Consumer Warranty; Commercial Warranty - Axis AT1912KIT Manual

WARRANTY
Congratulations on your purchase of a quality
satisfied customers who enjoy & experience the benefits of the products we distribute. In the unlikely event that
some technical difficulty arises with your purchase, be assured that we are most anxious to see that the problem is
quickly rectified to your satisfaction. Please familiarise yourself with the following simple conditions of our warranty.
This warranty covers faults through component failure or failure of the product to operate in accordance with
published specifications. Product failure as a result of unreasonable environmental conditions, accident, misuse,
improper installation, unauthorised repair, vehicle electrical or wiring faults or neglect etc, will not be covered by this
warranty. Removal and installation costs, if any, would be paid by the owner as well as any freight or postage costs of
transporting the product to AudioXtra. AudioXtra shall not be liable or responsible for any loss of use of this product
or any form of consequential loss.

CONSUMER WARRANTY

This product is warranted by AudioXtra Pty Ltd to be free from defects in materials and workmanship under
NORMAL USE for a period of TWENTY FOUR MONTHS from the date of purchase.
WITHIN 30 DAYS OF PURCHASE DATE:
Please return the unit for replacement to our National Service Centre or the Retailer from where you made the
purchase. All accessories must be included. Proof of purchase date must accompany the products.
AFTER 30 DAYS OF PURCHASE DATE:
Warranty repair and service is carried out by our National Service Centre. Repair and service will be carried out at no
cost to the owner if proof of ownership and the date of purchase can be verified to the satisfaction of the authorised
centre concerned with this repair. This proof should take the form of either:
a) The warranty card accompanying this product, stamped and dated by the dealer.
b) A Tax Invoice or Receipt showing full details of original vendor, purchaser, model number and serial number.

COMMERCIAL WARRANTY

A product used in or associated with a commercial application will carry a limited SIX MONTH warranty. An abnormal
commercial application is one where usage, dust, vibration, heat/cold and other environmental conditions exist at an
extreme level.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure.
Please complete details below in the event of warranty service being required.
Purchaser's Name:
Purchaser's Address:
Model Number:
Dealer Name:
Dealer Address:
Invoice/Sales Docket no:
General Hints: To expedite service and prompt return of the equipment, please:
a) Clearly describe the fault in detail
c) Include your return address
National Service Centre:
10 STODDART ROAD, PROSPECT, SYDNEY NSW 2148 Australia
Telephone: (02) 8841 9000 Fax: (02) 9636 1204
email: services@audioxtra.com.au
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AT1912KIT
b) Safely and securely pack the unit for transport
d) Provide proof of purchase date as outlined above
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Serial Number:
Date of Purchase: / /
PTY
LTD
audioxtra.com.au