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Chapter 4: Contacting Quantum
Getting More
Information or Help
44
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StorageCare™, Quantum's comprehensive service approach, leverages
advanced data access and diagnostics technologies with cross-
environment, multi-vendor expertise to resolve backup issues faster and
at lower cost.
Accelerate service issue resolution with these exclusive Quantum
StorageCare services:
• Service and Support Website - Register products, license software,
browse Quantum Learning courses, check backup software and
operating system support, and locate manuals, FAQs, firmware
downloads, product updates and more in one convenient location.
Benefit today at:
http://www.quantum.com/ServiceandSupport/Index.aspx
• eSupport - Submit online service requests, update contact
information, add attachments, and receive status updates via email.
Online Service accounts are free from Quantum. That account can
also be used to access Quantum's Knowledge Base, a
comprehensive repository of product support information. Sign up
today at:
https://onlineservice.quantum.com/
For further assistance, or if training is desired, contact the Quantum
Customer Support Center:
United States
EMEA
APAC
For worldwide support:
http://www.quantum.com/ServiceandSupport/Index.aspx
1-800-284-5101 (toll free)
+1-720-249-5700
+800-7826-8888 (toll free)
+49-6131-3241-1164
+800-7826-8887 (toll free)
+603-7953-3010
StorNext G300 Gateway Appliance Hardware Guide
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