Troubleshooting; Add-In Cards; Audio; Battery - Gateway 300X User Manual

Troubleshooting

Troubleshooting topics are listed in alphabetical order.

Add-in cards

The computer does not recognize an add-in card
Shut down and restart your computer.
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Make sure that you have installed the required software. For more information,
■
see the documentation that came with your add-in card.

Audio

See "Sound" on page

Battery

See "Power" on page

CD or DVD drives

The computer does not recognize a disc or the CD or DVD drive
Make sure that the disc label is facing up, then try again.
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Try a different disc. Occasionally discs are flawed or become scratched and cannot
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be read by the CD or DVD drive.
If you are trying to play a DVD, make sure that you have a DVD drive. To identify
■
your drive type, see
Your computer may be experiencing some temporary memory problems. Shut
■
down and restart your computer.
Some music CDs have copy protection software. You may not be able to play these
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CDs on your computer.
Clean the disc. For more information, see
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Restart your computer, then enter the BIOS Setup utility by pressing and holding
■
F1 while your computer restarts. Make sure that the IDE controllers are enabled.
Make sure that the drive is configured correctly by following the instructions in
■
the drive documentation.
■
Reinstall the device driver.
77.
75.
"Identifying drive types" on page
www.gateway.com
37.
"Cleaning CDs or DVDs" on page
Troubleshooting
47.
61