Summary of Contents for Sun Microsystems Fire X4100
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Sun Fire X4100 and ™ Sun Fire X4200 Servers Product Notes Sun Microsystems, Inc. www.sun.com Part No. 819-1162-24 November 2006, Revision A Submit comments about this document at: http://www.sun.com/hwdocs/feedback...
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Copyright 2006 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara, Californie 95054, Etats-Unis. Tous droits réservés. Sun Microsystems, Inc. a les droits de propriété intellectuels relatants à la technologie qui est décrit dans ce document. En particulier, et sans la limitation, ces droits de propriété...
Contents Preface xi Additional Software 1 Additional Software in This Release 1 Solaris 10 Operating System 1 Sun Java Enterprise System 2 Sun N1 System Manager 2 Diagnosing Server Problems With the Bootable Diagnostics CD-ROM 3 LSI Firmware, Service Processor, and BIOS Issues 5 LSI Firmware Issues 6 RAID Volume Requires 64 Mbytes of Unpartitioned HDD Space for Metadata (6312581) 6...
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BIOS Upgrades Fail When Upgrading SP Firmware Older Than Version 6169 (6324746) 17 Upgrading the ILOM SP Firmware From Version 6169 to 6464 Causes SP Configuration To Be Lost 17 Sun Fire X4100 and Sun Fire X4200 Servers Product Notes • November 2006...
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Determining the Firmware Version Using the CLI Through the Management Ethernet Port 18 Determining the Firmware Version Using the CLI Through the Serial Port 18 Determining the Firmware Version Using the Web GUI 19 BIOS Issues 20 System Does Not Detect Supported HBA Card During Bootup Process (6272514) 20 BIOS 36 Improves Stability of DIMMs By Disabling PowerDown Mode 20 System Connected to External Storage Device Using PCI Card in Slot 0 Might...
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Server Through Ultra320 SCSI (6220406) 36 List of Attached Hard-Disk Drives for the Pyramid (Qlogic) and Summit Option Cards is Not Displayed in Red Hat Linux (6460883) 37 Sun Fire X4100 and Sun Fire X4200 Servers Product Notes • November 2006...
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Cannot Install RHEL4 U3 (32-Bit) to Sun Fire X4200 if QLogic PCI Card is Already Installed in PCI Slots 1, 3, or 4 (6437504) 47 Server Might Reboot Sun Fire X4100 Server when MTU is Set to 9K on Kirkwood Interface (6335741) 47...
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Image, Version 2.1f (CR 6470488) 55 Hardware Issues 57 Miscellaneous Issues 58 Qualified DC Power Supplies for Sun Fire X4100 and Sun Fire X4200 Servers AMD PowerNow! Feature Supported Only on Qualified CPUs 58 Non-Recommended Optical Mouse Devices and Keyboards (6299692,...
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Support for New 4-GB DIMMs Requires Gasket Installation and Upgrade to BIOS 36 59 Preventative Maintenance Issue 62 Heatsinks and Fans Can Become Clogged 62 Hard-Disk Drive (HDD) Issues 62 Do not Mix HDD Capacities When Using RAID 62 HDD LEDs Bleed Through to Adjacent LEDs (6286872) 63 Documentation Issues Documentation Titles Changed 65 Index 67...
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Sun Fire X4100 and Sun Fire X4200 Servers Product Notes • November 2006...
Sun. Product Updates For product updates that you can download for the Sun Fire X4100 or Sun Fire X4200 servers, please visit the following Web site: http://www.sun.com/software/solaris/get.jsp This site contains updates for firmware and drivers, as well as CD-ROM .iso...
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Related Documentation For a description of the document set for the Sun Fire X4100 and Sun Fire X4200 servers, see the Where To Find Documentation sheet that is packed with your system and also posted at the product's documentation site. See the following URL, then navigate to your product: http://www.sun.com/documentation...
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Use the web-based form to provide feedback to Sun: http://www.sun.com/secure/products-n-solutions/hardware/docs/ feedback/ Please include the title and part number of your document with your feedback: Sun Fire X4100 and Sun Fire X4200 Servers Product Notes, part number 819-1162-24 Preface xiii...
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Sun Fire X4100 and Sun Fire X4200 Servers Product Notes • November 2006...
™ the Sun Fire X4100 and Sun Fire X4200 servers. Additional Software in This Release The following software is included with every Sun Fire X4100 and Sun Fire X4200 server: ™ Solaris 10 operating system (preinstalled on the hard disk) ■...
