Table of Contents
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Table of Contents
Troubleshooting
Related Manuals for Gateway 300X
Summary of Contents for Gateway 300X
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Page 3: Table Of Contents
Gateway model and serial number ........ - Page 4 ......... . 41 www.gateway.com...
- Page 5 Before calling Gateway Customer Care ........
- Page 6 www.gateway.com...
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Page 7: Getting Help
Chapter 1 Getting Help • Using the Gateway Web site • Using Help and Support • Using BigFix • Using Your Computer guide • Using online help • Contacting Gateway... -
Page 8: Thank You For Purchasing Our Computer
Chapter 1: Getting Help Thank you for purchasing our computer! You have made an excellent decision choosing Gateway. We are sure that you will be pleased with the outstanding quality, reliability, and performance of your new computer. Each and every Gateway computer uses the latest technology and passes through the most stringent quality control tests to ensure that you are provided with the best product possible. -
Page 9: Gateway Web Site
Gateway Web site Gateway's online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is divided into seven major areas: ■... - Page 10 . To view support documents for your computer, Computers box, then click Serial Number Select Your Computer Product to get a list of Gateway telephone numbers for both sales and “Telephone support” on page www.gateway.com Submit box, then click your model...
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Page 11: Help And Support
Your computer includes Help and Support, an easily accessible collection of help information, troubleshooters, and automated support. Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer. To start Help and Support: ■... -
Page 12: Searching For A Topic
To learn more about using BigFix: From the BigFix program, click ■ box. Search box. You must be connected to the Search Search Results , then click Accessories System Tools , then click Help Tutorial www.gateway.com Search button. list. BigFix... -
Page 13: Using Your Computer Guide
You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help. , then click Gateway Documentation menu or by clicking a Help www.gateway.com Using Your Computer guide button. -
Page 14: Gateway Contact Information
Chapter 1: Getting Help Gateway contact information To help you locate Gateway contact information, you can find the Gateway Web site, Online Support, and technical support contact information on the label located on the side of your computer case. e sup... -
Page 15: Checking Out Your Gateway Computer
Chapter 2 Checking Out Your Gateway Computer • Identifying features • Locating your computer model and serial number • Locating the Microsoft Certificate of Authenticity • Locating the specifications for your computer • Purchasing accessories... -
Page 16: Desktop Pc Front
Chapter 2: Checking Out Your Gateway Computer Desktop PC Front Your computer includes the following components. Important Your computer hardware options and port locations may vary from the illustration below. DVD/CD drive USB port (optional) Microphone jack Headphone jack www.gateway.com... - Page 17 Plug powered, analog front speakers, an external amplifier, or headphones into this jack. This jack is color-coded orange. Plug a microphone into this jack. This jack is color-coded red or pink. www.gateway.com Desktop PC Front “Installing a printer, scanner, or ®...
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Page 18: Desktop Pc Back
Chapter 2: Checking Out Your Gateway Computer Desktop PC Back Your computer includes the following components. Important Your computer hardware options and port locations may vary from the illustration below. Power connector Case cover thumbscrew Rear speaker jack (optional) Ethernet (network) jack IEEE 1394/FireWire™/... - Page 19 For more information, see “Learning about the Internet” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Plug IEEE 1394 (also known as Firewire digital camcorder) into these 6-pin IEEE 1394 ports. For more information, “Installing a printer, scanner, or other peripheral device”...
- Page 20 Chapter 2: Checking Out Your Gateway Computer Component Icon Audio input (Line in) jack (blue plug) -OR- Side speaker jack Headphone/analog speakers jack (green plug) -OR- Front speakers jack Microphone jack (pink plug) Center/subwoofer jack (orange plug) (optional) USB ports...
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Page 21: Identifying Your Model
Gateway model and serial number The label on the side of your computer case contains information that identifies your computer model and serial number. Gateway Technical Support will need this information if you call for assistance. Microsoft Certificate of Authenticity The Microsoft Certificate of Authenticity label found on the back or side of your computer includes the product key code for your operating system. -
Page 22: Finding Your Specifications
Finding your specifications For more information about your computer, such as memory size, memory type, and hard drive size, visit Gateway’s Support page at support.gateway.com. The Support page also has links to additional Gateway documentation and detailed specifications. For more information, see “Using Support”... - Page 23 A UPS uses a battery to keep your computer running temporarily during a power failure so you can save your work and shut down your computer correctly. A UPS may also provide protection from power surges. www.gateway.com...
