Troubleshooting; T Ro Ub Le Sho O Ting; Overview; Power, Hardware Connections, And Led - ZyXEL Communications NWA50AX User Manual

26.1 O ve rvie w
This chapter offers some suggestions to solve problems you might encounter. The potential problems are
divided into the following categories.
•

Power, Hardware Connections, and LED

• Zyxel Device Management, Access, and Login
• Internet Access
• WiFi Network
• Resetting the Zyxel Device
26.2 Po we r, Ha rdwa re C o nne c tio ns, a nd L ED
The Zyxel Device does not turn on. The LED is not on.
1
Make sure you are using the power adapter included with the Zyxel Device or a PoE power injector/
switch.
2
Make sure the power adapter or PoE power injector/switch is connected to the Zyxel Device and
plugged in to an appropriate power source. Make sure the power source is turned on.
3
Disconnect and re-connect the power adapter or PoE power injector/switch.
4
Inspect your cables for damage. Contact the vendor to replace any damaged cables.
5
If none of these steps work, you may have faulty hardware and should contact your Zyxel Device
vendor.
The LED does not behave as expected.
1
Make sure you understand the normal behavior of the LED. See
2
Check the hardware connections. See the Quick Start Guide.
3
Inspect your cables for damage. Contact the vendor to replace any damaged cables.
C

T ro ub le sho o ting

NWA50AX User's Guide
198
HA PTER
Section 3.1 on page 28.
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