Advantech Co., Ltd. Disclaimer The information in this document is subject to change without notice. Advantech Co., Ltd. makes no representations or warranties with respect to the contents hereof and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose.
LED on monitor is not lit (no green or amber color can be seen) ....... 14 Display image is not properly sized ..............14 Selected resolution is not displayed properly ............. 14 No touch function ....................14 Enabling an Intelligent Planet www.advantech.com Page 2 of 14...
Use only a properly grounded plug and receptacle. An improper ground may cause electric shock or equipment damage. If you can’t insert the plug into Enabling an Intelligent Planet www.advantech.com Page 3 of 14...
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Unplug the power cord from the power outlet when monitor is not used. Do not install the product in places with poor ventilation, high light, high temperature or moisture. Enabling an Intelligent Planet www.advantech.com Page 4 of 14...
Introduction About this Manual This manual is intended as a reference guide for the Advantech ProFlat Touch Monitors. This Manual provides the information needed to install, set up and maintain the Advantech ProFlat Touch Monitors. In addition, this manual describes basic technical information about the touch sensor, troubleshooting and contact information.
3 power cord, 4. VGA/DVI/HDMI/DP 4 cable, 5. USB touch cable If any items are missing, please contact your local dealer or the Advantech Service Department. Note: please save the original package in order to ship the monitor in the future.
Hardware Installation 3.1 VESA standard installation mounting functions include ProFlat, removable base The IDP-31 touch monitor’s VESA and wall mount. VESA installation holes 3.2 OSD Functions A. MAIN MANU Enabling an Intelligent Planet www.advantech.com Page 8 of 14...
COLOR COLOR Temp Select the color <WARM>、 Temp of the picture <COOL>、 mode <USER> User Adjust color of 0~100 Only RGB red rate Input GREEN Adjust color of 0~100 green color Enabling an Intelligent Planet www.advantech.com Page 9 of 14...
<VGA>、<DVI>、 SOURCE signal source. <HDMI>、<DP> MUTE on or off the <ON>、<OFF> audio output. VOLUME Adjust the audio 50(0~100) volume 3.3 OSD Key Information A. OSD BOARD DOWN MENU AUTO POWER MT-OSD Enabling an Intelligent Planet www.advantech.com Page 10 of 14...
Select Previous menu Select Brightness item Adjust menu or increase value DOWN Select next menu item Switching signal source Decrease value POWER+ MENU Combination Key, LED is red Enter the Factory mode Enabling an Intelligent Planet www.advantech.com Page 11 of 14...
Warranty Advantech is only under obligation to offer the following Warranty Repair and Services except those authorized formal documents in written form: LCD & Screen repairable: 2 years The above warranty period takes the front four places of the Serial Number label on the Advantech products as the starting date.
Check the monitor and your graphics card with respect to compatibility and recommended signal timings. If your text is garbled, change the video mode to non-interlace and use 60Hz refresh rate. Enabling an Intelligent Planet www.advantech.com Page 13 of 14...
If there is no problem about the software driver, Please replace the Digitizer Pen to have a try. If the problem persists, please contact our technical support engineer. Enabling an Intelligent Planet www.advantech.com Page 14 of 14...