- Page 24 Chapter 2: Checking Out Your Gateway Computer www.gateway.com...
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Page 25: Getting Started
Chapter 3 Getting Started • Using your computer safely • Protecting your computer from power source problems • Turning your computer on and off • Adjusting the volume • Using the keyboard and the mouse • Installing peripheral devices... -
Page 26: Working Safely
When you are setting up your computer desk and chair, make sure that the desk is the appropriate height and the chair helps you maintain good posture. Top of screen is not higher than eye level Feet are flat on the floor www.gateway.com Screen is perpendicular to your line of sight... -
Page 27: Setting Up Your Computer And Computer Accessories
Vary your activities to avoid excessive repetition. ■ Take breaks to change your position, stretch your muscles, and relieve your eyes. ■ ■ Find ways to break up the work day, and schedule a variety of tasks. www.gateway.com Working safely... -
Page 28: Protecting From Power Source Problems
United States. In other areas of the world, such as Europe, the utility power is supplied at 230 volts at 50 Hz. If your computer is operating in an environment such as this, the voltage switch should be moved to 230. www.gateway.com... -
Page 29: Starting Your Computer
Turn on any peripheral devices, such as printers or scanners, and see the documentation that came with the device for setup instructions. www.gateway.com Starting your computer... -
Page 30: Waking Up Your Computer
For more information about changing the power button mode, see “Changing Power-Saving Settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Turning off your computer Warning When you turn off your computer, certain components in the power supply and system board remain energized. -
Page 31: Restarting (Rebooting) Your Computer
As a part of the regular startup process, a program to check the disk status runs automatically. When the checks are finished, Windows starts. . The Task Manager window opens. tab, then click the program that is not responding. www.gateway.com Restarting (rebooting) your computer... -
Page 32: Using The Keyboard
Press these keys to move the cursor to the beginning of a line, to the end of a line, up the page, down the page, to the beginning of a document, or to the end of a document. Audio playback buttons Navigation keys Application Directional keys www.gateway.com Indicators Internet buttons Numeric keypad... - Page 33 Press these keys to move the cursor up, down, right, or left. Numeric keypad Press these keys to type numbers when the numeric keypad ( turned on. , or (Run utility), and (Explorer utility). www.gateway.com Using the keyboard keys are activated. CROLL (Search ) is...
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Page 34: Using The Mouse
You can use the left and right buttons on the mouse to select objects on the display. You can use the scroll wheel on the mouse to move through a document. This feature is not available in all programs. Right button Left button Scroll wheel www.gateway.com... - Page 35 “Changing the mouse or touchpad settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. For instructions on how to clean the mouse, see Move the mouse around on the mouse pad.
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Page 36: Adjusting The Volume
“Adjusting the Volume” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Configuring the audio jacks If the back of your computer has five audio jacks, they are universal jacks. This means that they can be used for more than one purpose. -
Page 37: Connecting The Dial-Up Modem
Insert one end of the network cable into the network jack computer. Insert the other end of the network cable into a network jack. “Networking Your Computer” on page www.gateway.com Connecting the dial-up modem on the back of your on the back of your... -
Page 38: Installing A Printer, Scanner, Or Other Peripheral Device
Help and For more information about installing peripheral devices, click Start, Support then click Help and Support. Type the keyword installing devices in the Search box “Checking Out Your Gateway Computer” on , then click the arrow. www.gateway.com ®... -
Page 39: Using Drives And Ports
Chapter 4 Using Drives and Ports • Using the diskette drive • Using the memory card reader • Using CD or DVD drives... -
Page 40: Using The Diskette Drive
(for example, the A: drive), then double-click the file name. To remove the diskette, make sure that the drive activity light is off, then press the diskette eject button. Drive Diskette slot Eject button activity light , then click Start www.gateway.com . Double-click the My Computer... -
Page 41: Using The Memory Card Reader
Label facing up ™ left Label facing down (gold contact area facing up) ® left Label facing up ™ left Label facing up ® right Label facing up ™ right Label facing up www.gateway.com Using the memory card reader Activity indicator... -
Page 42: Inserting A Memory Card
You could lose data. Also, remove the memory card from the reader before you turn off the computer. Important Do not use the remove hardware the memory card. , then click Start My Computer icon in the taskbar to remove www.gateway.com . Double-click... -
Page 43: Using The Cd Or Dvd Drive
You can use your computer to enjoy a wide variety of multimedia features. Identifying drive types Your Gateway computer may contain one of the following drive types. Look on the front of the drive for one or more of the following logos: If your drive has this logo... -
Page 44: Inserting A Cd Or Dvd
If the disc has two playable sides, place the disc so the name of the side you want to play is facing up. Press the eject button to close the tray. Activity indicator Manual eject hole (location varies) (location varies) www.gateway.com Eject button... -
Page 45: Playing A Cd
Tips & Tricks For more information about playing DVDs, see “Playing DVDs” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Creating CDs and DVDs... - Page 46 Chapter 4: Using Drives and Ports www.gateway.com...
