Problem Solving Guide - Miele HS18 Operating Instructions Manual

Problem solving guide

Many malfunctions and faults that can occur in daily operation can be easily
remedied. Time and money will be saved because a service call will not be
needed.
The following guide may help you to find the reason for a malfunction or a fault,
and to correct it.

Switch the robot vacuum cleaner off before dealing with any problems. To
switch it off, press the I/0 switch on the side of the robot vacuum cleaner to the
0 position.
Problem
The robot vacuum
cleaner switches itself
off after it has been
switched on using the
Power button.
The cleaning result is
poor.
The robot vacuum
cleaner is not charging.
Cause and remedy
The rechargeable battery is not sufficiently charged.
 Connect the robot vacuum cleaner correctly to the
charging contacts on the connected base station.
The dust box is full.
 Empty and clean the dust box.
The roller brush is dirty or worn out.
 Clean the roller brush.
 Replace the roller brush.
The seals on the dust box are dirty or worn out.
 Clean the seals and the suction channel between
them.
 Replace the seal unit.
The exhaust filter is dirty.
 Clean the exhaust filter.
 Replace the exhaust filter.
The side brushes have worn out.
 Replace the side brushes.
The base station is not connected correctly.
 Connect the base station exactly as described in
these operating instructions, see section
„Preparing for use – Connecting the base station".
31