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MANUFACTURED BY:
CARTER-HOFFMANN
1551 McCormick Avenue
Mundelein, IL 60060 U.S.A.
Phone: 847-362-5500
Fax: 847-367-8981
Toll Free: 800-323-9793
Email: TechnicalService@Carter-Hoffmann.com
ORIGINAL INSTRUCTIONS
Read entire manual before operating
this cabinet.
CAUTION: EQUIPMENT ELECTRICAL DAMAGE
Do not plug in or use this appliance until all Installa-
tion Instructions are read and followed.
This manual is considered to be a permanent part of this ap-
pliance and must remain with the appliance if it is sold or
moved to another location
SAFETY PRECAUTIONS
SPECIFICATIONS
UNPACKING AND INSTALLATION
NETWORK CONNECTION
START UP AND MANUAL OPERATION
PROGRAMMING THE TEMPERATURE
CLEANING
SERVICE AND SHIPPING DAMAGE PROCEDURE
WARRANTY
Part Number: 18400-3260
®
PUC
PICK-UP CABINET
OWNER / OPERATOR'S MANUAL
SLIMLINE HEATED & AMBIENT MODELS
This appliance is intended for use in commercial establish-
ments, where all operators are familiar with the appliance
use, limitations and associated hazards.
Operating instructions and warnings must be read and un-
derstood by all operators and users.
Cleanliness of this appliance is essential to good sanitation.
Read and follow all included cleaning instructions and
schedules to ensure the safety of the food product.
All included instructions, component views and parts lists are
included for general reference, and are intended for use by
qualified service personnel.
Knowledge of proper installation, operation and maintenance
procedures is essential to ensure the safe operation of this
cabinet.
Always have dry hands prior to using the piece of equip-
ment.
Turn OFF the unit anytime the cabinet is not in use.
If an electrical shock is felt when touching the cabinet, dis-
connect the power immediately and call Carter-Hoffmann
Technical Service for assistance.
If the power cord is frayed or the plug damaged, DO NOT
plug into the electrical power receptacle. If it is already
plugged in, turn off the main circuit breaker, usually located
in the building's breaker box, then disconnect the plug.
Disconnect the power cord before attempting any repairs to
the cabinet.
Repairs to this unit must be by qualified personnel.
DO NOT SPRAY WITH WATER OR CLEANING SOLU-
TIONS, or submerge the appliance. Components and wiring
present a high shock hazard when wet.
TABLE OF CONTENTS
Printed in the United States of America
GENERAL INFORMATION
SERVICE / SAFETY
2
3-4
5-7
7-9
10-13
14-15
16
17
18
071321KBA
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Summary of Contents for CARTER-HOFFMANN PUCA-24S
- Page 1 Turn OFF the unit anytime the cabinet is not in use. If an electrical shock is felt when touching the cabinet, dis- connect the power immediately and call Carter-Hoffmann Technical Service for assistance. If the power cord is frayed or the plug damaged, DO NOT plug into the electrical power receptacle.
- Page 2 SAFETY PRECAUTIONS WARNING! DANGER! Electrical Shock Hazard! This symbol highlights hazards, which This symbol draws attention to potential electrical could lead to injury. Please follow the hazards (dangerous voltage). If you do not follow instructions very carefully and proceed the safety instructions, you may risk injury or with particular attention in these cases death CAUTION!
- Page 3 SPECIFICATIONS—FLOOR STANDING HEATED & AMBIENT MODELS Carter-Hoffmann counter-top PUC Smart Order Pick Up cabinets are de- signed for automated pick-up, carry-out and drop-off. Add-on cabinets can be connected to Master cabinets for flexible capacity. Cabinets are connected via Ethernet or WI-FI to generate an order code for notification. They feature a capacitive touchscreen with scanner for order loading and pick-up.
- Page 4 SPECIFICATIONS—COUNTER-TOP HEATED AND AMBIENT MODELS Carter-Hoffmann counter-top PUC Smart Order Pick Up cabinets are de- signed for automated pick-up, carry-out and drop-off. Add-on cabinets can be connected to Master cabinets for flexible capacity. Cabinets are connected via Ethernet or WI-FI to generate an order code for notification. They feature a capacitive touchscreen with scanner for order loading and pick-up.
- Page 5 UNPACKING AND INSTALLATION DANGER: Electric Shock Hazard All servicing requiring access to non-insulated components must be performed by qualified service personnel. Do not open any access panels which require the use of tools. Failure to heed this warning can result in electrical shock.