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Page 47: Maintaining Your Computer
Chapter 5 Maintaining Your Computer • Caring for your computer • Updating Windows • Protecting your computer from viruses • Cleaning your computer • Restoring your system • Opening the computer case • Adding memory and replacing the battery... -
Page 48: Caring For Your Computer
Follow the on-screen instructions. Help and For more information about Windows Update, click Start, then click Support Help and Support. Type the keyword Windows Update in the HelpSpot Search box , then click Windows Update www.gateway.com , then click the arrow. -
Page 49: Protecting Your Computer From Viruses
For more information about protecting your computer against viruses, Support click Start, then click Help and Support. Type the keyword viruses in the Search box Protecting your computer from viruses ® Internet Security and subscribing to the virus , then click the arrow. www.gateway.com... - Page 50 Chapter 5: Maintaining Your Computer To scan for viruses: Click Start All Programs Norton Internet Security opens. Click Norton AntiVirus , then click Norton Internet Security www.gateway.com Norton Internet Security...
- Page 51 Make sure that you are connected to the Internet. Click Start All Programs Norton Internet Security opens. Click . The LiveUpdate wizard opens. LiveUpdate Protecting your computer from viruses , then click Norton Internet Security www.gateway.com Norton Internet Security...
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Page 52: Cleaning Your Computer
If you spill liquid on the keyboard, turn off your computer and turn the keyboard upside down. Let the liquid drain, then let the keyboard dry before trying to use it again. If the keyboard does not work after it dries, you may need to replace it. Finish www.gateway.com... -
Page 53: Cleaning The Computer Display
Wipe the bottom of the mouse with a damp lint-free cloth ■ Cleaning CDs or DVDs Wipe from the center to the edge, not around in a circle, using a product made especially for the purpose. www.gateway.com Cleaning your computer... -
Page 54: Restoring Your System
To reinstall your program or driver: Click Start All Programs Follow the on-screen instructions. , then click Accessories System Tools , then click System Recovery www.gateway.com System Restore , then click the arrow. Application & Driver Recovery... -
Page 55: Restoring Your Computer To The Original Configuration
If Windows does not start or if the two previous procedures do not correct the problem, you may need to restore your computer to the original configuration. To restore your computer to the original configuration: Turn on your computer, then press F11. Follow the on-screen instructions. www.gateway.com Restoring your system... -
Page 56: Preventing Static Electricity Discharge
Always hold expansion cards by their edges or their metal mounting brackets. ■ Avoid touching the edge connectors and components on the cards. Never slide expansion cards or components over any surface. www.gateway.com... -
Page 57: Opening The Case
Press the power button to drain any residual power from your computer. Remove the two thumbscrews from the side panel, then swing the back of the side panel away from the computer. Thumbscrews “Preventing static electricity discharge” on page www.gateway.com Opening the case... -
Page 58: Removing The Front Bezel
To remove the front bezel: Remove the side panel. Press on the three spring tabs while pulling the right side of the bezel away from the computer, then swing the bezel toward the left and remove it from the computer. Tabs www.gateway.com... -
Page 59: Closing The Case
Align the panel tabs into the front case notches, then swing the side panel toward the back of the computer to secure it into place. Replace the two side panel thumbscrews. Reconnect the cables and power cord. www.gateway.com Closing the case... -
Page 60: Replacing The Front Bezel
To replace the front bezel: Align the tabs in the left side of the bezel with the notches in the left side of the ■ case, then press the right side of the bezel against the case until it clicks into place. www.gateway.com... -
Page 61: Installing Memory
- OR - If you are adding a DIMM to an empty memory module bank, gently pull the plastic tabs away from the sides of the memory module bank. “Removing the side panel” www.gateway.com Installing memory... - Page 62 Replace the side panel by following the instructions in page Return your computer to its upright position. Reconnect the cables and the power cord. Turn on your computer. Windows starts and the Windows desktop appears. Click Start Control Panel Click/Double-click bottom of the System Properties dialog box in the General tab.
