Printing Problems - Canon BJ-200ex User Manual

Overall printing Smoothing mode may be
is slow from enabled.
MS-DOS.
High Quality mode may be
enabled.
Overall printing The Print Manager my be
is slow from turned on.
Windows.
Print options may be too
complex.

Printing Problems

If you are having printing problems, check the problems
and solutions in the following table.
Problem Cause
Data from There may be a communication
computer problem between the printer and
printed, but is your computer.
not what you
expected.
Cable connections may not be
secure.
Printer control mode may not
match the printer device.
Previous software settings may not
be cleared.
Printed Many graphics characters and
characters do not special symbols are produced by
match characters different ASCII codes according to
on the screen. the type of printer and computer
being used.
Printing beyond Paper may not be aligned correctly
edge of page. in sheet feeder.
Software settings may be
incorrect.
DIP switch 1 may be set
incorrectly.
between the ink cartridge and the holder.
Perform the print head cleaning procedure
described in Chapter 6, Maintaining the Printer.
If cleaning the print head does not resolve the
problem, your ink cartridge my be out of ink.
Replace the ink cartridge and try printing again.
Disable the Smoothing mode.
Try turning off HQ mode via the operator panel.
Make sure the Print Manager is turned off.
In the Windows driver or your software application, set all
print options to their defaults.
See page 75 for ways to improve speed.
Solution
Check the computer or the application to see if the
host is configured correctly: printer port, printer
driver, print manager.
Check that your cable connections are secure.
NOTE: Make sure your interface cable is no NOTE
longer than 6.6 feet. Avoid useing A/B
switch boxes or switch boxes that have a
total cable length of more than 6.6 feet.
Check that the printer control mode (BJ-10 or Epson
LQ) matches the printer driver you selected.
Check that the printer was cleared of the previous
software settings before the print job started.
Set the correct character table and printer control
mode using the printer's DIP switches. For details on
character sets, contact the Canon fax retrieval system
and request the BJ-200ex Printer Command
Summary.
Make sure the paper is aligned correctly in the sheet
feeder.
Check the software setting for the right margin.
Check the setting of DIP switch 1. This DIP switch
controls the horizontal print position:
§
For Letter size paper, set it to OFF.