Replacement Parts - Procom PCTT360 Owner's Manual

PART S U N DER WARRAN T Y
Contact authorized dealers of this product.
If they can't supply original replacement
parts, call Customer Service toll free at
74 for referral information.
When calling Customer Service or your
dealer, have ready:
PART S N OT U N DER WARRAN T Y
Contact authorized dealers of this product. If
they can't supply original replacement part(s)
call Customer Service toll free at1-866-573-
0674 for referral information.
You may have further questions about installation, operation, or troubleshooting. If so, contact
ProCom Heating, Inc. at 1-866-573-0674.
When calling, please have your model and serial numbers of your heater ready.
PROBLEM
1. Will not light
2. Burner will not stay lit
when gas valve plunger is
released
from burner/burner not
glowing red
4. Piezo will not spark
(piezo equipped models)
inside the mixing tube
160220-03A
REPLACEM EN T PART S
• Your name
• Your address
• Model and serial number of your heater
• Type of gas supply and Propane tank size
• Purchase date
Usually, we will ask you to return the defective
part to the factory
When calling Customer Service have ready:
• Model number of your heater
• The replacement part number
T ECH N I CAL SERV I CE
T ROU BLESH OOT I N G
POSSI BLE CAU SE
1. valve on propane tank not
opened
2. Propane cylinder empty
3. Regulator not set in low
position
-
gered (propane cylinder)
5. Defective Regulator
1. Tip switch activated/open
2. Bad connection of thermo-
couple
3. Defective thermocouple
4. Defective tip switch
5. Defective gas valve
1. Debris or spider webs... in
mixing tube
1. Piezo wire loose, frayed or
damaged
2. Igniter misaligned with
burner mesh
3. Defective piezo
1. Debris or spider webs... in
mixing tube
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CORRET I V E ACT I ON
1. Open gas cylinder valve by
turning valve counterclockwise
3. Turn regulator to LOW posi-
tion
4. Close cylinder valve, wait 5
minutes and slowly reopen
5. Replace regulator assembly
1. Correct alignment of heater to
ensure it is vertical
2. Verify wiring connections
3. replace thermocouple
4. replace tip switch
5. Replace gas valve assembly
1. Clean burner mixing tupe with
bottle brush or compressed air
-
pening with compressed air
1. Reconnect or replace igniter
wire
2. Properly align igniter with
mesh with a 0.15" (4mm) spark
gap
3. Replace piezo
1. Clean burner mixing tupe with
bottle brush or compressed air
-
pening with compressed air
9