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Page 63: Replacing The System Battery
Locate the old battery on the system board and note its orientation. You will need to install the new battery the same way. Replacing the system battery “Removing the side panel” www.gateway.com... - Page 64 Turn on your computer, then press F1 to open the BIOS Setup utility. In the BIOS Setup utility, restore any settings that you wrote down in Save all your settings and exit the BIOS Setup utility. Battery Battery release tab “Replacing the side panel” on www.gateway.com Step...
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Page 65: Troubleshooting
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training... -
Page 66: Safety Guidelines
If an error message appears on the screen, write down the exact message. The ■ message may help Gateway Customer Care in diagnosing and fixing the problem. If you added or removed peripheral devices, review the installation procedures you ■... -
Page 67: Troubleshooting
F1 while your computer restarts. Make sure that the IDE controllers are enabled. Make sure that the drive is configured correctly by following the instructions in ■ the drive documentation. ■ Reinstall the device driver. “Identifying drive types” on page “Cleaning CDs or DVDs” on page www.gateway.com Troubleshooting... - Page 68 The regional code for the disc is on the disc, disc documentation, or disc packaging. If the DVD movie does not play, the disc’s regional code and your DVD drive’s regional code may not match. “Cleaning CDs or DVDs” on page “Cleaning CDs or DVDs” on page www.gateway.com “Identifying...
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Page 69: Computer
The diskette may be full. Delete unnecessary files on the diskette and try again. ■ Make sure that the diskette you are using is IBM-compatible. ■ ■ Try a different diskette. Occasionally diskettes are flawed and cannot be read by the diskette drive. , then click Start All Programs www.gateway.com Troubleshooting Gateway... -
Page 70: Dvd Drives
If the Recycle Bin was emptied before you try to restore a file, the file cannot be restored. Start All Programs icon. Recycle Bin www.gateway.com , then click Gateway NTER key, HIFT . The file is restored to... -
Page 71: Hard Drive
■ ■ If your computer has been subjected to static electricity or physical shock, you may need to reinstall the operating system. , then click the arrow. Gateway Documentation Recycle Bin , then click the arrow. Start All Programs to restart your computer. -
Page 72: Internet
If you still get the error, your ISP may be having technical difficulties. Connecting to a Web site takes too long Many factors can affect Internet performance: NTER , then click the arrow. www.gateway.com “Desktop PC Back” on “Desktop PC Back” on... -
Page 73: Keyboard
If you spilled liquid in the keyboard, turn off your computer and unplug the keyboard. Clean the keyboard and turn it upside down to drain it. Let the keyboard dry before using it again. If the keyboard does not work after it dries, you may need to replace it. www.gateway.com Troubleshooting... -
Page 74: Memory
Search box Memory card reader Drive letters for the memory card slots do not appear in the My Computer window ■ Reboot your computer. Modem (dial-up) See also “Internet” on page www.gateway.com , then click the arrow. - Page 75 For more information about dialing properties, click Start, then click Support Help and Support. Type the keyword dialing in the Search box “Desktop PC Back” on page 12 . The Control Panel window opens. If your Control Panel Printers and Other Hardware...
- Page 76 48K. Your ISP may not support 48K uploads. Your fax communications program only sends and receives faxes at 14,400 bps when you have a 56K modem Current fax technology only supports a maximum send and receive rate of 14,400 bps. “Internet” on page www.gateway.com...
- Page 77 You may hear unusual handshaking sounds when the modems first connect. If the handshaking sounds are too loud, you can turn down the modem volume. “Desktop PC Back” on page 12 . The Control Panel window opens. If your Control Panel...
