Gateway 300X User Manual page 75

Your modem does not dial or does not connect
Make sure that the modem cable is plugged into the modem jack and not the
■
Ethernet network jack. See
connections have been made correctly.
Make sure that your computer is connected to the telephone line and the telephone
■
line has a dial tone.
Make sure that the modem cable is less than 6 feet (1.8 meters) long.
■
Remove any line splitters or surge protectors from your telephone line, then check
■
for a dial tone by plugging a working telephone into the telephone wall jack.
If you have additional telephone services such as call waiting, call messaging, or
■
voice mail, make sure that all messages are cleared and call waiting is disabled
before using the modem. Contact your telephone service to get the correct code
to temporarily disable the service. Also make sure that the modem dialing
properties are set correctly.
To check the dialing properties:
1
Click , then click
Start
Control Panel is in Category View, click
2
Click/Double-click the
tab.
3
Click the location from which you are dialing, then click
4
Make sure that all settings are correct.
Help and
Support
"Desktop PC Back" on page 12
Control Panel
Phone and Modem Options
For more information about dialing properties, click Start, then click
Help and Support. Type the keyword dialing in the Search box
, then click the arrow.
www.gateway.com
. The Control Panel window opens. If your
Printers and Other Hardware
icon, then click the
Troubleshooting
to make sure that the
.
Dialing Rules
.
Edit
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