Lucent Technologies MERLIN LEGEND System Manager's Manual page 6

MERLIN LEGEND Communications System Release 6.0
System Manager's Guide 555-660-118
Contents
Adding/Removing a Line
Adding a DLC Operator Position
Adding a QCC Operator Position
Adding Operator Features
Connecting Auxiliary Equipment
Changing Calling Group Assignments
Revising Allowed Lists
Assigning Allowed Lists to Extensions
Revising Disallowed Lists
Assigning Disallowed Lists to Extensions
Changing Group Coverage Assignments
Revising Night Service with Group Assignment
Revising Night Service with Coverage Control
Changing Extension Directory Labels
Changing Trunk Labels
Changing Posted Message Labels
Changing Calling Group Labels
Changing System Directory Labels
Adding a CTI Link
Removing a CTI Link
7
Learning More
Guides
System Guides Information Finder
8
Troubleshooting the System
All Phones Are Dead (No Dial Tone or Lights)
Some Phones Are Dead (No Dial Tone or Lights)
Difficulty Making Outside Calls
Phone Does Not Ring
DLC Console Not Ringing for Incoming Calls
QCC Console Not Ringing for Incoming Calls
Single-Line Phones Ring Back after Completed Call
Cannot Transfer Call after Answer on an Outside Line 8–14
Night Service Not Working
Calls Not Going to Voice Mail
Callers Getting Incorrect Response from Voice Mail
February 1998
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Issue 1