Pride Q6 Edge Technical Troubleshooting Manual
  1. Manuals
  2. Brands
  3. Pride Manuals
  4. Wheelchair
  5. Quantum Q6 Edge
  6. Technical troubleshooting manual
Pride Q6 Edge Technical Troubleshooting Manual

Pride Q6 Edge Technical Troubleshooting Manual

With q-logic, ne, and ne+ electronics
Hide thumbs Also See for Q6 Edge:
Table of Contents

Advertisement

Quick Links

WITH NE, NE+, AND Q-LOGIC ELECTRONICS

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Q6 Edge and is the answer not in the manual?

Questions and answers

Pat Puyleart
February 1, 2025

I have a Quantum Q6 Edge and the backrest slid down from it's normal position. there's a z-shaped slide mechanism that the backrest is mounted to. How do i prevent the backrest from sliding out of position again?

0
1 comments:
Mr. Anderson
May 14, 2025

To prevent the backrest from sliding out of position on a Pride Quantum Q6 Edge, you should:

1. Tighten both screws that secure the backrest.
2. Regularly inspect the mounting hardware to ensure it is properly secured.

These steps help maintain the backrest's stability during use.

This answer is automatically generated

0

Subscribe to Our Youtube Channel

Related Manuals for Pride Q6 Edge

Summary of Contents for Pride Q6 Edge

  • Page 1 WITH NE, NE+, AND Q-LOGIC ELECTRONICS...
  • Page 2 WARNING! The troubleshooting and replacement procedures detailed in this troubleshooting guide should only be performed by service personnel in accordance with the Provider Stan- dards of Pride Mobility Products Corporation. The symbols below are used throughout this troubleshooting guide to identify warnings and important infor- mation.

  • Page 3: Table Of Contents

    Table of Contents INTRODUCTION ....................... 4 Q6 Edge with NE, NE+, and Q-Logic Electronics Technical Troubleshooting Guide ......4 How to use Pride Model Specific Technical Troubleshooting Guides ..........4 System Retest ..........................4 SECTION 1: NO POWER ..................5 SECTION 2: POWER CHAIR WILL NOT DRIVE DUE TO SYSTEM LOCK ....

  • Page 4: Introduction

    INTRODUCTION Q6 Edge with NE, NE+, and Q-Logic Electronics Technical Troubleshooting Guide This Q6 Edge Technical Troubleshooting Guide covers diagnostic and repair scenarios for Q6 Edge units equipped with NE, NE+, or Q-Logic electronics. This guide is divided into three sections: Section 1—No Power...

  • Page 5: Section 1: No Power

    — If the multimeter indicates 0VDC, then go to the next step. — If the multimeter indicates greater than 0VDC, then plug connector 4a back into connector 5c and go to step 8. Q6 Edge with Q-Logic, NE, and NE+ Electronics Technical Troubleshooting Guide www.pridemobility.com...
  • Page 6 (6) and retest the system. SCREWS Figure 6. Power Module (9) Disconnection Measure Voltage Figure 7. Connector 5a Measure Resistance Measure Resistance Figure 8. Circuit Breaker (6) www.pridemobility.com Q6 Edge with Q-Logic, NE, and NE+ Electronics Technical Troubleshooting Guide...
  • Page 7 — If the multimeter indicates 0VDC, then replace the BUS cable (13) and retest the system. — If the multimeter indicates greater than 0VDC, then replace the NE, NE+, or Q-Logic joystick (1) and retest the system. Q6 Edge with Q-Logic, NE, and NE+ Electronics Technical Troubleshooting Guide www.pridemobility.com...

  • Page 8: Section 2: Power Chair Will Not Drive Due To System Lock

    NE or NE+ Electronics Symptoms: NE+ JOYSTICK SHOWN The Q6 Edge powers on but the NE or NE+ joystick (1) allows no other function. The NE joystick (1) displays a key icon on the LCD screen, or the NE+ joystick (1) displays a key icon to the right of the battery gauge.

  • Page 9: Q-Logic Electronics

    Q-Logic error codes are displayed on the LCD joystick (or Enhanced Display) by number. These error codes will usually indicate the system or component failure and a location. See figure 13. Q6 Edge with Q-Logic, NE, and NE+ Electronics Technical Troubleshooting Guide www.pridemobility.com...
  • Page 10 - Actual Faults - Fault History - Fault History - Monitor - Monitor - Information - Information Figure 16. Fault History Controller Programming Figure 15. Actual Faults Controller Programming www.pridemobility.com Q6 Edge with Q-Logic, NE, and NE+ Electronics Technical Troubleshooting Guide...

  • Page 11: Battery Charging Or Drive Inhibit

    11b, then replace the power take-off (PTO)/ inhibit harness (11) or the 14-pin run plug (10) and retest the system. — If the power chair does not drive, then go to the next step. Q6 Edge with Q-Logic, NE, and NE+ Electronics Technical Troubleshooting Guide www.pridemobility.com...

