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An Employee-Owned Company
SERVICE
You must keep salt in the tank. The salt tank operates best when the salt level is below half full. If the tank is filled more than that the salt pellets me
Bridge. The salt pellets wedge against each other and do not fall into the water at the bottom. Bridging will eventually provide no salt to make brine. The
softener will re-charge but not recondition the media. A salt bridge can be broken up using a broom handle or similar rod. Carefully pound it into the salt
and the pellets will collapse. After loosening the salt pellets, wait 2 hours and start a regeneration. A second recharge may be needed to fully recondition
the media. You should also use sodium chloride pellet salt for water softeners. Other types of salt (rock or snow melting) will contain dirt or chemicals that
will affect your softener.
Checking for a Salt Bridge:
A hard crust or "salt bridge" can form in the lower half of the salt storage tank. This can be deceiving because the tank will appear to have plenty of salt, but
underneath, salt is hardened and when the system regenerates, water cannot quite reach this level to be made into brine (water and salt).
Breaking a Salt Bridge:
Take a wooden broom handle and carefully push it down into the salt, working it up and down. If the tool strikes a hard object, (be sure it's not the bottom
or sides of the tank), it's probably a salt bridge. Carefully break the bridge with the broom handle. Do not pound on the walls of the tank.
Note: Salt bridges are typically caused by high humidity or using the wrong kind of salt. And humid areas, it is best to fill the with less salt, more often.
Use only nugget, pellet or coarse solar salt with a purity of 99.5% or higher. DO NOT use rock, block, granulated, and ice cream-making salts, or salt
with iron removing additives.
Cleaning the Brine Injector Assembly:
It is recommended to clean the injector and injector screen annually to ensure proper system operation.
From time to time, a softeners brine water injection assembly can become clogged with dirt and debris. This resulted in for water softener regeneration,
which, in-turn, can lead to poor softening performance. Plugging of a brine injector can also cause brine tanks to fill up with water, and eventually overflow.
Water Control Corporation
7150 143rd Ave NW • Ramsey, MN 55303
Phone: 763-427-9638 • Fax: 763-427-5665
www.watercontrolinc.com
©Water Control Corporation 1021
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