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Hardware Guide
StorNext G300 R520
Gateway Appliance

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Summary of Contents for Quantum StorNext G300 R520

  • Page 1 Hardware Guide StorNext G300 R520 Gateway Appliance...
  • Page 2 Quantum Corporation is prohibited by law and constitutes a punishable violation of the law. TRADEMARK STATEMENT Quantum, the Quantum Logo, Backup. Recovery. Archive. It's What We Do., Be Certain, Be Quantum Certain, DLT, the DLT Logo, DLTSage, DLTtape, the DLTtape Logo, DXi, DXi Accent, Dynamic Powerdown, FastSense, FlexLink, GoProtect, GoVault, iLayer, Lattus, MediaShield, Optyon, Pocket-sized., Well-armored., Preserving the World's Most Important Data.
  • Page 3: Table Of Contents

    Contents Chapter 1 Introduction How this Guide is Organized ....... . . 1 What's New in the G300 R520 Hardware Guide .
  • Page 4 Adding or Removing File Systems After Initial Configuration ..42 Chapter 4 Contacting Quantum StorNext Appliance Upgrades ......45 Contacts .
  • Page 5: Chapter 1 Introduction

    Chapter 1 Introduction How this Guide is Organized This guide describes how to identify and operate the key features of the hardware components of the StorNext G300. What's New in the G300 R520 Hardware Guide Revision E updates The following information is provided in this revision: •...
  • Page 6: Contents

    Chapter 3, Basic System Operations provides basic operating instructions for the StorNext system. – • Chapter 4, Contacting Quantum provides contact information for the Quantum Technical Assistance Center. – Chapter Contents • Navigating This Document With Adobe Reader on page 2 explains how to navigate this document with Adobe Reader.
  • Page 7: About The Stornext G300 Hardware

    About the StorNext The StorNext G300 Gateway Appliance combines industry-proven G300 Gateway Quantum hardware and StorNext software into one convenient, out-of- the-box solution. The G300 Gateway Appliance operates as a SAN Client Appliance in a StorNext Metadata Network, providing LAN client access to the StorNext disk SAN.
  • Page 8: Network Connectivity

    Chapter 1: Introduction About the StorNext G300 Hardware Determining Server Type By Serial Number You can also distinguish which server is included in the appliance by serial number format: • The R510 server contains the serial number format CPA, for example, CX1111CPA22333.
  • Page 9: The Gateway Metrics Report

    , or view the video that describes the features and functions of the Gateway Metrics Report at http://www.quantum.com/sngatewayhowtos About StorNext Separate licenses are required for various StorNext features, as well as to Release Notes Licensing perform an upgrade to a new release.
  • Page 10: Writing Conventions

    Chapter 1: Introduction About the StorNext G300 Hardware Note Note: Emphasizes important information related to the main topic. Consequences if not followed: There are no hazardous or damaging consequences. Caution Caution: Indicates potential hazards to equipment or data. Consequences if not followed: Failure to take or avoid this action could result in loss of data or harm to equipment.
  • Page 11 Chapter 1: Introduction About the StorNext G300 Hardware Hardware Conventions Conventions Right side of the system — Refers to the right side as you face the component being described. Left side of the system — Refers to the left side as you face the component being described.
  • Page 12 Chapter 1: Introduction About the StorNext G300 Hardware Conventions Examples File and directory names, /data/upload menu commands, button names, and window names are shown in bold font. Menu names separated by Utilities > Firmware arrows indicate a sequence of menus to be navigated. StorNext G300 Gateway Appliance Hardware Guide...
  • Page 13: Appliance Documentation

