EVBox BusinessLine Manual
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EVBox BusinessLine Manual

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BusinessLine
Operation & User Manual
Nov 2021

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  • Page 1 BusinessLine Operation & User Manual Nov 2021...

  • Page 2: Table Of Contents

    BusinessLine configurations ....................5 Connecting BusinessLine ......................5 Description ..........................6 Technical specifications ........................6 Using BusinessLine ......................... 7 Start charging with BusinessLine .................... 7 Stop charging with BusinessLine ..................... 8 LED indicator ring ........................8 Troubleshooting ..........................9 Disclaimer ............................. 11 Smart Charge - App Operation .....................

  • Page 3: Introduction

    1.1 Compatibility Note that the EVBox BusinessLine generation 4 is not compatible with earlier generations of the BusinessLine charging station. Each Hub-Satellite installation must consist of the same generation of charging stations.

  • Page 4: Warning: Accumulation Of Gasses

    • Do not operate the charging station if it is physically damaged or if the charging cable has cracks, excessive wear, or other visible damage. Contact EVBox or your distributor if you suspect that the charging station is damaged. •...

  • Page 5: Product Features

    3 Product features The BusinessLine charging station is compatible with all Mode 3 electric vehicles and is designed for both indoor and outdoor use. Operation of the charging station is approved at ambient temperatures of between -25 °C and +50 °C. The charging station can be connected to a central system for the registration of the number of kilowatt-hours (kWh) charged.

  • Page 6: Description

    This is the area where you scan an RFID card or key fob. • The BusinessLine reads the data from the card or fob to start or stop a charging session. If the charging station is not connected to a vehicle...

  • Page 7: Using Businessline

    Standard colours RAL 7016 (dark gray), RAL 9016 (white), RAL 5017 (blue) 5 Using BusinessLine 5.1 Start charging with BusinessLine 1. Plug your charging cable into your car and into the BusinessLine charging station. The LED ring shows green. 2. Hold your charge card (RFID card) in front of the reader on the charging station.

  • Page 8: Stop Charging With Businessline

    For Autostart charging stations that do not operate with an RFID card, the LED status indicator is off in standby mode. 5.2 Stop charging with BusinessLine You can stop charging your car at any time, even if it isn't fully charged.

  • Page 9: Troubleshooting

    6 Troubleshooting Troubleshooting must only be done by a qualified electrician unless otherwise stated. Incorrect installation, repairs or modification can result in danger to the user and may void the warranty and liability. This is a general troubleshooting guide listing the most common issues. If you are not able to solve an issue, visit www.ev-hub.com for further help from our support team.
  • Page 10 (Check by user) card is held against the reader. • Use the EVBox Connect App to There is no check that the hub station or communication with the hub module has a connection to backend.

  • Page 11: Disclaimer

    seconds, then flashes red provider for further support. 10 times. LED ring (Check by user.) changes to green or goes • Is the plug pushed far enough off. into the charging station? (Check by user.) • Examine the plug for damage or Plug not locked.

  • Page 12: Smart Charge - App Operation

    8 Smart Charge - App Operation Download the App www.smart-charge.com.au #1.1 - Find and Install the App #1.2 - Register your Account #1.3 - Choose Pricing Plan Find the App on your App Once downloaded, click on Choose a Pricing Plan - either Store by either searching, ‘Open’...
  • Page 13 #2.2 - The Menu #2.3 - Wallet #2.4 - Locate your Charger Log in. Your Menu may show a To locate your Charger, look Click on and open the 'Menu'. 'Wallet’ if you have deposited for the Green flag on the Map. credit into a Package.
  • Page 14 BusinessLine Operation & User Manual Nov 2021...
  • Page 15 BusinessLine configurations ....................5 Connecting BusinessLine ......................5 Description ..........................6 Technical specifications ........................6 Using BusinessLine ......................... 7 Start charging with BusinessLine .................... 7 Stop charging with BusinessLine ..................... 8 LED indicator ring ........................8 Troubleshooting ..........................9 Disclaimer ............................. 11 Smart Charge - App Operation .....................

  • Page 16: Introduction

    1.1 Compatibility Note that the EVBox BusinessLine generation 4 is not compatible with earlier generations of the BusinessLine charging station. Each Hub-Satellite installation must consist of the same generation of charging stations.