Online documentation for Sun N1 System Manager can be found at: http://docs.sun.com/documentation For more information, go to: http://www.sun.com/software/products/system_manager Sun Fire X4100 and Sun Fire X4200 Servers Product Notes • November 2006...
Diagnosing Server Problems With the Bootable Diagnostics CD-ROM The server is shipped with a bootable diagnostics CD-ROM V1.2F (705-7852). This CD-ROM is designed so that the server will boot using the Solaris OS on the CD- ROM and start SunVTS software. Diagnostic tests will run and write output to log files that the service technician can use to determine the problem with the server.
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Sun Fire X4100 and Sun Fire X4200 Servers Product Notes • November 2006...
BIOS Issues This chapter describes the LSI firmware, Sun Integrated Lights Out Manager (ILOM) Service Processor, and BIOS issues related to the Sun Fire X4100 and Sun Fire X4200 servers. It includes these topics: “LSI Firmware Issues” on page 6 ■...
Analysis The warning is because the utility does not recognize the new Solaris x86 OS disk partition type. Sun Fire X4100 and Sun Fire X4200 Servers Product Notes • November 2006...
Workaround This issue is resolved in the LSI firmware that is included in the Release 1.1 update and no workaround is necessary. If you do not have the Release 1.1 update, use the fdisk utility and, either from the command line or from the Format screen, choose menu item 4: Change between Solaris and Solaris2 Partition IDs This will change a Solaris2 ID to a Solaris1 ID (0x82).
Instead, change the mouse mode to the desired state before booting. Scheduling service processor resets to occur only when the system is off or in reset will also prevent any service processor interaction with the system. Sun Fire X4100 and Sun Fire X4200 Servers Product Notes • November 2006...
Kernel Error During Reset Hangs Some System Components (6295154) During service processor reset, such as during flashing or mouse mode changes, an SP kernel error might occur that leaves the service processor reachable, but which hangs serial login, SSH, the web GUI, and CLI services. Workaround Reset the system using the remaining working service or by powering off the system.
If your password contains exactly 16 characters, you will not be able to log in to the service processor (SP) using either the ILOM web GUI or CLI. Workaround Choose a password containing fewer than 16 characters. Sun Fire X4100 and Sun Fire X4200 Servers Product Notes • November 2006...
CLI session if the speed was set to a value other than 9600 bps. Workaround Keep the speed of the serial management port set to 9600 bps. Sun Fire X4100 and Sun Fire X4200 Servers Product Notes • November 2006...
Browser Displays Confusing Message After Transfer Has Completed (6254310) If you use a Mozilla browser, the status area might display a Transferring data from message, even though the transfer has completed. This is a problem with the browser, not the Sun ILOM software. For more information on this bug, see: https://bugzilla.mozilla.org/show_bug.cgi?id=185547.
External Storage Redirection Error Messages Might Be Erroneous You can redirect remote storage devices to Sun Fire X4100 or Sun Fire X4200 servers by starting the Java Remote Console from the ILOM web GUI (Remote Console -> Redirection). Because the ILOM has this capability, the operating system might display redirected USB storage devices as always being attached.
Act (ADA) calls for similar considerations when reasonably accommodating current and prospective employees. The Sun Fire X4100 and Sun Fire X4200 servers meet Section 508 accessibility requirements. However, the following accessibility issues have been noted in the SP- firmware GUI: If the focus is in a low-level tab menu, the Tab key does not navigate to the higher ■...
Use the SP start console command to connect to the SP console, rather than start -script command. If the serial console connection locks up, exit the SSH session then try again using the SP start console command. Sun Fire X4100 and Sun Fire X4200 Servers Product Notes • November 2006...
BIOS Upgrades Fail When Upgrading SP Firmware Older Than Version 6169 (6324746) If you attempt to upgrade the SP firmware and BIOS on a pre-release server that still has an SP firmware version older than version 6169, FRU data will be corrupted. This problem has been corrected in servers shipping at the time of release (with BIOS version 6464).
The SP displays a login prompt. SUNSP0003BA84D777 login: In this example login prompt, 0003BA84D777 is the Ethernet MAC address of the SP. This will be different for each server. Sun Fire X4100 and Sun Fire X4200 Servers Product Notes • November 2006...
4. Log in to the ILOM SP and type the default user name (root) with the default password (changeme). After you have successfully logged in, the SP displays its default command prompt: -> 5. Type the version command, which will return output similar to the following: ->...
BIOS 36 Improves Stability of DIMMs By Disabling PowerDown Mode Sun Fire X4100 and Sun Fire 4200 DIMM’s (in particular, Infineon DIMMs that use IDT registers) might sometimes have a problem going in or out of the PowerDown mode and might subsequently trigger uncorrectable ECC errors that can lead to system reboots.