    StorNext. Product Safety Statements Quantum will not be held liable for damage arising from unauthorized use of the product. The user assumes all risk in this aspect. This unit is engineered and manufactured to meet all safety and regulatory requirements.
  • Page 14 Chapter 1: Introduction Product Safety Statements StorNext G300 Gateway Appliance Hardware Guide...
  • Page 15 Chapter 1: Introduction Product Safety Statements StorNext G300 Gateway Appliance Hardware Guide...
  • Page 16 Chapter 1: Introduction Product Safety Statements StorNext G300 Gateway Appliance Hardware Guide...
  • Page 17: Hardware Overview

    Chapter 2 Hardware Overview This chapter contains the following sections: • The StorNext G300 System • StorNext G300 Connectivity on page 23 • Relocating the System on page 30 The StorNext G300 System Figure 1 shows the StorNext G300 System. Figure 1 StorNext G300 System - (Front) StorNext G300 Gateway Appliance Hardware Guide...
  • Page 18: Stornext G300 System

    Chapter 2: Hardware Overview The StorNext G300 System StorNext G300 System The StorNext G300 provides SAN access to StorNext LAN Clients. The MDC Nodes contain redundant hard drives in a RAID 1 configuration, ensuring high availability of the system software. System Front View Figure 2 shows, and...
  • Page 19 Chapter 2: Hardware Overview The StorNext G300 System Table 1 StorNext G300 – Front View Indicators and Buttons Indicators, Button, or Item Connector Icon Description Power-on indicator/ The power-on indicator lights when the system power is on. power button The power button controls the power supply output to the system.
  • Page 20 The two hard drives located on the front of the system (in drive bays 0 and 1) are used to store the (operating system and StorNext software). Drive bays 2 through 7 are empty, and reserved for Quantum use. Unlabeled indicators, connectors, and buttons are reserved for Quantum Service.
  • Page 21 System Rear View The back of each StorNext G300 systemhas a series of indicators, connectors, and buttons. Unlabeled indicators, connectors, and buttons are reserved for Quantum Service. The rear indicators, connectors, and buttons of the system are shown in Figure...
  • Page 22 Chapter 2: Hardware Overview The StorNext G300 System Figure 4 StorNext G301 – Rear View Figure 5 shows the rear indicators, connectors and buttons of the StorNext G302system. See Table 3 for information on the labeled components. Figure 5 StorNext G302 – Rear View StorNext G300 Gateway Appliance Hardware Guide...
  • Page 23 Not used Dual port 8Gb FC HBA These ports provide access to the SAN Network to (PCIe Slot 4) StorNext Storage. Reserved for Quantum Service iDRAC Enterprise port Service Port (Eth0) Reserved for Quantum Service G301 LAN Client Ethernet Port (Eth1) - Embedded 10/100/1000 NIC port - can provide access to the LAN client network.
  • Page 24 Chapter 2: Hardware Overview The StorNext G300 System NIC Indicator Codes Figure 6 shows the StorNext G300 NIC indicator codes. Figure 6 NIC Indicators 1 Link indicator 2 Activity indicator Indicator Status Indicator Code Link and activity indicators are off. The NIC is not connected to the network.
  • Page 25 Chapter 2: Hardware Overview The StorNext G300 System Power Supply Indicator Codes This section describes the StorNext G300 power supply indicator codes (see Figure 7). The power supply indicators show if power is present, or if a power fault has occurred. Figure 7 Power Supply Indicator Table 4 Power Supply Status...
  • Page 26 Chapter 2: Hardware Overview The StorNext G300 System Indicator Status Indicator Code Flashing Amber Indicates a problem with the power supply. Flashing green When hot-adding a power supply, this indicates that the power supply is mismatched with the other power supply (a high-output power supply and an energy smart power supply are installed in the same system).
  • Page 27: Stornext G300 Connectivity

    Note: Quantum recommends attaching the primary and secondary power connections to alternate power sources for resiliency. Quantum also recommends that one of these power sources is a UPS (uninterruptible power source), such as battery backup or generator, or be connected to redundant AC power supplies to avoid system interruption in the case of a power failure.
  • Page 28: Lan/Nas Cable Connections

