TCL Alcatel Pixi4-5 4G Service Manual
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TCL Alcatel Pixi4-5 4G Service Manual

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TCL
L1 Service Manual
Communication Ltd.
Pixi4-5 4G
ALCATEL PIXI 4 (5)
5045X/D/A/J/G/T/Y
Note: this manual is non-contractual and TCL Communication Ltd. can modify it without prior
notice on the characteristics of described equipments.
Rev.
Page
5045X/D/A/J/G/T/Y Level 1 Service Manual
1.0
1/41
All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

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Summary of Contents for TCL Alcatel Pixi4-5 4G

  • Page 1 L1 Service Manual Communication Ltd. Pixi4-5 4G ALCATEL PIXI 4 (5) 5045X/D/A/J/G/T/Y Note: this manual is non-contractual and TCL Communication Ltd. can modify it without prior notice on the characteristics of described equipments. Rev. Page 5045X/D/A/J/G/T/Y Level 1 Service Manual 1/41 All rights reserved.
  • Page 2 L1 Service Manual Communication Ltd. 2016-03-04 Preliminary draft Xiaolong Yang Claire Lin Rev. Date Modification description Prepared By Checked By Approved By Rev. Page 5045X/D/A/J/G/T/Y Level 1 Service Manual 2/41 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 3: Table Of Contents

    L1 Service Manual Communication Ltd. Content 1. General ............................. 4 2. Portable Label ..........................7 2.1 Label zones ............................7 2.2 Zone information on the label ......................9 2.3 Commercial label samples: ......................9 2.4 L1 Spare Part List .......................... 13 2.5 Accessory ............................

  • Page 4: General

    L1 Service Manual Communication Ltd. 1. General Pixi4-5 4G – ALCATEL PIXI 4 (5) 5045X/D/A/J/G/T/Y is a smart phone with MTK6735M platform (Quad Core 1.0GHz), and BT/WLAN/MP3, social network service etc functions. It can work with the GSM 850/900/1800/1900, UMTS 850/900/1900/2100 for global, 850/900/1700/1900/2100 for 5045G, LTE B1/3/7/8/20/28A for EMEA, B2/3/4/7/13/17/28 for LATAM, B2/4/5/7/17/27/28 for 5045G and B1/3/5/40 (B26/38 compatible) for APAC.
  • Page 5 L1 Service Manual Communication Ltd. 1 for 5045X/A/G/Y SIM Card Number 2 for 5045D/J/T SIM Slot 3FF (Micro-SIM) Available Ports TF card slot Hot swap Audio Jack 3.5mm audio jack Charging Port Micro-USB 8GB default, compatible with 4GB Memory External storage Micro SD, up to 32GB End user space 3.6GB...
  • Page 6 L1 Service Manual Communication Ltd. Capacity (mAh) 2000mAh Battery type Hardpack Battery Charging Time 4 hours Standby time 473h(2G),441h(3G),196h(4G) Talking time 12h(2G),11h(3G) Wi-Fi / WLAN 802.11 b/g/n Wi-Fi Direct Radio Bluetooth Connectivity Bluetooth supported BT 4.0 USB Data Transfer USB Charging Micro-USB VoLTE Yes (only for 5045T)

  • Page 7: Portable Label

    L1 Service Manual Communication Ltd. 2. Portable Label 2.1 Label zones Commercial label size: 48.95×69.37mm Rev. Page 5045X/D/A/J/G/T/Y Level 1 Service Manual 7/41 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 8 L1 Service Manual Communication Ltd. Rev. Page 5045X/D/A/J/G/T/Y Level 1 Service Manual 8/41 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 9: Zone Information On The Label

    L1 Service Manual Communication Ltd. 2.2 Zone information on the label 2.3 Commercial label samples: 5045A-2AALMX1 IMEI V03 Rev. Page 5045X/D/A/J/G/T/Y Level 1 Service Manual 9/41 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 10 L1 Service Manual Communication Ltd. 5045D-2AALEU1 IMEI V03 5045J-2AALMX1 IMEI V03 Rev. Page 5045X/D/A/J/G/T/Y Level 1 Service Manual 10/41 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 11 L1 Service Manual Communication Ltd. 5045G-2AALMX1 IMEI V03 5045X-2AALEU1 IMEI V03 Rev. Page 5045X/D/A/J/G/T/Y Level 1 Service Manual 11/41 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 12 L1 Service Manual Communication Ltd. 5045T-2AALEU1 IMEI V02 5045Y-2AALEU1 IMEI V01 Rev. Page 5045X/D/A/J/G/T/Y Level 1 Service Manual 12/41 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 13: L1 Spare Part List

    L1 Service Manual Communication Ltd. 2.4 L1 Spare Part List Please get the latest SPL in Forlog system. 2.5 Accessory 2.5.1 Battery Battery picture Battery feature Model Element Capacity Battery Li Lithium 2000mAh Battery life The bellowing table shows the nominal battery life respectively in standby and talking mode. These typical values are expressed in normal temperature with battery initially full charged and under good ratio coverage.

