Frequently Asked Questions
Messages or faults affecting the TwinDos system
Problem
No detergent was
dispensed during
washing.
A new detergent
cartridge has been
inserted, but the
cartridge is identified as
empty when the
machine is switched on.
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Possible cause and solution
TwinDos is deactivated.
Before the next wash program, ensure that the
TwinDos sensor button is lit.
Detergent is not dispensed even though the
TwinDos sensor button is lit.
Try again.
If detergent is still not dispensed, contact Miele
Service.
The washing machine was switched off when the
detergent cartridge was replaced.
Switch on the washing machine.
Remove the detergent cartridge and then reinsert
it into the compartment.
The counter is set to 0.