    Chapter 2: Hardware Overview StorNext G300 Connectivity LAN/NAS Cable The system also contains an iDRAC port and a dedicated service port. By Connections default, each StorNext G300 ships with bonded network interface: Bond 0. All network ports, excluding the service and iDRAC ports, are customer-configurable.
  • Page 29 Number Number Location Port Function Network Bonds eth0 Embedded Reserved for Port 1 Quantum Service eth1 Embedded LAN Client Network Bond 1 – This port can be Port 2 (1 GbE) bonded alongside the other LAN client ports (Eth6 - Eth11) or configured as a standalone port.
  • Page 30 Chapter 2: Hardware Overview StorNext G300 Connectivity Physical Ethernet Logical Port Ethernet Port Port Physical Number Number Location Port Function Network Bonds eth2 PCIe Slot 1 Metadata Network Bond 0 - The MDC network Port 1 (1GbE) is always a bonded (Bond 0) network.
  • Page 31 Chapter 2: Hardware Overview StorNext G300 Connectivity Figure 10 StorNext Network Ports - G302 Table 6 identifies the logical port configuration, port function and default bonding for the StorNext G302 Table 6 StorNext G302 Network Configuration Physical Ethernet Logical Port Ethernet Port Port Physical Number...
  • Page 32: Fibre Channel Cable Connections For San Access

    Chapter 2: Hardware Overview StorNext G300 Connectivity Physical Ethernet Logical Port Ethernet Port Port Physical Number Number Location Port Function Network Bonds eth4 PCIe Slot 2 LAN Client (10GbE) Bond 1 – The default is for Port 1 all the LAN client ports to be bonded.
  • Page 33 Chapter 2: Hardware Overview StorNext G300 Connectivity Figure 11 StorNext G300 SAN Cabling StorNext DISK SAN RAID Primary Storage StorNext G300 Gateway Appliance Hardware Guide...
  • Page 34: Relocating The System

    Relocating the System If you ever need to relocate the system to a different location, please contact Quantum Customer Support for additional information. The system must be relocated by a qualified Quantum field service engineer. StorNext G300 Gateway Appliance Hardware Guide...
  • Page 35: Basic System Operations

    Chapter 3 Basic System Operations This chapter is divided into the following sections: • Power On the StorNext G300 on page 31 • Shutting Down the G300 on page 32 • Upgrade G300 Firmware on page 34 • Obtain and Install StorNext Licenses on page 34 •...
  • Page 36: Shutting Down The G300

    Chapter 3: Basic System Operations Shutting Down the G300 Figure 12 Turning On SystemPower Front of the System Power Button 2 On each LAN client, mount the file systems on clients. 3 Restart I/O access to all LAN clients. Shutting Down the G300 Prerequisites Before shutting down the system: 1 Halt I/O access to all LAN clients.
  • Page 37 Chapter 3: Basic System Operations Shutting Down the G300 To shut down the system: 1 Open an SSH connection to the system using IP address 10.17.21.1 on either the MDC/Metadata or LAN Clientnetwork. Note: Use the IP address assigned if different from the default used here.
  • Page 38: Upgrade G300 Firmware

    OS (if applicable) and StorNext software. Release Notes See the current for your system for instructions on how to apply the firmware upgrade to the system: www.quantum.com/sngatewaydocs Obtain and Install StorNext Licenses Obtain StorNext Some StorNext feature licenses are pre-installed on your system, and Licenses others must be purchased and then enabled by installing a license file on the system.
  • Page 39 • A list of purchased StorNext add-on features for which you wish to enable licenses. After you request licenses for the system, your Quantum representative will send you a license.dat file (which contains license keys for the products/features to be enabled on the system).
  • Page 40: How To Configure The Laptop Network Settings