  • Page 14: Charger

    L1 Service Manual Communication Ltd. Power pack Lithium 473h(2G),441h(3G),196h(4G) 12h(2G),11h(3G) * Pmin: minimum transmission power ** DTX: no transmission during period of silence Battery charge time For a normally discharged battery which has not been stored for long time, the charge time listed as below table.

  • Page 15: Stereo Headset

    L1 Service Manual Communication Ltd. 2.5.3 Stereo Headset 2.5.4 End user USB cable 2.6 Maintenance policy This chapter describes the maintenance of the Pixi4-5 4G 5045X/D/A/J/G/T/Y series phones authorized at L1 repair center. The maintenance operations can only be performed in approved repair centers. General Main L1 maintenance operations are as following: 2.6.1...

  • Page 16: For Standard Accessories (Charger, Headset And Usb Cable)

    L1 Service Manual Communication Ltd. Function test SW downloading Replacement of the defective handset. 2.6.2 For standard accessories (charger, headset and USB cable) Warranty check Functional check Replacement of defective accessories 2.6.3 If input the following codes on handset, you can: Code Description Display IMEI number...
  • Page 17 L1 Service Manual Communication Ltd. 2. Press “volume” key to select “wipe data / factory reset”, press “power” key to confirm; 3. Press “volume” key to select “Yes—delete all user data” and the press “power” key to double confirm the factory reset;...
  • Page 18 L1 Service Manual Communication Ltd. 4. Factory reset complete, press “volume” key to select “reboot system now” and press “power” key to confirm. Rev. Page 5045X/D/A/J/G/T/Y Level 1 Service Manual 18/41 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 19: Cell Phone Maintenance

    L1 Service Manual Communication Ltd. 2.7 Cell phone maintenance Equipments for handset test.  Handset with full power.  One SIM card. It is recommended the following tools:  One PC with Windows 2000/NT/XP/Windows 7.  One ampere meter for charger current test. 2.8 Invoice check Check warranty status of Handset by POP (Proof of Purchase) ;...

  • Page 20: Imei Check

    L1 Service Manual Communication Ltd. mouth year If IMEI sicker (commercial label) is lost but the phone can be power on, input “*#2886#” at dial mode and then select “MANU” “Traceability” to check date code, IMEI info, CU-REF, PTH(PTM), etc. If the phone can’t power on, please read data code by using Sugar tool.

  • Page 21: Visual Mechanical Inspection

    L1 Service Manual Communication Ltd. Here is the humidity sensitive sticker. 2.11 Visual Mechanical inspection Mechanical warranties check items: Corrosion  Corrosion on the USB connectors, SIM connectors, and other metal surfaces Hole  Holes (Diameter > 1mm) on any surface, including front casing, decorate frame, battery cover, LCD Lens, keypad.

  • Page 22: Accessories Inspection

    L1 Service Manual Communication Ltd.  Keypad tear off, LCD lens, connectors fallen off Gap:  External physical damage relating to abnormal use, like front case and frame opened Others:  Damage caused by disassembly like wrong part assembly, lost of components ...
  • Page 23 L1 Service Manual Communication Ltd. Press *#2886# in dial screen and then you will see the interface displaying the SW version. Select “Auto” to start the auto test, or select “MANU” to do the MMI test manually. If one of the tests failed during “Auto” test mode, it will show “Test xx failed”, press “Next” to go on test, press “NO”...
  • Page 24 L1 Service Manual Communication Ltd. X. Press “Pass” to continue.  KEYPAD I. Press the key displayed on the screen. The key on the screen will turn grey when you press it if it functions well; II. Press “Pass” to continue. ...
  • Page 25 L1 Service Manual Communication Ltd. I. You will hear a voice prompt which introduces some emergency call numbers from the receiver if it functions well; II. Press “PASS” to continue;  SPEAKER I. You will hear a voice prompt which introduces some emergency call numbers from the speaker if it functions well;...
  • Page 26 L1 Service Manual Communication Ltd. well; VIII. Press “Pass” to continue; IX. Remove headset according to instruction and press “Pass” to continue.  I. Insert USB cable according to instruction and it will say “USB: OK”, “Current: xx mA” if it functions well;...