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Page 78: Monitor
Tips & Tricks For more information, see “Adjusting the color depth” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Help and For more information about changing the screen resolution, click Support Start, then click Help and Support. - Page 79 Tips & Tricks For more information, see “Adjusting the screen and desktop settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. ■ Move the monitor away from sources of electrical interference, such as televisions, unshielded speakers, microwaves, fluorescent lights, and metal beams or shelves.
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Page 80: Mouse
Help and Support. Type the keyword network troubleshooting in the Search box click the arrow. Passwords Your computer does not accept your password Make sure that C APS LOCK is turned off, then retype the password. www.gateway.com , then... -
Page 81: Power
Right-click the name of the printer you want to be the default printer, then click Set as Default Printer . The Control Panel window opens. If your Control Panel Printers and Other Hardware icon. The Printers and Faxes window Printers and Faxes www.gateway.com Troubleshooting... - Page 82 . The Control Panel window opens. If your Control Panel Printers and Other Hardware icon. The Printers and Faxes window Printers and Faxes , click Use Printer Offline , then click the arrow. www.gateway.com to clear the check mark.
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Page 83: Sound
Make sure that the universal jacks are configured correctly. For more information, “Configuring the audio jacks” on page Help and For more information about sound troubleshooting, click Start, then click Help and Support. Type the keyword sound troubleshooter Support in the Search box , then click the arrow. www.gateway.com Troubleshooting “Adjusting... -
Page 84: Telephone Support
■ installed it according to the instructions provided with it. If you did not purchase the hardware or software from Gateway, see the manufacturer’s documentation and technical support resources. If you have “how to” questions about using a program, see: ■... -
Page 85: Telephone Numbers
Telephone numbers Gateway offers a wide range of customer service, Customer Care, and information services. Automated troubleshooting system Service description Use an automated menu system and your telephone keypad to find answers to common problems. Telephone numbers You can access the following services through your telephone to get answers to your... -
Page 86: Self-Help
Chapter 6: Troubleshooting Self-help If you have how-to questions about using your Gateway-supplied hardware or software, see the following resources: The printed or online documentation that came with your hardware or software. ■ In many cases, additional product information and online documentation for Gateway-supplied hardware can be found in our Web site's Documentation Library. -
Page 87: Networking Your Computer
Chapter 7 Networking Your Computer • Introducing networking • Creating an Ethernet network • Testing your network • Troubleshooting your Ethernet network... -
Page 88: Introduction To Networking
Using a router The most common way to set up an Ethernet network is Dynamic Host Control Protocol (DHCP) using a router. A DHCP network configuration uses a router to automatically assign IP addresses to each computer or network device. www.gateway.com... - Page 89 Equipment you need for a router-based Ethernet network For an Ethernet network you need: Two or more computers with Ethernet jacks ■ One router ■ One broadband Internet connection (optional) ■ ■ Ethernet cables connecting all of the network equipment www.gateway.com Introduction to Networking...
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Page 90: Creating An Ethernet Network
Ethernet cards and drivers on the computers that do not have Ethernet already installed. To order wired or wireless Ethernet PCI or PC cards, visit the Accessories Store at accessories.gateway.com. Use the documentation that comes with your Ethernet cards for instructions on installing the card and any required drivers. -
Page 91: Making Sure Your Broadband Connection Works
. The Control Panel window opens. If your Control Control Panel Performance and Maintenance . The System Properties dialog box opens. System Computer name Workgroup www.gateway.com Creating an Ethernet network . The Performance and box. This name identifies the box. Use a workgroup name of up... -
Page 92: Configuring The Tcp/Ip Protocol
Start Panel is in Category View, click Internet Connections window opens. Click/Double-click . The Control Panel window opens. If your Control Control Panel Network and Internet Connections . The Network Connections window opens. Network Connections www.gateway.com . The Network and... - Page 93 Click The Internet Protocol (TCP/IP) Properties dialog box opens. Properties. Creating an Ethernet network , then click . The Local Area Connection Properties Create a new connection check box in the www.gateway.com and follow This connection uses the...
