Troubleshooting - Hioki PW9005 Instruction Manual

6.3 Troubleshooting

If damage is suspected, check the "Before requesting repairs" section before contacting
your dealer or Hioki representative.
Before requesting repairs
Problem Symptom
• The PQ3198 will not
recognize the
PW9005.
• The PQ3198's GPS
mark stays red.
• The PW9005 is
unable to calculate
its position.
• The PQ3198's GPS
mark stays yellow.
Transporting Precautions
Use the original packing materials when transporting the device, if possible.
Pack the device so that it will not sustain damage during shipping, and include a descrip-
tion of existing damage. We do not take any responsibility for damage incurred during ship-
ping.
Probable Causes
The cable may not be connected
properly.
The PW9005 or PQ3198 may be
malfunctioning.
When turning on the PW9005 for
the first time or after it has not
been used for a certain period of
time, it may take some time for
the device to acquire satellites
and calculate its position.
The device may not be able to
acquire satellites due to the manner
in which the antenna has been
installed.
HIOKI PW9005A980-06
Chapter 6 Maintenance and Service
Remedies and References
Verify the connection to the PQ3198.
See: "2.2 Connection Procedure"
(p.9)
Use the Z1002 AC Adapter included
with the PQ3198 and the RS-232C
cable included with the PW9005.
See: "2.1 Pre-measurement
Inspection" (p.7)
See: "4.1 GPS Positioning" (p.15)
Position the antenna so that it has
as unobstructed a view of the over-
head sky as possible and avoid
placing it near obstructions.
See: "Antenna installation" (p.16)
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