  • Page 17: Warning: Accumulation Of Gasses

    • Do not operate the charging station if it is physically damaged or if the charging cable has cracks, excessive wear, or other visible damage. Contact EVBox or your distributor if you suspect that the charging station is damaged. •...

  • Page 18: Product Features

    3 Product features The BusinessLine charging station is compatible with all Mode 3 electric vehicles and is designed for both indoor and outdoor use. Operation of the charging station is approved at ambient temperatures of between -25 °C and +50 °C. The charging station can be connected to a central system for the registration of the number of kilowatt-hours (kWh) charged.

  • Page 19: Description

    This is the area where you scan an RFID card or key fob. • The BusinessLine reads the data from the card or fob to start or stop a charging session. If the charging station is not connected to a vehicle...

  • Page 20: Using Businessline

    Standard colours RAL 7016 (dark gray), RAL 9016 (white), RAL 5017 (blue) 5 Using BusinessLine 5.1 Start charging with BusinessLine 1. Plug your charging cable into your car and into the BusinessLine charging station. The LED ring shows green. 2. Hold your charge card (RFID card) in front of the reader on the charging station.

  • Page 21: Stop Charging With Businessline

    For Autostart charging stations that do not operate with an RFID card, the LED status indicator is off in standby mode. 5.2 Stop charging with BusinessLine You can stop charging your car at any time, even if it isn't fully charged.

  • Page 22: Troubleshooting

    6 Troubleshooting Troubleshooting must only be done by a qualified electrician unless otherwise stated. Incorrect installation, repairs or modification can result in danger to the user and may void the warranty and liability. This is a general troubleshooting guide listing the most common issues. If you are not able to solve an issue, visit www.ev-hub.com for further help from our support team.
  • Page 23 (Check by user) card is held against the reader. • Use the EVBox Connect App to There is no check that the hub station or communication with the hub module has a connection to backend.

  • Page 24: Disclaimer

    seconds, then flashes red provider for further support. 10 times. LED ring (Check by user.) changes to green or goes • Is the plug pushed far enough off. into the charging station? (Check by user.) • Examine the plug for damage or Plug not locked.

  • Page 25: Smart Charge - App Operation

    8 Smart Charge - App Operation Download the App www.smart-charge.com.au #1.1 - Find and Install the App #1.2 - Register your Account #1.3 - Choose Pricing Plan Find the App on your App Once downloaded, click on Choose a Pricing Plan - either Store by either searching, ‘Open’...
  • Page 26 #2.2 - The Menu #2.3 - Wallet #2.4 - Locate your Charger Log in. Your Menu may show a To locate your Charger, look Click on and open the 'Menu'. 'Wallet’ if you have deposited for the Green flag on the Map. credit into a Package.
  • Page 27 BusinessLine Operation & User Manual Nov 2021...
  • Page 28 BusinessLine configurations ....................5 Connecting BusinessLine ......................5 Description ..........................6 Technical specifications ........................6 Using BusinessLine ......................... 7 Start charging with BusinessLine .................... 7 Stop charging with BusinessLine ..................... 8 LED indicator ring ........................8 Troubleshooting ..........................9 Disclaimer ............................. 11 Smart Charge - App Operation .....................

  • Page 29: Introduction

    1.1 Compatibility Note that the EVBox BusinessLine generation 4 is not compatible with earlier generations of the BusinessLine charging station. Each Hub-Satellite installation must consist of the same generation of charging stations.

  • Page 30: Warning: Accumulation Of Gasses

    • Do not operate the charging station if it is physically damaged or if the charging cable has cracks, excessive wear, or other visible damage. Contact EVBox or your distributor if you suspect that the charging station is damaged. •...

  • Page 31: Product Features

    3 Product features The BusinessLine charging station is compatible with all Mode 3 electric vehicles and is designed for both indoor and outdoor use. Operation of the charging station is approved at ambient temperatures of between -25 °C and +50 °C. The charging station can be connected to a central system for the registration of the number of kilowatt-hours (kWh) charged.

  • Page 32: Description

    This is the area where you scan an RFID card or key fob. • The BusinessLine reads the data from the card or fob to start or stop a charging session. If the charging station is not connected to a vehicle...