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Page 94: Setting Up An Ethernet Network
This type of cable is equipped with RJ-45 connectors (like a large telephone jack connector, but with eight pins) on each end. www.gateway.com... - Page 95 In addition to a router, you need a straight-through cable for each computer you want to connect to the network. Creating an Ethernet network Cable/DSL modem Router WAN port www.gateway.com...
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Page 96: Configuring Your Router
E http://192.168.1.1 When prompted for a username and password, leave the username box empty and type in the password box, then click admin Enter the following values in the appropriate fields: . The Setup page opens. www.gateway.com ® NTER... - Page 97 Creating an Ethernet network - Check with your ISP to see if entries are required . If your ISP requires a fixed IP , then type the values provided by your ISP. Apply “Testing your network” on page www.gateway.com Apply...
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Page 98: Testing Your Network
Compare the status lights on the front of the router or access point with the ■ patterns described in the router or access point literature Temporarily turn off any firewall software on your desktop computer ■ Turn off all of the devices, then power them back on ■... -
Page 99: Troubleshooting Your Ethernet Network
Ethernet (1000 Mbps or 10/100/1000 Mbps). A mixture of Ethernet, Fast Ethernet, and Gigabit Ethernet components will result in your network running at the slowest component speed. Troubleshooting Your Ethernet network 51. For more information about your Ethernet card, www.gateway.com... - Page 100 Chapter 7: Networking Your Computer www.gateway.com...
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Page 101: A Safety, Regulatory, And Legal Information
Appendix A Safety, Regulatory, and Legal Information • Safety information • Regulatory statements • Notices... -
Page 102: Important Safety Information
Appendix A: Safety, Regulatory, and Legal Information Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed. -
Page 103: Regulatory Compliance Statements
Warning Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities. Warning To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord. - Page 104 Industry Canada. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe B prescrites dans le règlement sur le brouillage radioélectrique édicté par Industrie Canada. www.gateway.com...
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Page 105: Laser Safety Statement
External television antenna grounding If an outside antenna or cable system is to be connected to your Gateway PC, make sure that the antenna or cable system is electrically grounded to provide some protection against voltage surges and static charges. - Page 106 Lightning protection For added protection of any Gateway product during a lightning storm or when it is left unattended or unused for long periods of time, unplug the product from the wall outlet and disconnect the antenna or cable system.
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Page 107: Environmental Information
■ In some cases, your “end of life” product may be “traded in” for credit towards the purchase of new Gateway equipment. Call Gateway to see if this program is available in your area. ■... -
Page 108: Macrovision Statement
For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages. -
Page 109: Index
CD drive identifying locating drive troubleshooting cellular phone memory cards Certificate of Authenticity cleaning audio CD case computer exterior computer screen keyboard LCD panel mouse screen clicking closing computer case front bezel unresponsive program computers naming configuring audio jacks router www.gateway.com... - Page 110 DIMM See memory directional keys diskette drive troubleshooting diskette drive identifying troubleshooting using display troubleshooting documentation Gateway Web site help Help and Support online help Using Your Computer domain name double-clicking dragging drivers updating drives diskette identifying drive types recordable CD...
- Page 111 Help and Support topics specifications Firewire port folders opening front bezel removing replacing function keys Gateway model number serial number support Web address Web site Gigabit Ethernet hard drive troubleshooting headphone jack help online using Help and Support...
- Page 112 Microsoft Certificate of Authenticity model number modem cable connecting jack protecting from power surge troubleshooting monitor cleaning port troubleshooting mouse buttons www.gateway.com...
- Page 113 Plug and Play devices IEEE 1394 support for USB support for pointer moving ports See connections power button connector Hibernate mode indicator source problems Standby/Resume troubleshooting turning off computer turning on computer power button printer default inkjet installing laser www.gateway.com...
- Page 114 Standby mode starting computer programs static electricity subnet mask entering support surge protector S-Video (TV) out jack system battery replacing system identification label system restore tape backup drive TCP/IP protocol configuring technical support www.gateway.com...
- Page 115 Technical Support tips before contacting tutorial service telephone support testing network training classroom Gateway Learning Libraries Learn With Gateway troubleshooting add-in cards automated system cards CD drive cleaning CD cleaning DVD computer startup diskette drive display DVD drive...
- Page 116 Zip drive port www.gateway.com...
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