Cisco Webex User Manual page 4

Contents
C H A P T E R 5 Maintain Your Camera
C H A P T E R 6
Product Safety and Security
Webex Desk Camera User Guide
iv
Mute the Microphones 23
Adjust the Microphone Volume
Specify the Media File Directory
25
Firmware Upgrade
25
Upgrade the Camera Firmware with the Camera App
Upgrade the Camera Firmware on Cisco Accessory Hub
Reset the Camera Settings
Camera App Update
28
Update the Camera App (Version 2.2)
Update the Camera App (Version 2.3 and Later)
View Camera Information
Camera Logs 30
Collect Logs with the Camera App
Collect Camera Logs with Cisco Accessory Hub
Collect Camera Logs with Webex App
Collect Camera Logs with Webex Meetings
Troubleshoot Your Camera
My Computer Doesn't Recognize the Camera
I Can't See My Preview on Webex App or Webex Meetings
Video Quality is Poor
34
Accessory Hub Can't Detect the Camera
37
Safety and Performance Information
External Devices
37
UL Warning 37
Product Label
38
Compliance Statements
38
Compliance Statements for the European Union
CE Marking 38
Compliance Information for Japan
FCC Compliance Statements
23
24
27
28
29
30
30
31
32
32
33
33
35
37
38
38
38
25
26
34