    Chapter 3: Basic System Operations Obtain and Install StorNext Licenses How to Configure the In order to access the system from the Service Port, you will need to Laptop Network configure the network settings on a laptop as follows: Settings Note: This procedure assumes you are running Windows 7 on the laptop.
  • Page 41 Chapter 3: Basic System Operations Obtain and Install StorNext Licenses 3 Select Internet Protocol Version 4 (TCP/IPv4) in the list of connections, and then click Properties. The Internet Protocol Version 4 (TCP/IPv4) Properties dialog displays: 4 Click the radio button next to “Use the following IP address” and enter the following: Note: It’s a good idea to copy down the settings in this dialog before you change them, so that you can set them back to their...
  • Page 42: Access The Service Menu Via The Service Port

    Chapter 3: Basic System Operations Obtain and Install StorNext Licenses • Subnet mask - 255.255.255.0 5 Click OK. 6 Click Close. 7 Wait at least two minutes for the laptop to enable the network connection. Access the Service About the Service Port Menu via the Service The system contains an integrated 1GbE Ethernet port that is dedicated Port...
  • Page 43: Install Stornext Licenses

    In order to install license files on the G300: Licenses 1 When you receive the new file from Quantum, copy license.dat the file to a USB thumb drive or CD or DVD. 2 Insert the USB thumb drive, CD or DVD with the license.dat file into the USB slot or DVD drive on the G300.
  • Page 44: Install And Configure Stornext Nas

    Service Menu, and is enabled by default. To learn how to install and configure StorNext NAS on your G300 system, including required StorNext software upgrades, see Software Compatibility and Upgrades for NAS www.quantum.com/sngatewaydocs StorNext G300 Gateway Appliance Hardware Guide...
  • Page 45: System Serial Numbers And Service Tag

    System Serial Numbers and Service Tag System Serial Numbers and Service Tag The StorNext G300 Gateway Appliance system serial number and the service tag number may be needed when contacting Quantum Support. Locating the System The System Serial Number is located in the following locations: Serial Number •...
  • Page 46: Adding Or Removing File Systems After Initial Configuration

    Chapter 3: Basic System Operations Adding or Removing File Systems After Initial Configuration Adding or Removing File Systems After Initial Configuration If you need to add or remove file systems after the initial configuration of your StorNext G300 Gateway Appliance, a wizard in the Service Menu will step you through the process.
  • Page 47 Chapter 3: Basic System Operations Adding or Removing File Systems After Initial Configuration 7 Select the file system you want to configure in StorNext. Note: An * (asterisk) denotes that a file system is selected. You can toggle to select or delete any file system. *** Select Available Filesystems *** NOTE: If an item has '{*}' next to it, then it is currently selected 0) carnage_FS1...
  • Page 48 Chapter 3: Basic System Operations Adding or Removing File Systems After Initial Configuration StorNext G300 Gateway Appliance Hardware Guide...
  • Page 49: Contacting Quantum

    Chapter 4 Contacting Quantum More information about StorNext is available on the Quantum Service and Support website at http://www.quantum.com/ServiceandSupport. The Quantum Service and Support website contains a collection of information, including answers to frequently asked questions (FAQs). StorNext Appliance To request a StorNext software upgrade for StorNext Appliances, open a Upgrades support ticket at: https://onlineservice.quantum.com/.
  • Page 50: Getting More Information Or Help

    Quantum’s Knowledge Base, a comprehensive repository of product support information. Sign up today at: https://onlineservice.quantum.com/ For further assistance, or if training is desired, contact the Quantum Customer Support Center: United States 1-800-284-5101 (toll free) +1-720-249-5700...
  • Page 51: Worldwide End-User Product Warranty

    Chapter 4: Contacting Quantum Worldwide End-User For more information on the Quantum Worldwide End-User Standard Product Warranty Limited Product Warranty: http://www.quantum.com/serviceandsupport/warrantyinformation/ index.aspx StorNext G300 Gateway Appliance Hardware Guide...
  • Page 52 Chapter 4: Contacting Quantum StorNext G300 Gateway Appliance Hardware Guide...

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