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Care and Maintenance
6 Care and Maintenance
CLEANING
The exterior of the probe and cable should be cleaned only using a soft
cloth lightly moistened with water or isopropyl alcohol. The use of abra-
sive agents, strong detergents, or other solvents may damage the
probe. Always ensure that the input leads are free of debris.
Note
The probe case is not sealed and should never be immersed in any
fluid.
CALIBRATION INTERVAL
The recommended calibration interval is one year. (Performance Verifi-
cation and Adjustment Procedures are included in this manual.)
SERVICE STRATEGY
The ZS1000 probe utilizes fine pitch surface mount devices. It is there-
fore impractical to attempt to repair in the field. Defective probes must
be returned to a LeCroy service facility for diagnosis and exchange. A
defective probe under warranty will be replaced with a factory refur-
bished probe. A probe that is not under warranty can be exchanged for
a factory refurbished probe for a modest fee. You must return the defec-
tive probe in order to receive credit for the probe core.
RETURNING A DEFECTIVE PROBE
The procedure for returning a defective probe is as follows:
Contact your local LeCroy sales representative to find out where to
return the product. All returned products should be identified by model
number and serial number. Provide your name and contact number and
if possible describe the defect or failure. In case of products returned to
the factory, a Return Authorization Number (RAN) should be used. The
RAN can be established by contacting your nearest LeCroy office, or the
New York Customer Care Center.
Return shipment should be made prepaid. LeCroy cannot accept COD
or Collect Return shipments. We recommend air-freighting. It is impor-
6–1
ZS1000-OM-E Rev C
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