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WARNING! The troubleshooting and replacement procedures detailed in this troubleshooting guide should only be performed by service personnel in accordance with the Provider Stan- dards of Pride Mobility Products Corporation. The symbols below are used throughout this troubleshooting guide to identify warnings and important infor- mation.
Table of Contents INTRODUCTION ....................... 4 Jazzy Select Elite with GC2 or GC3 Electronics Technical Troubleshooting Guide ......4 How to use Pride Model Specific Technical Troubleshooting Guides ..........4 System Retest ..........................4 SECTION 1: NO POWER ..................6 SECTION 2: BATTERY CONDITION METER SCROLLS - INHIBIT ACTIVE ...
How to Use Pride Model Specific Technical Troubleshooting Guides All new Pride Model Specific Technical Troubleshooting Guides follow the same format. They are divided into sections addressing symptoms such as No Power. If the mobility product is capable of giving error codes, one section will deal with each code for that model.
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JOYSTICK MODULE POWER MODULE BATTERY HARNESS CIRCUIT BREAKER LEFT MOTOR RIGHT MOTOR OFF-BOARD CHARGER POWER CORD Diagram 1. Jazzy Select Elite with GC2 and GC3 Electronics Troubleshooting Key Jazzy Select Elite with GC2 or GC3 Electronics Technical Troubleshooting Guide www.pridemobility.com...
— If the multimeter indicates 0VDC on both tests, then go to the next step. — If the multimeter indicates greater than 18VDC on either test, then replace the battery harness (3) and retest the system. www.pridemobility.com Jazzy Select Elite with GC2 or GC3 Electronics Technical Troubleshooting Guide...
— If the battery condition meter LEDs continue to scroll, then replace the joystick module (1) and retest the system. NOTE: If replacing the joystick module (1) does not correct the issue, then replace the power module (2) and retest the system. Jazzy Select Elite with GC2 or GC3 Electronics Technical Troubleshooting Guide www.pridemobility.com...
(If the power cord does not detach from the charger, then replace the off-board charger (7) and retest the system.) — If the multimeter does not indicate about 120VAC for both tests, then try a different electrical outlet and retest the system. www.pridemobility.com Jazzy Select Elite with GC2 or GC3 Electronics Technical Troubleshooting Guide...
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— If the multimeter indicates less than 1 ohm, then replace the battery harness (3) and retest the system. — If the multimeter indicates greater than 1 ohm, then replace the circuit breaker (4) and retest the system. Jazzy Select Elite with GC2 or GC3 Electronics Technical Troubleshooting Guide www.pridemobility.com...
— If the multimeter indicates less than 1 ohm, then replace the left motor (5) and retest the system. — If the multimeter indicates an open, then replace the power module (2) and retest the system. www.pridemobility.com Jazzy Select Elite with GC2 or GC3 Electronics Technical Troubleshooting Guide...
— If the multimeter indicates less than 1 ohm, then replace the right motor (6) and retest the system. — If the multimeter indicates an open, then replace the power module (2) and retest the system. Jazzy Select Elite with GC2 or GC3 Electronics Technical Troubleshooting Guide www.pridemobility.com 11...
— If the multimeter indicates an open, then replace the power module (2) and retest the system. — If the multimeter indicates less than 1 ohm, then replace both motors (5 and 6) and retest the system. www.pridemobility.com Jazzy Select Elite with GC2 or GC3 Electronics Technical Troubleshooting Guide...
The power module (2) indicates a total battery voltage greater than 32VDC. NOTE: Only use the supplied Pride Mobility charger to charge your mobility device’s batteries. If a non-Pride char- ger is used, the batteries may become overcharged and will not function properly.
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This space intentionally left blank. www.pridemobility.com Jazzy Select Elite with GC2 or GC3 Electronics Technical Troubleshooting Guide...
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FLASH CODE PROBABLE CAUSE(S) POSSIBLE SOLUTION Check the battery connections. If the battery connections are good, then try charging The batteries need charging. 1 Flash the batteries. See “Flash Code #1 - Low Battery Voltage.” There is a bad connection to the batteries. There is a bad connection between the left motor Check the left motor connections and wiring harnesses.
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JOYSTICK MODULE POWER MODULE BATTERY HARNESS CIRCUIT BREAKER LEFT MOTOR RIGHT MOTOR OFF-BOARD CHARGER POWER CORD Diagram 2. Jazzy Select Elite with GC2 and GC3 Electronics 3D Wiring Diagram...
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Diagram 3. Jazzy Select Elite with GC2 and GC3 Electronics 2D Wiring Diagram...
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WITH GC2 AND GC3 ELECTRONICS Pride Mobility Products Corporation 182 Susquehanna Ave. Exeter, PA 18643 Contact Information Main Toll Free Number 800.800.8586 Local Phone Number 570.655.5574 Internet Address for Product Information www.pridemobility.com Internet Address for Service Information www.prideservice.com “Live Chat” available 8:30 am — 5:00 pm EST Toll Free Service Hotline 877.800.1248 (Dealers Only)
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