  • Page 33: Using Businessline

    Standard colours RAL 7016 (dark gray), RAL 9016 (white), RAL 5017 (blue) 5 Using BusinessLine 5.1 Start charging with BusinessLine 1. Plug your charging cable into your car and into the BusinessLine charging station. The LED ring shows green. 2. Hold your charge card (RFID card) in front of the reader on the charging station.

  • Page 34: Stop Charging With Businessline

    For Autostart charging stations that do not operate with an RFID card, the LED status indicator is off in standby mode. 5.2 Stop charging with BusinessLine You can stop charging your car at any time, even if it isn't fully charged.

  • Page 35: Troubleshooting

    6 Troubleshooting Troubleshooting must only be done by a qualified electrician unless otherwise stated. Incorrect installation, repairs or modification can result in danger to the user and may void the warranty and liability. This is a general troubleshooting guide listing the most common issues. If you are not able to solve an issue, visit www.ev-hub.com for further help from our support team.
  • Page 36 (Check by user) card is held against the reader. • Use the EVBox Connect App to There is no check that the hub station or communication with the hub module has a connection to backend.

  • Page 37: Disclaimer

    seconds, then flashes red provider for further support. 10 times. LED ring (Check by user.) changes to green or goes • Is the plug pushed far enough off. into the charging station? (Check by user.) • Examine the plug for damage or Plug not locked.

  • Page 38: Smart Charge - App Operation

    8 Smart Charge - App Operation Download the App www.smart-charge.com.au #1.1 - Find and Install the App #1.2 - Register your Account #1.3 - Choose Pricing Plan Find the App on your App Once downloaded, click on Choose a Pricing Plan - either Store by either searching, ‘Open’...
  • Page 39 #2.2 - The Menu #2.3 - Wallet #2.4 - Locate your Charger Log in. Your Menu may show a To locate your Charger, look Click on and open the 'Menu'. 'Wallet’ if you have deposited for the Green flag on the Map. credit into a Package.
  • Page 40 BusinessLine Operation & User Manual Nov 2021...
  • Page 41 BusinessLine configurations ....................5 Connecting BusinessLine ......................5 Description ..........................6 Technical specifications ........................6 Using BusinessLine ......................... 7 Start charging with BusinessLine .................... 7 Stop charging with BusinessLine ..................... 8 LED indicator ring ........................8 Troubleshooting ..........................9 Disclaimer ............................. 11 Smart Charge - App Operation .....................

  • Page 42: Introduction

    1.1 Compatibility Note that the EVBox BusinessLine generation 4 is not compatible with earlier generations of the BusinessLine charging station. Each Hub-Satellite installation must consist of the same generation of charging stations.

  • Page 43: Warning: Accumulation Of Gasses

    • Do not operate the charging station if it is physically damaged or if the charging cable has cracks, excessive wear, or other visible damage. Contact EVBox or your distributor if you suspect that the charging station is damaged. •...

  • Page 44: Product Features

    3 Product features The BusinessLine charging station is compatible with all Mode 3 electric vehicles and is designed for both indoor and outdoor use. Operation of the charging station is approved at ambient temperatures of between -25 °C and +50 °C. The charging station can be connected to a central system for the registration of the number of kilowatt-hours (kWh) charged.

  • Page 45: Description

    This is the area where you scan an RFID card or key fob. • The BusinessLine reads the data from the card or fob to start or stop a charging session. If the charging station is not connected to a vehicle...

  • Page 46: Using Businessline

    Standard colours RAL 7016 (dark gray), RAL 9016 (white), RAL 5017 (blue) 5 Using BusinessLine 5.1 Start charging with BusinessLine 1. Plug your charging cable into your car and into the BusinessLine charging station. The LED ring shows green. 2. Hold your charge card (RFID card) in front of the reader on the charging station.

  • Page 47: Stop Charging With Businessline

    For Autostart charging stations that do not operate with an RFID card, the LED status indicator is off in standby mode. 5.2 Stop charging with BusinessLine You can stop charging your car at any time, even if it isn't fully charged.

  • Page 48: Troubleshooting

    6 Troubleshooting Troubleshooting must only be done by a qualified electrician unless otherwise stated. Incorrect installation, repairs or modification can result in danger to the user and may void the warranty and liability. This is a general troubleshooting guide listing the most common issues. If you are not able to solve an issue, visit www.ev-hub.com for further help from our support team.
  • Page 49 (Check by user) card is held against the reader. • Use the EVBox Connect App to There is no check that the hub station or communication with the hub module has a connection to backend.

