Troubleshooting - Ecomiser SU-01 Manual

If you should experience a problem with your dishwasher, you should review the following list of
frequently encountered situations. Even though the product is under warranty, if the problem is not
caused by defective product workmanship or materials, you will be charged for a service call. If you're
still not sure, contact Ecomiser regional agent before you call a service technician.
THINGS TO CONSIDER
- Always use fresh detergent.
- The amount of detergent needed for dishware depends on the hardness of the water in your area.
Contact your local utility company to learn the water hardness in your area.
- Make sure the machine is level.
- The length of the dishwasher cycle may run longer if the temperature of the water entering the
machine is below 140℉/60℃ (SU-01) and 59℉/15℃ (SU-02). The machine runs longer because it
heats the water to the proper temperature by the pre-set program.
DRAIN
- Make sure that the cycle is complete before you open the dishwasher. If not, allow it to complete and
check again.
- Check the drain area for blockage.
- Check for a kink in the drain hose.
WATER FILL
- Make sure the water supply is turned on.
- Make sure the dishwasher is turned on and the door is closed securely.
- Check for crimps in the water feed line.
- Make sure the water inlet valve is not clogged.
DOES NOT START
- Make sure the dishwasher is turned on and the door is closed securely.
- Check that the water supply is connected properly and the water is turned on.
- Make sure the power cord is properly connected into the power supply box.
- Check your fuse box for a blown fuse or tripped circuit breaker.
Nonconformity
Is the power not
coming on?
No water supply
Makes a lot of
noise?
No drain?
Poor washing?
Poor rinsing?
Too much foaming?
Ecomiser SU-01 / SU-02 Manual – Rev. 06
Check
Check breaker.
Did you press the power button?
Is the water supply valve open?
Is the machine level to the ground?
Is the spray arm touching the plates?
Is the drain hose bent?
Is the drain higher than the water level?
Are the impellers clogged?
Are the impellers not rotating?
Is the dishware too close together?
Are you out of detergent?
Are dried food bits stuck to the
dishware?
Are there stains on the dishware
Is the dishware slippery?
Poor drying performance?
Did you use the proper detergent?
Is the wash temperature too low?
CHECKLIST
Corrective Action
Turn the breaker on
Press the power button
Turn the water supply valve on
Install the machine parallel to the ground
Do not let the nozzle touch the machine
Make sure the hose isn't bent
Make sure the drain is installed at the bottom
level
Clean up impeller nozzles
Do not load dishware too high
Do not load dishware too close
Refill the detergent
Rinse off the dried food bits before putting
into the machine
Check the temperature
Check the amount of rinse detergent
Check the temperature
Use the proper detergent for the machine
After confirming the water supply line, check
the temperature
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