Troubleshooting; Rebooting The Unit - Bosch Autodome Inteox 7000i-2MP Installation Manual

34 en | Troubleshooting
11

Troubleshooting

Access our support services at www.boschsecurity.com/xc/en/support/.
Bosch Security and Safety Systems offers support in these areas:
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Visit the Bosch Building Technologies Academy website and have access to training courses,
video tutorials and documents:
11.1

Rebooting the unit

Reboot the unit
After a Factory Default or firmware update, reboot the unit if:
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If you cannot control the unit after the firmware upgrade, then cycle the power to the unit. If a
power reset does not solve the problem, or if Configuration or video management software
identifies the unit as "Videojet Generic," then contact your Bosch Service Center for an RMA
for the unit.
2021-08 | 1.4 |
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You cannot connect to the unit in the Web browser.
Configuration Manager or BVMS or similar software identifies the unit as "Videojet
Generic".
Reboot the unit using one of the following methods:
In the web browser, type the IP address and then /reset (without any punctuation). Press
the Enter key.
In Configuration Manager, right-click the IP address and click Restart.
Wait two minutes for the process to complete.
www.boschsecurity.com/xc/en/support/training/
Installation Manual
AUTODOME inteox 7000i - 2MP (in-ceiling)
Bosch Security Systems