  • Page 50: Disclaimer

    seconds, then flashes red provider for further support. 10 times. LED ring (Check by user.) changes to green or goes • Is the plug pushed far enough off. into the charging station? (Check by user.) • Examine the plug for damage or Plug not locked.

  • Page 51: Smart Charge - App Operation

    8 Smart Charge - App Operation Download the App www.smart-charge.com.au #1.1 - Find and Install the App #1.2 - Register your Account #1.3 - Choose Pricing Plan Find the App on your App Once downloaded, click on Choose a Pricing Plan - either Store by either searching, ‘Open’...
  • Page 52 #2.2 - The Menu #2.3 - Wallet #2.4 - Locate your Charger Log in. Your Menu may show a To locate your Charger, look Click on and open the 'Menu'. 'Wallet’ if you have deposited for the Green flag on the Map. credit into a Package.
  • Page 53 BusinessLine Operation & User Manual Nov 2021...
  • Page 54 BusinessLine configurations ....................5 Connecting BusinessLine ......................5 Description ..........................6 Technical specifications ........................6 Using BusinessLine ......................... 7 Start charging with BusinessLine .................... 7 Stop charging with BusinessLine ..................... 8 LED indicator ring ........................8 Troubleshooting ..........................9 Disclaimer ............................. 11 Smart Charge - App Operation .....................

  • Page 55: Introduction

    1.1 Compatibility Note that the EVBox BusinessLine generation 4 is not compatible with earlier generations of the BusinessLine charging station. Each Hub-Satellite installation must consist of the same generation of charging stations.

  • Page 56: Warning: Accumulation Of Gasses

    • Do not operate the charging station if it is physically damaged or if the charging cable has cracks, excessive wear, or other visible damage. Contact EVBox or your distributor if you suspect that the charging station is damaged. •...

  • Page 57: Product Features

    3 Product features The BusinessLine charging station is compatible with all Mode 3 electric vehicles and is designed for both indoor and outdoor use. Operation of the charging station is approved at ambient temperatures of between -25 °C and +50 °C. The charging station can be connected to a central system for the registration of the number of kilowatt-hours (kWh) charged.

  • Page 58: Description

    This is the area where you scan an RFID card or key fob. • The BusinessLine reads the data from the card or fob to start or stop a charging session. If the charging station is not connected to a vehicle...

  • Page 59: Using Businessline

    Standard colours RAL 7016 (dark gray), RAL 9016 (white), RAL 5017 (blue) 5 Using BusinessLine 5.1 Start charging with BusinessLine 1. Plug your charging cable into your car and into the BusinessLine charging station. The LED ring shows green. 2. Hold your charge card (RFID card) in front of the reader on the charging station.

  • Page 60: Stop Charging With Businessline

    For Autostart charging stations that do not operate with an RFID card, the LED status indicator is off in standby mode. 5.2 Stop charging with BusinessLine You can stop charging your car at any time, even if it isn't fully charged.

  • Page 61: Troubleshooting

    6 Troubleshooting Troubleshooting must only be done by a qualified electrician unless otherwise stated. Incorrect installation, repairs or modification can result in danger to the user and may void the warranty and liability. This is a general troubleshooting guide listing the most common issues. If you are not able to solve an issue, visit www.ev-hub.com for further help from our support team.
  • Page 62 (Check by user) card is held against the reader. • Use the EVBox Connect App to There is no check that the hub station or communication with the hub module has a connection to backend.

  • Page 63: Disclaimer

    seconds, then flashes red provider for further support. 10 times. LED ring (Check by user.) changes to green or goes • Is the plug pushed far enough off. into the charging station? (Check by user.) • Examine the plug for damage or Plug not locked.

