Troubleshooting the SoundStructure VoIP Interface
If you are having trouble connecting to the SoundStructure VoIP Interface, the following table provides some
common problems and their solutions.
Problem
Status LED is not lit on the
SoundStructure VoIP Interface
Polycom, Inc.
Solution
Ensure power is connected to the
SoundStructure system. Ensure the
SoundStructure VoIP Interface is securely
plugged into the rear panel slot. Ensure
SoundStructure device is running firmware
1.5.0 or later.
9
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