How To Return Equipment - Emerson Net Safety Millennium II SC310 Manual

Safety Manual
00809-0100-4310
6.6

How to return equipment

A Material Return Authorization number is required in order to return equipment. Please
contact Rosemount at (866) 347-3427, before returning equipment or consult our Service
Department to possibly avoid returning equipment.
If you are required to return equipment, include the following information:
• 6021 Innovation Blvd.
• Shakopee, MN 55379
• Toll Free + 866 347 3427
• F +1 952 949 7001
Procedure
1. A Material Return Authorization number (provided over the phone to you by Net
2. A detailed description of the problem.
3. A company name, contact name and telephone number.
4. A purchase order, from your company, authorizing repairs or request for quote.
5. Ship all equipment, prepaid to the address shown above.
6. Mark all packages: RETURN for REPAIR.
7. Waybills, for shipment outside of the United States, must state: Equipment being
Net Safety SC310
Safety).
The more specific you are regarding the problem, the quicker our Service
Department can determine and correct the problem.
returned for repair All charges to be billed to the sender
Ensure a duplicate copy of the packing slip is enclosed inside the box indicating item
1 – 4 along with the courier and account number for returning the goods. Pack
items to protect them from damage and use anti-static bags or aluminum-backed
cardboard as protection from electro-static discharge. ALL equipment must be
shipped prepaid. Collect shipments will not be accepted.
Maintaining
May 2021
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