BIOS 036 disables the PowerDown mode (self-refresh/low-power mode), per AMD’s recommendation. Some DIMMs are susceptible to the noise induced when entering and exiting the PowerDown mode. With the PowerDown mode disabled, the probability of UE reboot is much reduced and the system stability increases. System Connected to External Storage Device Using PCI Card in Slot 0 Might Not Boot from Internal Disk (6268877)
BIOS Configuration Utility after some system events. The requirement to reset these items manually will be removed in the first update to the firmware. Sun Fire X4100 and Sun Fire X4200 Servers Product Notes • November 2006...
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You must use the BIOS Configuration Utility to reset the date and time and load optimal defaults after these system events: When a pre-release version of the server with a pre-release version of the ■ firmware such as version 6169, has the firmware upgraded to the release version 6464.
There is a time gap between when the system writes the CMOS data and when it writes the checksum. If the system is reset during this gap, an invalid CMOS checksum may be created. Sun Fire X4100 and Sun Fire X4200 Servers Product Notes • November 2006...
Workaround Load the optimal defaults as described in “Upgrading BIOS Without Changing and Saving Optimal Defaults Might Result in Increased Memory Latency (6306622, 6299794)” on page BIOS Boot Order Lost After Reset Testing (6302703) If you reset the system and interrupt BIOS power-on self-test (POST) early in the boot process, the system might lose the virtual USB devices from the boot order and stop booting from the drive.
BIOS has not yet been updated to recognize the new manufacturer’s code. Workaround Note – Each DIMM-pair in the server must be identical—same manufacturer, size, and speed. Provided you know all DIMMs match, you can ignore this message. Sun Fire X4100 and Sun Fire X4200 Servers Product Notes • November 2006...
Log Event Timestamps Might Appear Different Between Host and Client Systems Because of Time Zone Adjustment (6369917) The timestamps on events reported in the server’s system event log and IPMI logs are always based on GMT/UTC. However, when you view system information from a client system using the GUI or IPMItool, the timestamps displayed are adjusted based on the time zone of the client system.
4. Press and release the right arrow key until the Exit menu screen is displayed. 5. Follow the instructions on the Exit menu screen to save your changes and exit the Setup utility. Sun Fire X4100 and Sun Fire X4200 Servers Product Notes • November 2006...
Software Issues This chapter describes software issues related to the Sun Fire X4100 and Sun Fire X4200 servers and includes these topics: “Solaris 10 Operating System Issues” on page 30 ■ “Sun Installation Assistant Issues” on page 34 ■ “Linux Operating System Issues” on page 36 ■...
If multiple IB-HCA cards are installed, the system might not have enough virtual memory and the installation might hang. Workaround Remove the IB-HCA cards before installing Solaris 10 1/06 OS. Sun Fire X4100 and Sun Fire X4200 Servers Product Notes • November 2006...
Drives Moved From Two-Drive System to Four- Drive System Might Not Operate Correctly (6300178) On systems that have two hard-disk drives, the drives in Slot 0 and Slot 1 are mapped to the OS as disk 2 and disk 3. Therefore, drives that are configured in Slot 0 or Slot 1 in systems with four hard-disk drives, and then moved into a two-disk system, might not operate correctly.
If for any reason you remove the pre-installed Solaris 10 image from the server and then install Solaris 10 OS software from a download or DVD, a kdmconfig screen prompts you to select the X Window server. For Sun Fire X4100 and Sun Fire X4200 servers, choose Xorg as the X Window server.
HIGHLY recommended or erroneous system operation may occur. Workaround The Sun Fire X4100 and Sun Fire X4200 BIOS implements a superset workaround that includes the workaround required for Erratum 131, so this warning message can be safely ignored.
If you do not have the latest version, install the card after running the Sun Installation Assistant or do not use the Sun Installation Assistant. Check for the latest downloadable version at this URL: http://www.sun.com/servers/entry/x4100/downloads.jsp Sun Fire X4100 and Sun Fire X4200 Servers Product Notes • November 2006...
Ignore Kudzu Messages After Installing RHEL3 or RHEL4 (6290559) RHEL runs a hardware discoverer named Kudzu. After installing RHEL3 or RHEL 4 with the Sun Installation Assistant, Kudzu displays messages indicating that the Ethernet drivers need to be removed and added again. The messages Kudzu displays are incorrect.
-l, depending on which Linux OS you are using: Duplicate devices for each logical unit number (LUN) in the array ■ One device for multiple LUNs in the array ■ Sun Fire X4100 and Sun Fire X4200 Servers Product Notes • November 2006...
