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Upgrade the Camera Firmware on Cisco Accessory Hub
Step 3
Click Download firmware to download and save the latest firmware to your local drive.
If your current firmware is up to date, the Download firmware button is inactive.
You can also download the firmware from
Step 4
Navigate to Basic > Firmware.
Step 5
Click Select file and choose the downloaded firmware file from your local drive.
If you select a wrong firmware file, click Remove and select the correct file.
Step 6
Click Upgrade to start the upgrade.
Note
Step 7
When the upgrade completes, wait about 30 seconds for your camera to reboot.
Related Topics
Upgrade the Camera Firmware on Cisco Accessory Hub
The Cisco Accessory Hub enables you to upgrade the camera firmware through your Google Chrome web
browser. The tool automatically checks your camera model and current firmware version, and gives you the
option to upgrade your camera if there is a newer version available. You can also upgrade your camera with
a local firmware file using Cisco Accessory Hub.
Note
Visit Cisco Accessory Hub with the latest version of Google Chrome or Microsoft Edge.
Before you begin
Close any apps that may use your camera.
Procedure
Step 1
Connect your camera to your computer.
Step 2
Go to
Step 3
Click Connect.
Webex Desk Camera User Guide
26
Keep your camera connected to your computer during the upgrade.
Install the Webex Desk Camera
Upgrade the Camera Firmware on Cisco Accessory
View Camera
Information, on page 30
Cisco Accessory Hub
in your web browser.
Cisco Software
Download. Login is required for downloading.
App, on page 11
Hub, on page 26
Maintain Your Camera
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