- Page 6 UNPACKING AND INSTALLATION (continued) INSTALLATION CLEAR- ANCES: Allow at least 2” Using an appropriate device, such as ventilation gap at the top, forklift or pallet jack, lift the unit off of the sides and rear of the cabi- pallet, remove the pallet, and then lower net.
- Page 7 UNPACKING AND INSTALLATION (continued) ELECTRICAL CONNECTION CAUTION: In order to avoid a hazard Locate the power cord connection at the rear top of the cabinet (Figure 2.1). due to inadvertent reset- Connect the power cord to the cabinet. ting of the thermal cut- out, this appliance must not be Plug the cabinet into a properly grounded, dedicated 120 volt electrical recepta- supplied through an external...
- Page 8 START-UP: CONNECTING WI-FI NOTE: If there are add-on cabinets, plug in and turn on the add-on cabinet(s) prior to turning on the master cabinet. This allows the control on the master cabinet to recognize the add-on(s) during the boot up. Push in the black ON/OFF switch, located at the top rear of the cabinet on the control side.
- Page 9 START-UP: CONNECTING WIFI (continued) On the ORDER Then press MANAGEMENT NETWORK screen, press the gear symbol Enter the password for your preferred WiFi network. Select your preferred WiFi network...
- Page 10 START-UP: OPERATION Push in ON/OFF switch located at rear of cabinet. The cabinet will turn on and boot up to the HOME SCREEN. MANUAL OPERATION HOME SCREEN On the HOME Screen, press the PUC logo at the top. ORDER MANAGEMENT SCREEN Press 008 on the keypad to access the ORDER MANAGEMENT screen.
- Page 11 MANUAL OPERATION (continued) To load an order, press the + icon on the MANAGEMENT SCREEN. Press MOBILE PICKUP on the LOAD NEW ORDER SCREEN At the MOBILE PICKUP SCREEN, type in the name and phone number for the order.
- Page 12 MANUAL OPERATION (continued) MOBILE PICKUP SCREEN After entering the name and phone number, press OK. LOAD ORDER SCREEN The LOAD ORDER screen will appear, and the next available locker will open. If more than one locker is needed, press the ADD LOCKER button and another available locker will open.
- Page 13 MANUAL OPERATION (continued) PICK UP ORDER SCREEN The door(s) for the locker(s) that contain their order and the PICK UP ORDER SCREEN will indicate the locker location(s) for the order. The customer can retrieve their order from the locker(s) and then close the door(s). TO VIEW CURRENT ORDERS AND OCCUPIED ORDERS 1.
- Page 14 PROGRAMMING THE TEMPERATURE (heated cabinets only) HOME SCREEN PUCH cabinets can operate with or without heat. To turn the heat ON or OFF and adjust the temperature setting, follow this procedure: On the HOME SCREEN, press the PUC logo Enter code 008. ORDER MANAGEMENT On the ORDER MANAGEMENT SCREEN, press the “gear”...
- Page 15 PROGRAMMING THE TEMPERATURE (continued) CONFIGURE SCREEN To turn on heat in the lockers, swipe the Warming button to the right. Warming button off Warming button on (temperature setting function will appear) To adjust the temperature setting: Press the UP arrow to increase the temperature. Press the DOWN arrow to decrease the temperature.
- Page 16 CLEANING Routine cleaning on a regular basis is vital to the proper operation and WARNING: ELECTRIC overall performance of your cabinet. Follow these procedures to keep SHOCK HAZARD your cabinet sanitary and running at peak performance. Unplug unit from electric power before For ALL cleaning procedures, turn the main power switch OFF and unplug...
- Page 17 Although the products are quite reliable they are also designed for easy repair. We believe that a mal- function to a Carter-Hoffmann product should cause as little inconvenience to the customer as possible. Our aim is to provide “same day”/first time fix” repair service on all of our products. We are dedicated to making every aspect of our customer service the standard by which others are judged.
- Page 18 Repair or replacements under this warranty will be performed, unless otherwise authorized in writing by CARTER-HOFFMANN, at its factory. All parts or components to be repaired or replaced under this warranty are to be shipped prepaid to CARTER-HOFFMANN, with reimbursement credit for such part or component to be given if found by CARTER-HOFFMANN to be defective.
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