List of Attached Hard-Disk Drives for the Pyramid (Qlogic) and Summit Option Cards is Not Displayed in Red Hat Linux (6460883) Hard-disk drives for the Pyramid and Summit option cards are not displayed during installation or after the installation is complete on Red Hat Linux. Exceptions: This behavior was not observed in RHEL4 U3 with a 64-bit processor.
<scsi/eth> xyz_driver [options] After you choose and perform one of the workarounds, reboot the system and run the following command to confirm that the driver is loaded: fdisk -l Sun Fire X4100 and Sun Fire X4200 Servers Product Notes • November 2006...
3. Use the new SIA CD you burned to install the version of the OS that you received from Sun. Refer to the Sun Fire X4100 and Sun Fire X4200 servers Operating System Installation Guide for detailed instructions. 4. Immediately download the latest update or patches from the Linux manufacturers’s web site and install them.
1 qla2xxx scsi_mod 140800 usb_storage,st,sr_mod,sg,qla2xxx,scsi_transport_ fc,mptscsih,sd_mod 2. Unload the drivers as shown in the following example: # rmmod qla6322 # rmmod qla2xxx 3. Load the updated QLA drivers. Sun Fire X4100 and Sun Fire X4200 Servers Product Notes • November 2006...
Translation Look-Aside Buffer (TLB) Reload Causes Errors With Certain Linux Software (6296473) Note – We recommend that RHEL3 users install the most recent OS update on the server to alleviate this issue. (At the time of printing, the most recent update is RHEL4 U1.) The BIOS Advanced menu (CPU Configuration menu), in the BIOS Setup utility, contains an option named “Speculative TLB Reload.”...
When two dual core processors are installed on a Sun Fire X4200 server, the RHEL3 kernel might report four of the hyperthreaded CPUs with the same physical ID of 0. Instead, the IDs should be 0 and 1 for each CPU. Sun Fire X4100 and Sun Fire X4200 Servers Product Notes • November 2006...
RHEL3 U5 (64-bit): Ignore Keyboard reset failed Message (6306118) If the USB keyboard is connected to either the front or back USB port, the system running RHEL3 U5 (64-bit) always shows the following error message in the “dmesg” after the reboot. initialize_kbd: Keyboard reset failed, no ACK This message does not indicate a problem.
PCI Card is in a PCI Slot Other than PCI 0 (6402552, 6404116, 6404134, 6404944, 6407997) When installing RHEL3 U7 32-bit on Sun Fire X4100 or Sun Fire X4200 servers that have a PCI card installed in any slot other than PCI 0, installation might hang. This problem is not observed when installing RHEL3 U7 64-bit.
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4 3 2 PCI slots 0 - 4 PCI0 = PCIX 100 MHz PCI1 = PCIX 133 MHz PCI2 = PCIX 66 MHz PCI3 = PCIX 66 MHz PCI4 = PCIX 66 MHz CPU1 CPU0 Front Panel of Server Sun Fire X4200 Designation and Speeds of PCI Slots FIGURE 2 Software Issues...
Solaris partitions. Workaround It is recommended that you erase existing Solaris disk partition tables before attempting to install RHEL3 U8. Sun Fire X4100 and Sun Fire X4200 Servers Product Notes • November 2006...
Server Might Reboot Sun Fire X4100 Server when MTU is Set to 9K on Kirkwood Interface (6335741) The Sun Fire X4100 server might spontaneously reboot when running network traffic over the Kirkwood interface, in a Linux environment. This problem has only been observed when the MTU is set to 9K.
Workaround Installation of SLES9 SP2 works if the SLES9 base is not installed. Start the installation with SLES9 SP2, rather than SLES9 base. Sun Fire X4100 and Sun Fire X4200 Servers Product Notes • November 2006...
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SLES9 64-Bit: System Does Not Boot With Supported HBA Card Plugged Into Slot 0 (6307424) On systems running SLES9, if a host bus adapter (HBA) card is plugged in to Slot 0, you might not be able to boot the system. This is because SLES9 enumerates IDE and SCSI devices in scan order, and the BIOS scans PCI devices in ascending order.
-> Restart), then reboot, you might not see output displayed in the Java Remote Console. BIOS messages are displayed in the host serial console, but not in the Java Remote Console. Workaround Restart the system again to clear this problem. Sun Fire X4100 and Sun Fire X4200 Servers Product Notes • November 2006...
OS Installation on External Disks Requires Partition on Internal Disk (6238985) Before you install Windows Server 2003 on any external device, you must create a partition on an internal disk for the setup files. A partition is not required if you install Windows Server 2003 on an internal disk.
