Suzuki ACROSS Owner's Manual page 46

Symptom
After interrupt audio (such as
navigation route guidance) is
played from an application
that is not compatible with
Apple CarPlay while the
onboard device is playing
audio (FM/AM, etc.), the sys-
tem does not resume play-
back of the original audio
(FM/AM, etc.).
When using Apple CarPlay,
route guidance arrows and
turn by turn navigation are
not displayed on the multi-
information display and sys-
tem display. When using
Android Auto, turn by turn
navigation is not displayed
on the multi-information dis-
play and system display.
When using Android Auto,
hands-free call audio cannot
be heard from the vehicle's
speakers.
*
: Applications not compatible with Apple CarPlay are applications installed on the
iPhone that are not displayed on the Apple CarPlay screen application list. (such
as visual voicemail)
2-3. Apple CarPlay/Android Auto
Solution
This operation is performed according to the specifi-
cation of the onboard device, this is not a malfunc-
tion. Manually change the audio source by yourself.
Or, do not use applications that are not compatible
*
with Apple CarPlay. Due to some navigation appli-
cations are compatible from iOS 12, update to the
latest iOS and application versions.
This is not a malfunction as display of these items is
not possible with this function.
Disconnect the phone from the USB cable and check
if hands-free call audio can be heard using the
hands-free system.
Connect the phone to the system using Android
Auto, turn up the volume on the system and check if
hands-free call audio can be heard. Check if other
sounds can be heard from the vehicle's speakers.
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