  • Page 12: Open Motor Error

    Use the following procedure to find the source of the error: 1. Remove the rear shroud. See figure 5. 2. Disconnect the power module (9) from the rear main frame. See figure 6. www.pridemobility.com Q6 Edge with Q-Logic, NE, and NE+ Electronics Technical Troubleshooting Guide...

  • Page 13: Motor/Brake Error

    2. Remove the rear shroud. See figure 5. 3. Disconnect the power module (9) from the rear main frame. See figure 6. 4. Unplug connector 7a from connector 9b. See diagram 3 or 4. Q6 Edge with Q-Logic, NE, and NE+ Electronics Technical Troubleshooting Guide www.pridemobility.com...

  • Page 14: Missing Or Defective Module

    An error code is displayed when the NE, NE+, or Q-Logic joystick (1) is powered on. The joystick is in the neutral (centered) position when the unit is powered on. Diagnosis: There is an input communications error. www.pridemobility.com Q6 Edge with Q-Logic, NE, and NE+ Electronics Technical Troubleshooting Guide...

  • Page 15: Power Module Error

    — If the multimeter indicates an open for any of the measurements, then replace the BUS cable extension (2) and retest the system. — If the multimeter indicates less than 1 ohm for all of the measurements, then contact Quantum Technical Support. Q6 Edge with Q-Logic, NE, and NE+ Electronics Technical Troubleshooting Guide www.pridemobility.com...

  • Page 16: Communications Or Software Error

    — If the multimeter indicates an open for any of the measurements, then replace the multiplier and retest the system. — If the multimeter indicates less than 1 ohm for all of the measurements, then contact Quantum Technical Service for further troubleshooting help. www.pridemobility.com Q6 Edge with Q-Logic, NE, and NE+ Electronics Technical Troubleshooting Guide...
  • Page 17 RIGHT MOTOR BUS CABLE EXTENSION POWER MODULE FRONT BATTERY HARNESS REAR BATTERY HARNESS 14-PIN RUN PLUG POWER TAKE-OFF (PTO)/ BATTERY CABLE INHIBIT HARNESS CIRCUIT BREAKER RUN PLUG BUS CABLE Diagram 1. Q6 Edge with NE or NE+ Electronics 3D Wiring Diagram...
  • Page 18 LEFT MOTOR BUS CABLE EXTENSION RIGHT MOTOR FRONT BATTERY POWER MODULE HARNESS REAR BATTERY 14-PIN RUN PLUG HARNESS POWER TAKE-OFF (PTO)/ BATTERY CABLE INHIBIT HARNESS CIRCUIT BREAKER RUN PLUG BUS CABLE Diagram 2. Q6 Edge with Q-Logic Electronics 3D Wiring Diagram...
  • Page 19 NE/NE+ JOYSTICK FRONT VIEW (NE) FRONT VIEW (NE+) POWER MODULE Diagram 3. Q6 Edge with NE or NE+ Electronics 2D Wiring Diagram...
  • Page 20 Q-LOGIC JOYSTICK FRONT VIEW POWER MODULE Diagram 4. Q6 Edge with Q-Logic Electronics 2D Wiring Diagram...
  • Page 21 Open Motor Warning Check motor connections. See Section 3. Low Battery Charge batteries. See Section 3. Battery Charging or Drive Disconnect charger when charging is com- Inhibit plete. Check connections. See Section 3. Table 1. Q6 Edge with NE Electronics Error Codes...
  • Page 22 Check motor connectors. See Section 3. Speed Limit Warning Return seat to normal or upright position. See Section 3. Contact Quantum Technical Ser- vice for further troubleshooting. Low Battery Recharge batteries. Table 2. Q6 Edge with NE+ Electronics Error Codes...
  • Page 23 Check connections. See Section 3. System Lock Mode The NE+ controller is locked out and must be unlocked. See Section 2. Drive Inhibit Check power module connections. See Sec- tion 3. Table 2. Q6 Edge with NE+ Electronics Error Codes (Continued)
  • Page 24 Reconnect the device. Repalce the device. Missing or Defective defective. Wrong system configura- Save System Configuration. tion data. Table 3. Q6 Edge with Q-Logic Electronics Error Codes* * Refer to the Q-Logic Error Code Reference Guide for additional error codes.
  • Page 25 WITH NE, NE+, AND Q-LOGIC ELECTRONICS Pride Mobility Products Corporation 182 Susquehanna Ave. Exeter, PA 18643 Contact Information Main Toll Free Number 800.800.8586 Local Phone Number 570.655.5574 Internet Address for Product Information www.pridemobility.com Internet Address for Service Information www.prideservice.com “Live Chat” available 8:30 am — 5:00 pm EST Toll Free Service Hotline 877.800.1248 (Dealers Only)

Table of Contents

Save PDF