Hibernation when Running Windows Server 2003 with BIOS 34 (6457304) Hibernation is disabled by default in the InstallPack.exe for Sun Fire X4100 and Sun Fire X4200 servers, but it can be enabled by the user with the Windows Control Panel Power Options settings.
Windows Utility mkfloppy.exe Does Not Select Correct Floppy Drive if More Than One Floppy Drive is Present The mkfloppy.exe utility that is included in FloppyPack.zip can be run on any Windows system; it is used to create the Mass Storage Driver floppy that is used during Windows Server 2003 installation.
AMD programming guidelines. Therefore, on early Sun Fire X4100 or Sun Fire X4200 servers, ramtest might cause the system to reboot after an extended test run of more than seven hours. Sun Fire X4100 and Sun Fire X4200 systems running software that follows AMD programming guidelines, which most compilers generate, will function properly.
Ignore Messages When Booting from Sun VTS Bootable Diagnostics CD .iso Image, Version 2.1f (CR 6470488) If you boot from the SunVTS Bootable Diagnostics CD .iso image, version 2.1f, through a virtual CD-ROM or on some CD-ROM models, you might see the following messages.
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Sun Fire X4100 and Sun Fire X4200 Servers Product Notes • November 2006...
Hardware Issues This describes hardware issues related to the Sun Fire X4100 and Sun Fire X4200 servers, and includes these topics: “Miscellaneous Issues” on page 58 ■ “Preventative Maintenance Issue” on page 62 ■ “Hard-Disk Drive (HDD) Issues” on page 62 ■...
Sun Fire X4100 or Sun Fire X4200 servers: AMD 252 (2.6 GHz) Opteron single-core CPU ■ AMD 280 (2.4 GHz) Opteron dual-core CPU ■ AMD 280 SE (2.4 GHz) Opteron dual-core CPU ■ Sun Fire X4100 and Sun Fire X4200 Servers Product Notes • November 2006...
Support for New 4-GB DIMMs Requires Gasket Installation and Upgrade to BIOS 36 Note – If you are installing 4-GB DIMMs to a Sun Fire X4100 or Sun Fire X4200 server that did not previously have 4-GB DIMMs installed, you must first have BIOS 36 or later installed.
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DIMMs installed, do one of the following: If you have a Sun Fire X4200 server, skip to Step ■ If you have a Sun Fire X4100 server, you must replace existing gaskets. Continue ■ with Step a. Remove the existing gaskets from the underside of the main cover. See FIGURE 3 for the location.
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Install the remaining gasket on the main cover. Sun Fire X4100 main cover gasket (1 of 2) Underside of Sun Fire X4100 main cover Sun Fire X4200 main cover gasket (1 of 2) Underside of Sun Fire X4200 main cover...
Hard-Disk Drive (HDD) Issues Do not Mix HDD Capacities When Using RAID You cannot use RAID if your Sun Fire X4100 or Sun Fire X4200 server contains hard- disk drives with differing capacities (for example, a 36-GB drive in the same server with a 73-GB drive).
HDD LEDs Bleed Through to Adjacent LEDs (6286872) Issue When the HDD activity LED is blinking, it can appear that the adjacent fault LED is blinking. Analysis This issue is caused by interconnection of the LED light-pipes. Workaround A redesign of the LED light pipes was implemented on servers shipping after January 2006 to fix this problem.
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Sun Fire X4100 and Sun Fire X4200 Servers Product Notes • November 2006...
819-1155, Sun Fire X4100 and Sun Fire X4200 System Servers Installation Guide. 819-4346 New. Contains content that was previously in Sun Fire X4000 Series Servers Windows the Sun Fire X4100 and Sun Fire X4200 Servers Operating System Installation Guide Operating Installation Guide 819-1158.
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Sun Fire X4100 and Sun Fire X4200 Servers Product Notes • November 2006...
Index accessibility issues, 15 hard-disk drives LEDs, bleed through, 63 AMD Power Now! feature, qualified CPUs, 58 hardware issues, 57 BIOS issues, 21 Java ES software, 2 bootable diagnostics CD, meter button, 54 keyboards, non-recommended, 59 change request numbers, xi Knowledgebase, link to, xii DC power supplies, qualified, 58 LEDs for hard-disk drives, bleed through, 63...
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SunSolve web site, xi technical support, link to, xii tracking numbers, xi Windows Server 2003 operating system issues, 50 to X4200 server infinite reboot loop cycle, 43 Sun Fire X4100 and Sun Fire X4200 Servers Product Notes • November 2006...
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