System Serial Numbers And Service Tag; Locating The System Serial Number; Locating The Service; Tag Number - Quantum StorNext G300 R510 Hardware Manual

System Serial Numbers and Service Tag

Locating the System
Serial Number

Locating the Service

Tag Number

StorNext G300 Gateway Appliance Hardware Guide
The StorNext G300 Gateway Appliance system serial number and the
service tag number may be needed when contacting Quantum Support.
The System Serial Number is located in the following locations:
• In a sleeve on the back of the system
• .Scrolling on the LCD panel on the front of the system.
• From the Service Menu of the system.
• Another way to locate the system serial number is from the GUI of a
StorNext MDC in the same metadata network as the StorNext G300
Gateway Appliance. Select Help > About > Gateways. Serial
numbers for all active Gateway systems are located on this tab.
System serial numbers are alpha-numeric (example: CX1234CKD5678).
Determining Server Type By Serial Number
You can also distinguish which server is included in the appliance by
serial number format:
• The R510 server contains the serial number format CPA, for
example, CX1111CPA22333.
• The R520 server contains the serial number format CKE, for
example, CX1313CKE22333.
The Service Tag Number is located on the service tag, which is located
on a pullout tab on the front of the Gateway Appliance.
Chapter 3: Basic System Operations
System Serial Numbers and Service Tag
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