Mouse Problems; Network Connection Problems - IBM BladeCenter HS20 Installation And User Manual

Mouse problems

Symptom
The mouse does not work.

Network connection problems

Symptom
One or more blade servers
are unable to communicate
with the network.
Suggested action
v Make sure that the KVM select button LED on the front of the blade server is lit,
indicating that the blade server is connected to the shared mouse.
v Make sure that the mouse cable is securely connected to the management module
and that the keyboard and mouse cables are not reversed.
v Make sure that the mouse works correctly with other blade servers.
v Make sure that the mouse is recognized as a USB device, not PS/2, by the blade
server. Although the mouse might be a PS/2-style device, communication with the
mouse is through an internal USB bus in the BladeCenter unit. Some operating
systems enable you to select the type of mouse during installation of the operating
system. Select USB.
If the problem remains, call for service.
Suggested action
Make sure that:
v The I/O-modules for the network interface that you are using are installed in the
correct bays and are configured and operating correctly. See the Problem
Determination and Service Guide for your BladeCenter unit for details.
v The settings in the switch module are correct for the blade server (settings in the
switch module are blade server specific).
If you installed an optional expansion card, make sure that:
v The expansion card is designed for the blade server. See the "Server Support"
flowchart on the cover for information about obtaining ServerProven
information from the World Wide Web.
v You followed the installation instructions that come with the expansion card.
v The option is installed correctly.
v You have not loosened any other installed options or cables.
v You updated the configuration information in the Configuration/Setup Utility
program. Whenever memory or an option is changed, you must update the
configuration.
If the problem remains, call for service.
™
compatibility
Chapter 6. Solving problems
57