  • Page 64: Smart Charge - App Operation

    8 Smart Charge - App Operation Download the App www.smart-charge.com.au #1.1 - Find and Install the App #1.2 - Register your Account #1.3 - Choose Pricing Plan Find the App on your App Once downloaded, click on Choose a Pricing Plan - either Store by either searching, ‘Open’...
  • Page 65 #2.2 - The Menu #2.3 - Wallet #2.4 - Locate your Charger Log in. Your Menu may show a To locate your Charger, look Click on and open the 'Menu'. 'Wallet’ if you have deposited for the Green flag on the Map. credit into a Package.
  • Page 66 BusinessLine Operation & User Manual Nov 2021...
  • Page 67 BusinessLine configurations ....................5 Connecting BusinessLine ......................5 Description ..........................6 Technical specifications ........................6 Using BusinessLine ......................... 7 Start charging with BusinessLine .................... 7 Stop charging with BusinessLine ..................... 8 LED indicator ring ........................8 Troubleshooting ..........................9 Disclaimer ............................. 11 Smart Charge - App Operation .....................

  • Page 68: Introduction

    1.1 Compatibility Note that the EVBox BusinessLine generation 4 is not compatible with earlier generations of the BusinessLine charging station. Each Hub-Satellite installation must consist of the same generation of charging stations.

  • Page 69: Warning: Accumulation Of Gasses

    • Do not operate the charging station if it is physically damaged or if the charging cable has cracks, excessive wear, or other visible damage. Contact EVBox or your distributor if you suspect that the charging station is damaged. •...

  • Page 70: Product Features

    3 Product features The BusinessLine charging station is compatible with all Mode 3 electric vehicles and is designed for both indoor and outdoor use. Operation of the charging station is approved at ambient temperatures of between -25 °C and +50 °C. The charging station can be connected to a central system for the registration of the number of kilowatt-hours (kWh) charged.

  • Page 71: Description

    This is the area where you scan an RFID card or key fob. • The BusinessLine reads the data from the card or fob to start or stop a charging session. If the charging station is not connected to a vehicle...

  • Page 72: Using Businessline

    Standard colours RAL 7016 (dark gray), RAL 9016 (white), RAL 5017 (blue) 5 Using BusinessLine 5.1 Start charging with BusinessLine 1. Plug your charging cable into your car and into the BusinessLine charging station. The LED ring shows green. 2. Hold your charge card (RFID card) in front of the reader on the charging station.

  • Page 73: Stop Charging With Businessline

    For Autostart charging stations that do not operate with an RFID card, the LED status indicator is off in standby mode. 5.2 Stop charging with BusinessLine You can stop charging your car at any time, even if it isn't fully charged.

  • Page 74: Troubleshooting

    6 Troubleshooting Troubleshooting must only be done by a qualified electrician unless otherwise stated. Incorrect installation, repairs or modification can result in danger to the user and may void the warranty and liability. This is a general troubleshooting guide listing the most common issues. If you are not able to solve an issue, visit www.ev-hub.com for further help from our support team.
  • Page 75 (Check by user) card is held against the reader. • Use the EVBox Connect App to There is no check that the hub station or communication with the hub module has a connection to backend.

  • Page 76: Disclaimer

    seconds, then flashes red provider for further support. 10 times. LED ring (Check by user.) changes to green or goes • Is the plug pushed far enough off. into the charging station? (Check by user.) • Examine the plug for damage or Plug not locked.

  • Page 77: Smart Charge - App Operation

    8 Smart Charge - App Operation Download the App www.smart-charge.com.au #1.1 - Find and Install the App #1.2 - Register your Account #1.3 - Choose Pricing Plan Find the App on your App Once downloaded, click on Choose a Pricing Plan - either Store by either searching, ‘Open’...
  • Page 78 #2.2 - The Menu #2.3 - Wallet #2.4 - Locate your Charger Log in. Your Menu may show a To locate your Charger, look Click on and open the 'Menu'. 'Wallet’ if you have deposited for the Green flag on the Map. credit into a Package.
  • Page 79 BusinessLine Operation & User Manual Nov 2021...
  • Page 80 BusinessLine configurations ....................5 Connecting BusinessLine ......................5 Description ..........................6 Technical specifications ........................6 Using BusinessLine ......................... 7 Start charging with BusinessLine .................... 7 Stop charging with BusinessLine ..................... 8 LED indicator ring ........................8 Troubleshooting ..........................9 Disclaimer ............................. 11 Smart Charge - App Operation .....................

  • Page 81: Introduction

    1.1 Compatibility Note that the EVBox BusinessLine generation 4 is not compatible with earlier generations of the BusinessLine charging station. Each Hub-Satellite installation must consist of the same generation of charging stations.

