Print Quality Problems - Canon BJ-200ex User Manual

Envelopes may not be
loaded correctly.
Single envelopes may not
be feeding correctly.
Envelope mode may not be
enabled.
Paper does not Your software application is
eject after printing not telling the printer to
eject the paper after
printing.
Repeated paper The paper you are using
jams occur may be causing the jams.

Print Quality Problems

If your print quality is not what you expect it to be, check
the problems and solutions listed in the following table.
Problem Cause
Print density You are using HS mode and not
is low getting satisfactory darkness.
Print is not You are printing on the wrong
clear side of the paper.
Paper thickness lever may be set
for the wrong type of paper.
The paper you are using may not
be supported by the printer.
The print head may need to be
cleaned.
You are not using a BC-02 ink
cartridge.
White streaks Ink nozzles on the print head may
or missing be clogged with dust.
dots
The ink cartridge may be installed
incorrectly.
The print medium being used may
not be acceptable.
Make sure the envelopes are loaded properly:
§
The top of the envelope goes in first.
§
The flap is toward the sheet feeder.
§
The right side of the envelope is aligned against
the right side of the sheet feeder.
§
The left side is aligned against the paper guide.
(See Chapter 3, Using the Printer, for details)
For manual loading, make sure the envelope mode in your
printer driver or your software application. If necessary,
enable envelope mode using the printer's operator panel.
Make sure you have set up envelope mode in your printer
driver or your software application. If necessary, enable
envelope mode using the printer's operator panel.
NOTE: Use only commercial number 10 NOTE
envelopes, which are 9.5 x 4.1 inches.
Press the ON LINE button to set the printer off line.
Press and hold the LF/FF button for one second
to eject the paper.
To resume printing, press the ON LINE button.
Fan the paper before stacking it in the sheet feeder. This
keeps the sheets of paper from sticking together.
Check that the paper you are using and your
printing environment are within the
specifications of the printer. See Appendix A,
Specifications, for details.
To clear paper jams, see page 123.
Solution
Try HQ mode; the print density in HQ mode is higher
than HS mode.
Paper has a right side for printing. If the print quality is
not as clear as you would like it to be, try turning the
paper over and printing on the other side.
Make sure the paper thicknes lever (inside the printer) is
set for your paper type.
Make sure you are using the recommended paper. See
Appendix A, Specificaitons, for paper specifications.
Clean the print head. See Chapter 6, Maintaining the
Printer, for details.
Make sure you are using a BC-02 ink cartridge. If not,
replace the ink cartridge with a BC-02.
Clean the print head. See Chapter 6, Maintaining the
Printer, for details. Repeat cleaning if necessary.
Make sure the ink cartridge is installed correctly.
Use only print media specified in the Selecting Paper
Types section on page 35.