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Frequently Asked Questions
Fault message after the end of the program
Problem
Check dosage
Sanitize info: Run a
high temp. program
or the "Clean
Machine" program
Align the washing
machine
The messages will appear at the end of the program and when the washing
machine is switched on, and need to be confirmed with the OK sensor button.
64
Possible cause and solution
Excessive foam has built up during washing.
With TwinDos, check the dosage amount set.
Reduce the amount set in 10% increments.
Use less detergent next time and follow the
manufacturer's instructions on dosage given on
the packaging.
A wash program using a temperature above 60°C has
not been run for a long period of time.
Turn the program selector to Additional programs/
.
Touch the sensor buttons until
appears in the display.
Touch the OK sensor button.
The following appears in the display:
Touch the OK sensor button.
Run the
Clean Machine
Machine Cleaner or a universal powder detergent.
The washing machine is cleaned which prevents
bacteria and odour buildup.
The SoftSteam extra option which runs at the end of
the program could not be carried out properly.
Check whether the washing machine is aligned
correctly (see "Installation – Levelling the
machine").
Check whether the maximum delivery height of
1 m has been exceeded.
If the fault message appears again, contact Miele
Service. The washing machine can still be used, but
without the SoftSteam extra option.
Maintenance
Clean Machine
program using the Miele
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