  • Page 82: Warning: Accumulation Of Gasses

    • Do not operate the charging station if it is physically damaged or if the charging cable has cracks, excessive wear, or other visible damage. Contact EVBox or your distributor if you suspect that the charging station is damaged. •...

  • Page 83: Product Features

    3 Product features The BusinessLine charging station is compatible with all Mode 3 electric vehicles and is designed for both indoor and outdoor use. Operation of the charging station is approved at ambient temperatures of between -25 °C and +50 °C. The charging station can be connected to a central system for the registration of the number of kilowatt-hours (kWh) charged.

  • Page 84: Description

    This is the area where you scan an RFID card or key fob. • The BusinessLine reads the data from the card or fob to start or stop a charging session. If the charging station is not connected to a vehicle...

  • Page 85: Using Businessline

    Standard colours RAL 7016 (dark gray), RAL 9016 (white), RAL 5017 (blue) 5 Using BusinessLine 5.1 Start charging with BusinessLine 1. Plug your charging cable into your car and into the BusinessLine charging station. The LED ring shows green. 2. Hold your charge card (RFID card) in front of the reader on the charging station.

  • Page 86: Stop Charging With Businessline

    For Autostart charging stations that do not operate with an RFID card, the LED status indicator is off in standby mode. 5.2 Stop charging with BusinessLine You can stop charging your car at any time, even if it isn't fully charged.

  • Page 87: Troubleshooting

    6 Troubleshooting Troubleshooting must only be done by a qualified electrician unless otherwise stated. Incorrect installation, repairs or modification can result in danger to the user and may void the warranty and liability. This is a general troubleshooting guide listing the most common issues. If you are not able to solve an issue, visit www.ev-hub.com for further help from our support team.
  • Page 88 (Check by user) card is held against the reader. • Use the EVBox Connect App to There is no check that the hub station or communication with the hub module has a connection to backend.

  • Page 89: Disclaimer

    seconds, then flashes red provider for further support. 10 times. LED ring (Check by user.) changes to green or goes • Is the plug pushed far enough off. into the charging station? (Check by user.) • Examine the plug for damage or Plug not locked.

  • Page 90: Smart Charge - App Operation

    8 Smart Charge - App Operation Download the App www.smart-charge.com.au #1.1 - Find and Install the App #1.2 - Register your Account #1.3 - Choose Pricing Plan Find the App on your App Once downloaded, click on Choose a Pricing Plan - either Store by either searching, ‘Open’...
  • Page 91 #2.2 - The Menu #2.3 - Wallet #2.4 - Locate your Charger Log in. Your Menu may show a To locate your Charger, look Click on and open the 'Menu'. 'Wallet’ if you have deposited for the Green flag on the Map. credit into a Package.
  • Page 92 BusinessLine Operation & User Manual Nov 2021...
  • Page 93 BusinessLine configurations ....................5 Connecting BusinessLine ......................5 Description ..........................6 Technical specifications ........................6 Using BusinessLine ......................... 7 Start charging with BusinessLine .................... 7 Stop charging with BusinessLine ..................... 8 LED indicator ring ........................8 Troubleshooting ..........................9 Disclaimer ............................. 11 Smart Charge - App Operation .....................

  • Page 94: Introduction

    1.1 Compatibility Note that the EVBox BusinessLine generation 4 is not compatible with earlier generations of the BusinessLine charging station. Each Hub-Satellite installation must consist of the same generation of charging stations.

  • Page 95: Warning: Accumulation Of Gasses

    • Do not operate the charging station if it is physically damaged or if the charging cable has cracks, excessive wear, or other visible damage. Contact EVBox or your distributor if you suspect that the charging station is damaged. •...

  • Page 96: Product Features

    3 Product features The BusinessLine charging station is compatible with all Mode 3 electric vehicles and is designed for both indoor and outdoor use. Operation of the charging station is approved at ambient temperatures of between -25 °C and +50 °C. The charging station can be connected to a central system for the registration of the number of kilowatt-hours (kWh) charged.

  • Page 97: Description

    This is the area where you scan an RFID card or key fob. • The BusinessLine reads the data from the card or fob to start or stop a charging session. If the charging station is not connected to a vehicle...

  • Page 98: Using Businessline

    Standard colours RAL 7016 (dark gray), RAL 9016 (white), RAL 5017 (blue) 5 Using BusinessLine 5.1 Start charging with BusinessLine 1. Plug your charging cable into your car and into the BusinessLine charging station. The LED ring shows green. 2. Hold your charge card (RFID card) in front of the reader on the charging station.

