Gateway 300X User Manual page 82

Chapter 6: Troubleshooting
■ Reinstall the printer driver. See the guide that came with your printer for
instructions on installing the printer driver.
You see a "Printer queue is full" error message
Make sure that the printer is not set to work offline.
■
To make sure that the printer is not set to work offline:
1
Click
Start
Control Panel is in Category View, click
2
Click/Double-click the
opens.
3
Right-click the name of the printer you want to use. If the menu shows a check
mark next to
Help and
Support
Wait until files have been printed before sending additional files to the printer.
■
■ If you print large files or many files at one time, you may want to add additional
memory to the printer. See the printer documentation for instructions for adding
additional memory.
You see a "Printer is out of paper" error message
After adding paper, make sure that the printer is online. Most printers have an
online/offline button that you need to press after adding paper.
76
, then click
Control Panel
Printers and Faxes
Use Printer Offline
For more information about printer troubleshooting, click Start, then
click Help and Support. Type the keyword printer troubleshooter
in the Search box
www.gateway.com
. The Control Panel window opens. If your
Printers and Other Hardware
icon. The Printers and Faxes window
, click
Use Printer Offline
, then click the arrow.
.
to clear the check mark.