  • Page 27: Replace The Handset Parts

    L1 Service Manual Communication Ltd. II. Press “Pass” to continue.  MEMORY CARD I. Insert SD card and the phone will detect it if functions well; II. Press “Pass” to continue.  BATTERY TEMP I. It will display the value of battery temperature, battery content and battery voltage if it functions well;...

  • Page 28: Precaution

    L1 Service Manual Communication Ltd. firstly. 3.2. Precaution The heart of the handset contains all digital circuit (microprocessor, ASIC, memories, display, keypad, etc) and the high-frequency transceiver circuit which is protected by the upper and lower cover. However, some ESD sensitive area is completely or partially visible (keypad keys, micro-SIM drive, etc). In order to prevent any risk of ESD damage during disassembly or assembly of the handset, the operator's wrist should be grounded.
  • Page 29 L1 Service Manual Communication Ltd. Display lights up and following battery icon displayed: During charging Sequential icon flashing: Following fixed battery icon display : After charging (charger connected) Table 2.1 Battery charge status on handset If the display does not light on or battery icon does not flash when the charger or the cell phone’s charge function is defective with mechanical or electronics.

  • Page 30: Charger Test

    L1 Service Manual Communication Ltd. For a normally discharged battery (with not a long time of storage), charging time listed on below table Battery Typical Charge Time Lithium 4 hours Battery specification LP435167R Cell model TLi020F1 Pack model Nominal voltage 3.80V 2000mAh (Minimum) Battery capacity...

  • Page 31: Software Download

    L1 Service Manual Communication Ltd. Use the ampere meter to test the current of the charger. Connect the power supply to ampere meter with adapter.  Power on adapter Connect the cables from “OUT” on other side to handset.  Power on charger Connect charger to the meter “...

  • Page 32: Install Driver

    L1 Service Manual Communication Ltd. 4.2 Install driver At the final step of SUGAR setup procedure, it will remind you to install driver. Please select “Install driver” and press “Finish”; then the driver will be installed automatically. Rev. Page 5045X/D/A/J/G/T/Y Level 1 Service Manual 32/41 All rights reserved.

  • Page 33: Sw Download Process

    L1 Service Manual Communication Ltd. 4.3 SW download process Ⅰ. Open “Sugar MTK_SP3.4.1” (you can get the latest version from TS website: https://css.tclmobile.cn/). “Sugar MTK_SP” login window looks like follow picture; Input ‘User name’ and ‘Password’, and then press “OK” to log on. Rev.
  • Page 34 L1 Service Manual Communication Ltd. Ⅱ. Use “Get version” function to check current SW vision, available version from server and handset info such as IMEI, PTM, CU ref, data code, etc. Select the product models – “5045”; Rev. Page 5045X/D/A/J/G/T/Y Level 1 Service Manual 34/41 All rights reserved.
  • Page 35 L1 Service Manual Communication Ltd. Select Com port which created by your installed cable; Rev. Page 5045X/D/A/J/G/T/Y Level 1 Service Manual 35/41 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 36 L1 Service Manual Communication Ltd. Press “Get Version” button, power off the handset and connect it with PC by USB cable. Rev. Page 5045X/D/A/J/G/T/Y Level 1 Service Manual 36/41 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 37 L1 Service Manual Communication Ltd. Rev. Page 5045X/D/A/J/G/T/Y Level 1 Service Manual 37/41 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 38 L1 Service Manual Communication Ltd. III. Click “Upgrade”, power off the handset and reconnect it with PC by USB cable, upgrade process will start automatically. Rev. Page 5045X/D/A/J/G/T/Y Level 1 Service Manual 38/41 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 39 L1 Service Manual Communication Ltd. IV. Upgrade finished. The phone will turn on automatically if the download is finished successfully. Rev. Page 5045X/D/A/J/G/T/Y Level 1 Service Manual 39/41 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 40 L1 Service Manual Communication Ltd. Note: During the download progress a warning window will prompt as below if the phone has been rooted before. If the phone has been rooted, it means that the phone is out of warranty. End users need to pay to upgrade, otherwise click "No"...
  • Page 41 L1 Service Manual Communication Ltd. If you have any question or problem, please feel free to contact us (tct_gcc_techSupport@tcl.com) . Thanks for your cooperation. TCL Communication Ltd. Global Customer Service TS Dept. Mar.04 , 2016 Rev. Page 5045X/D/A/J/G/T/Y Level 1 Service Manual 41/41 All rights reserved.

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