  • Page 99: Stop Charging With Businessline

    For Autostart charging stations that do not operate with an RFID card, the LED status indicator is off in standby mode. 5.2 Stop charging with BusinessLine You can stop charging your car at any time, even if it isn't fully charged.

  • Page 100: Troubleshooting

    6 Troubleshooting Troubleshooting must only be done by a qualified electrician unless otherwise stated. Incorrect installation, repairs or modification can result in danger to the user and may void the warranty and liability. This is a general troubleshooting guide listing the most common issues. If you are not able to solve an issue, visit www.ev-hub.com for further help from our support team.
  • Page 101 (Check by user) card is held against the reader. • Use the EVBox Connect App to There is no check that the hub station or communication with the hub module has a connection to backend.

  • Page 102: Disclaimer

    seconds, then flashes red provider for further support. 10 times. LED ring (Check by user.) changes to green or goes • Is the plug pushed far enough off. into the charging station? (Check by user.) • Examine the plug for damage or Plug not locked.

  • Page 103: Smart Charge - App Operation

    8 Smart Charge - App Operation Download the App www.smart-charge.com.au #1.1 - Find and Install the App #1.2 - Register your Account #1.3 - Choose Pricing Plan Find the App on your App Once downloaded, click on Choose a Pricing Plan - either Store by either searching, ‘Open’...
  • Page 104 #2.2 - The Menu #2.3 - Wallet #2.4 - Locate your Charger Log in. Your Menu may show a To locate your Charger, look Click on and open the 'Menu'. 'Wallet’ if you have deposited for the Green flag on the Map. credit into a Package.
  • Page 105 BusinessLine Operation & User Manual Nov 2021...
  • Page 106 BusinessLine configurations ....................5 Connecting BusinessLine ......................5 Description ..........................6 Technical specifications ........................6 Using BusinessLine ......................... 7 Start charging with BusinessLine .................... 7 Stop charging with BusinessLine ..................... 8 LED indicator ring ........................8 Troubleshooting ..........................9 Disclaimer ............................. 11 Smart Charge - App Operation .....................

  • Page 107: Introduction

    1.1 Compatibility Note that the EVBox BusinessLine generation 4 is not compatible with earlier generations of the BusinessLine charging station. Each Hub-Satellite installation must consist of the same generation of charging stations.

  • Page 108: Warning: Accumulation Of Gasses

    • Do not operate the charging station if it is physically damaged or if the charging cable has cracks, excessive wear, or other visible damage. Contact EVBox or your distributor if you suspect that the charging station is damaged. •...

  • Page 109: Product Features

    3 Product features The BusinessLine charging station is compatible with all Mode 3 electric vehicles and is designed for both indoor and outdoor use. Operation of the charging station is approved at ambient temperatures of between -25 °C and +50 °C. The charging station can be connected to a central system for the registration of the number of kilowatt-hours (kWh) charged.

  • Page 110: Description

    This is the area where you scan an RFID card or key fob. • The BusinessLine reads the data from the card or fob to start or stop a charging session. If the charging station is not connected to a vehicle...

  • Page 111: Using Businessline

    Standard colours RAL 7016 (dark gray), RAL 9016 (white), RAL 5017 (blue) 5 Using BusinessLine 5.1 Start charging with BusinessLine 1. Plug your charging cable into your car and into the BusinessLine charging station. The LED ring shows green. 2. Hold your charge card (RFID card) in front of the reader on the charging station.

  • Page 112: Stop Charging With Businessline

    For Autostart charging stations that do not operate with an RFID card, the LED status indicator is off in standby mode. 5.2 Stop charging with BusinessLine You can stop charging your car at any time, even if it isn't fully charged.

  • Page 113: Troubleshooting

    6 Troubleshooting Troubleshooting must only be done by a qualified electrician unless otherwise stated. Incorrect installation, repairs or modification can result in danger to the user and may void the warranty and liability. This is a general troubleshooting guide listing the most common issues. If you are not able to solve an issue, visit www.ev-hub.com for further help from our support team.
  • Page 114 (Check by user) card is held against the reader. • Use the EVBox Connect App to There is no check that the hub station or communication with the hub module has a connection to backend.

