Additional Information; Troubleshooting - Sony DVP-NS999ES Operating Instructions Manual

Additional Information

Troubleshooting

If you experience any of the following
difficulties while using the player, use this
troubleshooting guide to help remedy the
problem before requesting repairs. Should
any problem persist, consult your nearest
Sony dealer.
Power
The power is not turned on.
, Check that the mains lead is connected
securely.
Picture
There is no picture/picture noise appears.
, Re-connect the connecting cord securely.
, The connecting cords are damaged.
, Check the connection to your TV (page 20)
and switch the input selector on your TV so
that the signal from the player appears on
the TV screen.
, In the Setup Display, set "LINE" in
"SCREEN SETUP" to the appropriate item
that conforms to your system (page 78).
, The disc is dirty or flawed.
, If the picture output from your player goes
through your VCR to get to your TV or if
you are connected to a combination TV/
VIDEO player, the copy-protection signal
applied to some DVD programmes could
affect picture quality. If you still experience
problems even when you connect your
player directly to your TV, please try
connecting your player to your TV's S
VIDEO input (page 20).
, You have set "COMPONENT OUT" in
"SCREEN SETUP" to "PROGRESSIVE"
even though your TV cannot accept the
signal in progressive format. In this case, set
the COMPONENT VIDEO OUT/SCAN
SELECT switch on the rear panel of the
player to INTERLACE. Then set
"COMPONENT OUT" to "INTERLACE"
after you can see the TV screen correctly,
and reset the COMPONENT VIDEO OUT/
SCAN SELECT switch to SELECTABLE.
, Even if your TV is compatible with
progressive format (525p/625p) signals, the
image may be affected when you set
"COMPONENT OUT" to
"PROGRESSIVE." In this case, set
"COMPONENT OUT" to "INTERLACE."
, You have selected "VIDEO OFF"
(page 35).
, You are playing a disc recorded in a colour
system that is different from your TV.
The picture does not fill the screen, even
though the aspect ratio is set in "TV TYPE"
under "SCREEN SETUP."
, The aspect ratio of the disc is fixed on your
DVD.
The picture is black and white.
, In the Setup Display, set "LINE" in
"SCREEN SETUP" to the appropriate item
that conforms to your TV (page 78).
, If you are using a SCART (EURO AV)
cord, be sure to use one that is fully wired
(21-pins).
Sound
There is no sound.
, Re-connect the connecting cord securely.
, The connecting cord is damaged.
, The player is connected to the wrong input
jack on the amplifier (receiver) (page 27,
28, 29).
, The amplifier (receiver) input is not
correctly set.
, The player is in pause mode or in Slow-
motion Play mode.
, The player is in fast forward or fast reverse
mode.
, If the audio signal does not come through
the DIGITAL OUT (OPTICAL or
COAXIAL) jack, check the audio settings
(page 81).
, Super Audio CD audio signals are not
output from the digital jack.
Sound distortion occurs.
, Set "AUDIO ATT" in "AUDIO SETUP" to
"ON" (page 80).
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