Maintain Your Camera; Firmware Upgrade; Upgrade The Camera Firmware With The Camera App; Procedure - Cisco Webex User Manual

Maintain Your Camera

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Firmware Upgrade

You can upgrade the camera firmware from:
• Cisco Accessory Hub
• Webex Desk Camera App

Upgrade the Camera Firmware with the Camera App

If you have installed the Webex Desk Camera app version 2.3, the camera app checks for firmware update
when you start it. If an update is detected, the Updates button shows a number 1 or 2. You click Updates >
Start update to download and install the new firmware. For camera app update, see
(Version 2.2), on page
If you're using the Webex Desk Camera app version 2.2, upgrade your firmware with the following steps.
Before you begin
Close any apps that may use your camera.

Procedure

Step 1

Open the Webex Desk Camera app.
Step 2
Click Cisco Webex Desk Camera > Camera information from the menu bar.
Firmware Upgrade, on page 25
Reset the Camera Settings, on page 27
Camera App Update, on page 28
View Camera Information, on page 30
Camera Logs, on page 30
Troubleshoot Your Camera, on page 33
Upgrade the camera either online or with a local firmware file.
Upgrade the camera with a local firmware file.
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C H A P T E R
Update the Camera App
Webex Desk Camera User Guide
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