  • Page 115: Disclaimer

    seconds, then flashes red provider for further support. 10 times. LED ring (Check by user.) changes to green or goes • Is the plug pushed far enough off. into the charging station? (Check by user.) • Examine the plug for damage or Plug not locked.

  • Page 116: Smart Charge - App Operation

    8 Smart Charge - App Operation Download the App www.smart-charge.com.au #1.1 - Find and Install the App #1.2 - Register your Account #1.3 - Choose Pricing Plan Find the App on your App Once downloaded, click on Choose a Pricing Plan - either Store by either searching, ‘Open’...
  • Page 117 #2.2 - The Menu #2.3 - Wallet #2.4 - Locate your Charger Log in. Your Menu may show a To locate your Charger, look Click on and open the 'Menu'. 'Wallet’ if you have deposited for the Green flag on the Map. credit into a Package.
  • Page 118 BusinessLine Operation & User Manual Nov 2021...
  • Page 119 BusinessLine configurations ....................5 Connecting BusinessLine ......................5 Description ..........................6 Technical specifications ........................6 Using BusinessLine ......................... 7 Start charging with BusinessLine .................... 7 Stop charging with BusinessLine ..................... 8 LED indicator ring ........................8 Troubleshooting ..........................9 Disclaimer ............................. 11 Smart Charge - App Operation .....................

  • Page 120: Introduction

    1.1 Compatibility Note that the EVBox BusinessLine generation 4 is not compatible with earlier generations of the BusinessLine charging station. Each Hub-Satellite installation must consist of the same generation of charging stations.

  • Page 121: Warning: Accumulation Of Gasses

    • Do not operate the charging station if it is physically damaged or if the charging cable has cracks, excessive wear, or other visible damage. Contact EVBox or your distributor if you suspect that the charging station is damaged. •...

  • Page 122: Product Features

    3 Product features The BusinessLine charging station is compatible with all Mode 3 electric vehicles and is designed for both indoor and outdoor use. Operation of the charging station is approved at ambient temperatures of between -25 °C and +50 °C. The charging station can be connected to a central system for the registration of the number of kilowatt-hours (kWh) charged.

  • Page 123: Description

    This is the area where you scan an RFID card or key fob. • The BusinessLine reads the data from the card or fob to start or stop a charging session. If the charging station is not connected to a vehicle...

  • Page 124: Using Businessline

    Standard colours RAL 7016 (dark gray), RAL 9016 (white), RAL 5017 (blue) 5 Using BusinessLine 5.1 Start charging with BusinessLine 1. Plug your charging cable into your car and into the BusinessLine charging station. The LED ring shows green. 2. Hold your charge card (RFID card) in front of the reader on the charging station.

  • Page 125: Stop Charging With Businessline

    For Autostart charging stations that do not operate with an RFID card, the LED status indicator is off in standby mode. 5.2 Stop charging with BusinessLine You can stop charging your car at any time, even if it isn't fully charged.

  • Page 126: Troubleshooting

    6 Troubleshooting Troubleshooting must only be done by a qualified electrician unless otherwise stated. Incorrect installation, repairs or modification can result in danger to the user and may void the warranty and liability. This is a general troubleshooting guide listing the most common issues. If you are not able to solve an issue, visit www.ev-hub.com for further help from our support team.
  • Page 127 (Check by user) card is held against the reader. • Use the EVBox Connect App to There is no check that the hub station or communication with the hub module has a connection to backend.

  • Page 128: Disclaimer

    seconds, then flashes red provider for further support. 10 times. LED ring (Check by user.) changes to green or goes • Is the plug pushed far enough off. into the charging station? (Check by user.) • Examine the plug for damage or Plug not locked.

  • Page 129: Smart Charge - App Operation

    8 Smart Charge - App Operation Download the App www.smart-charge.com.au #1.1 - Find and Install the App #1.2 - Register your Account #1.3 - Choose Pricing Plan Find the App on your App Once downloaded, click on Choose a Pricing Plan - either Store by either searching, ‘Open’...
  • Page 130 #2.2 - The Menu #2.3 - Wallet #2.4 - Locate your Charger Log in. Your Menu may show a To locate your Charger, look Click on and open the 'Menu'. 'Wallet’ if you have deposited for the Green flag on the Map. credit into a Package.

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