(standard 1.0C 1300mA（25℃~+60℃） max) 4.6 充 电 限 制 电 压 /Limited 4.20V ±0.05V charge voltage 4.7 放电电流(标准、最大) 0.2C 260mA（-20℃~+60℃）...

  • Page 31: Charger Test

    L1 Service Manual Communication Ltd. 3.3.2. Charger test When the standard charger is connected to the cell phone, check correct running of the charge indicator on the display (refer to item 3.3.1 ). Use the ampere meter to test the current of the charger. Connect the power supply to ampere meter with adapter.

  • Page 32: Install Driver

    L1 Service Manual Communication Ltd. ⑵ PC with windows system; ⑶ A USB cable. 4.2 Install driver Double click to install the Sugar MTK_SP, then select the “Install driver” check box for the driver installation. Rev. Page 4017A_D_E_F_X_S L1 service manual 32/36 All rights reserved.

  • Page 33: Sw Download Process

    L1 Service Manual Communication Ltd. 4.3 SW download process I. Login the Sugar MTK_SP, then select the 4017 model: Rev. Page 4017A_D_E_F_X_S L1 service manual 33/36 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 34 L1 Service Manual Communication Ltd. Click the button ”Get Version” to check the SW version of the headset Rev. Page 4017A_D_E_F_X_S L1 service manual 34/36 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 35 L1 Service Manual Communication Ltd. Click the “Upgrade” button, disconnect the USB cable, then insert USB cable again III. Online upgrade process starting: IV. Upgrade finished: Rev. Page 4017A_D_E_F_X_S L1 service manual 35/36 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 36 If the phone has been rooted, it means that the phone is out of warranty. End users need to pay to upgrade, otherwise click "No" to exit the upgrade. If you have any question or problem, please feel free to contact us (tct_gcc_techSupport@tcl.com) . Thanks for your cooperation. TCL Communication Ltd. Global Customer Service TS Dept. Fre.27 , 2016 Rev.

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