Polycom SoundStructure C16 Hardware Installation Manual page 4

Updating SoundStructure Firmware
You need SoundStructure firmware version 1.5 or later, SoundStructure Studio version 1.7 or later, and
Polycom UC Software 4.0.1 or later in order to use the SoundStructure VoIP Interface.
The following procedure gives you a quick way to update the SoundStructure system firmware. For
complete update information, see Design Guide for the Polycom SoundStructure C16, C12, C8, and SR12.
To update the SoundStructure system firmware:
1 Download the latest version of SoundStructure Studio (1.7 or later) and firmware (1.5 or later) on the
SoundStructure Support
2 Using SoundStructure Studio, click Connect and then Search for Devices to connect to the desired
SoundStructure system.
3 On the main project page, click the Open button from the Firmware Update area. Select the
firmware that you downloaded in step 1, and click Update
The firmware for all SoundStructure devices in the system will be updated and the system will reboot
upon completion.
Installing the SoundStructure VoIP Interface
A plug-in card can be inserted into each SoundStructure device in a multi-device SoundStructure system.
When using more than one plug-in card in an installation, start with the plug-in slot on the top
SoundStructure device first and continue sequentially down through the collection of SoundStructure
devices as additional plug-in cards are added. This will ensure a consistent physical channel numbering of
the telephony physical channels. See the discussion of physical and virtual channels in the Design Guide
for the Polycom SoundStructure C16, C12, C8, and SR12.
Warning: Do not insert or remove any plug-in cards while the SoundStructure
device is powered on.
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