General Warranty
OWON warrants that the product will be free from defects in materials and workmanship
for a period of 3 years from the date of purchase of the product by the original purchaser
from the OWON Company. And the warranty period of accessories such as probe is 12
month. This warranty only applies to the original purchaser and is not transferable to the
third party. If the product proves defective during the warranty period, OWON either will
repair the defective product without charge for parts and labor, or will provide a
replacement in exchange for the defective product. Parts, modules and replacement
products used by OWON for warranty work may be new or reconditioned like new
performance. All replaced parts, modules and products become the property of OWON.
In order to obtain service under this warranty, Customer must notify OWON of the defect
before the expiration of the warranty period. Customer shall be responsible for packaging
and shipping the defective product to the service center designated by OWON, and with a
copy of customer proof of purchase.
This warranty shall not apply to any defect, failure or damage caused by improper use or
improper or inadequate maintenance and care. OWON shall not be obligated to furnish
service under this warranty a) to repair damage resulting from attempts by personnel other
than OWON representatives to install, repair or service the product; b) to repair damage
resulting from improper use or connection to incompatible equipment; c) to repair any
damage or malfunction caused by the use of non-OWON supplies; or d) to service a
product that has been modified or integrated with other products when the effect of such
modification or integration increases the time or difficulty of servicing the product.
Please contact the nearest OWON's Sales and Service Offices for services or a complete
copy of the warranty statement.
For better after-sales service, please visit
www.owon.com.cn
and register the purchased
product online.
Excepting the after-sales services provided in this summary or the applicable warranty
statements, OWON will not offer any guarantee for maintenance definitely declared or hinted,
including but not limited to the implied guarantee for marketability and special-purpose
acceptability. OWON should not take any responsibilities for any indirect, special or consequent
damages.