External Eye Fixation Lamp; Before Calling A Service Technician; Troubleshooting - Canon CX-1 Operation Manual

7.2 Before Calling a Service Technician

Perform the appropriate remedy when any of the problems below appear in inspection or during operation
or a warning is displayed in the control software.
If performing the remedy still does not fix the problem, or the warning is still displayed, turn OFF the
power, and contact a Canon representative or distributor.
Please be sure to describe the problem or warning message in detail.

7.2.1 Troubleshooting

Problem
When the retinal camera
main unit is raised and
lowered, its movement is
stiff at the upper limit.
The POWER lamp does
not light up when the
power is turned ON.
When the power is turned
on, the buzzer sounds
(beep, beep beep), the
display lamps on the
operation panel blink.
The external eye fixation
lamp does not light up or
flicker.
The external eye fixation
lamp does not stop at the
specified position.
The observation monitor
screen appears dim and is
hard to view.
An error (Err xx) appears
on the observation
monitor.
The observation monitor
does not turn on.
Cause
The camera was subjected to
severe vibration while it was in
transit.
The power cable is disconnected.
An indoor circuit breaker has
been tripped.
The cable is cut.
A system error has occurred.
The external eye fixation lamp is
not attached properly.
The holding power has become
weak.
The brightness of the observation
monitor is not appropriately
adjusted.
The digital camera detects a
malfunction.
The digital camera is turned off.
The mydriatic mode is selected.
An external monitor is connected.
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7. Daily Inspection and Maintenance
Remedy
Turn the operation lever, and move the
main unit to the upper level by raising
and lowering it several times.
Turn OFF the power to the main unit, and
connect the cable properly.
Find and resolve the cause of the tripped
circuit breaker, and reset the circuit
breaker.
Turn OFF the power to the main unit, and
contact a Canon representative or
distributor.
Turn off the main unit's power, and
contact a Canon representative or
distributor.
Insert the external eye fixation lamp
fully into the connector on top of the face
rest.
Contact a Canon representative or
distributor.
Refer to the operation manual of the
control software and adjust the monitor.
Turn off and on the power of the retinal
camera.
Note: If the same error keeps
appearing, there may be a
problem. Contact a Canon
representative or distributor.
Turn on the digital camera.
Select the non-mydriaric mode (see
page 14).
Disconnect the external monitor (see
page 36).