Print Quality Problems
If any problem occurs while you are using the printer, take the following measures
depending on the symptoms.
IMPORTANT
If a message appears in the Printer Status Window, follow the directions given in the
•
message.
In the case of a paper jam, refer to "Paper Jams," on p. 6-3.
•
If a problem occurs that is not described in this section, none of the remedies solve the
•
problem, or you cannot determine the cause of the problem, contact your local
authorized Canon dealer.
White Stripes Appear. (Printed Text is Faint or Patchy)
Cause
6
Remedy
The overall printing is faint.
Cause 1
Remedy
Cause 2
Remedy
The overall printing is dark.
Cause 1
Remedy
6-22
Print Quality Problems
The toner cartridge is running out of toner.
Remove the toner cartridge and gentle rock it from side to side 5 or 6 times,
then reinsert the cartridge. If the same problem persists, replace the toner
cartridge with a new cartridge. (See "Replacing the Toner Cartridge," on p. 5-2.)
The [Toner Density] setting is not appropriate.
Drag the [Toner Density] slider in the printer driver toward [Dark].
In order to change the [Toner Density] setting, click the [Details] button in the
[Quality] sheet to open the [Detailed Settings] dialog box.
[Use Toner Save] is selected.
Remove the checkmark from [Use Toner Save] in the printer driver.
In order to change the [Use Toner Save] setting, click the [Details] button in the
[Quality] sheet to open the [Detailed Settings] dialog box.
The [Toner Density] setting is not appropriate.
Drag the [Toner Density] slider in the printer driver toward [Light].
In order to change the [Toner Density] setting, click the [Details] button in the
[Quality] sheet to open the [Detailed Settings] dialog box.