EVBox BusinessLine Installation And User Manual
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EVBox
BusinessLine
Installation and user manual
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Summary of Contents for EVBox BusinessLine

  • Page 1 EVBox BusinessLine Installation and user manual...
  • Page 2 I'm here Let's get started.
  • Page 3 EVBox BusinessLine Installation and user manual...
  • Page 5: Table Of Contents

    6.6. Phase rotation 6.7. Power configuration for smart grid 6.8. Choose mounting 7. Install charging station 7.1. Remove covers 7.2. Install station 7.3. Finish installation 8. Configure Hub-Satellite 8.1. Connect data cables 9. Activate BusinessLine 9.1. Using Wi-Fi with BusinessLine...
  • Page 6 9.2. Check data connection 9.3. Register and connect BusinessLine 9.4. Set-up BusinessLine 10. Using BusinessLine 10.1. Start charging with BusinessLine 10.2. Stop charging with BusinessLine 10.3. LED indicator ring 11. Troubleshooting 12. Declaration of conformity...
  • Page 7: Introduction

    Built to be connected and intelligent, EVBox BusinessLine makes going electric at your workplace or business easier than ever. This Installation and User manual tells you how to install and use the EVBox BusinessLine. Carefully read the safety information before you start.
  • Page 8: Product And Environmental Characteristics

    1. Introduction Charging modes Mode 3. 1.4. Product and environmental characteristics The charging station has been CE-certified by the manufacturer and bears the CE logo. The relevant declaration of conformity may be obtained from the manufacturer. The charging station complies with the RoHS Directive (RL 2011/65/EU).
  • Page 9: Safety Precautions

    • Do not operate the charging station if it is physically damaged or if the charging cable has cracks, excessive wear, or other visible damage. Contact EVBox or your distributor if you suspect that the charging station is damaged. •...
  • Page 10: Transport And Storage

    • This charging station contains no user-serviceable parts. The user must not attempt to service, repair or relocate the charging station. Contact EVBox or your dealer for more information. • Make sure that the charging cable cannot become damaged (kinked, jammed or driven over) and that the plug(s) do not come into contact with heat sources, dirt or water.
  • Page 11: Components

    3. Components 3.1. Delivered components The delivered components will depend on the model, type of installation, and the selected mounting option. Table 2. Delivered components 1x EVBox BusinessLine unit (single or double socket, satellite and/ or hub). EVBox Connector set (for hub-satellite installations, supplied with each satellite).
  • Page 12 EVBox Wall spacer (to install a single station on a wall) 290190 120 Ω resistor (to terminate the RS485 connector of last satellite charging station 470041 in a hub-satellite installation) EVBox Test Box with fixed cable (to test the functioning of the charging station) 462322...
  • Page 13: Product Features

    • Double socket, two satellites. One BusinessLine hub can be connected to a maximum of 19 BusinessLine satellites. A smart grid can be established over all charging stations. This optimizes power usage and lets more vehicles charge simultaneously should power limitations exist.
  • Page 14: Controller Connections

    2. RFID reader This is the area where you scan an RFID card or key fob. The BusinessLine reads the data from the card or fob to start or stop a charging session. If the charging station is not connected to a vehicle and is not activated by the RFID card or fob, there is no voltage on the socket and the charging session will not start.
  • Page 15 4. Product features Connection group Description 1 - 2 pin, red External relay 2 - 2 pin, blue kWh meter 3 - 2 pin, black RS485 hub-satellite communication 4 - 4 pin, green Inputs 5 - 2 pin, gray RS485 smart charging communication 6 - 2 pin, green Temperature sensor 7 - 3 pin, green...
  • Page 16: Technical Specifications

    5. Technical specifications 5. Technical specifications Table 4. Feature Description Technical features Maximum 7.4 kW, 11 kW or 22 kW, depending on installation and Charging capacity per socket set-up. Socket type Type 2. Number of sockets 1 or 2. Output power per socket 1-phase or 3-phase, 230 V –...
  • Page 17 5. Technical specifications Feature Description 600 x 255 x 410 mm (double). Dimensions (mm) 600 x 255 x 205 mm (single). 12 kg (double socket). Weight (kg) 10 kg (single socket). Double: Combipole in or on the ground, or on a wall. Mounting Single: Combipole in or on the ground, or on a wall.
  • Page 18: Prepare For Installation

    6. Prepare for installation 6. Prepare for installation The following recommendations are a guide to help you prepare for the installation of the EVBox BusinessLine charging station. 6.1. Safety precautions You must read and obey the safety precautions on page 0 at the beginning of this manual before you install, service or use your EVBox charging station.
  • Page 19: Hub-Satellite Installations

    6. Prepare for installation 6.4. Hub-Satellite installations A Hub-Satellite charging station installation can consist of up to 19 satellite stations connected to a hub station. A Hub-Satellite installation is easier and more economical to manage than individual hubs because it has only one hub, and it enables a smart grid to be established across the connected stations which optimizes power usage.
  • Page 20: Phase Rotation

    • For optimal performance of the smart grid, you must inform your CPO of the configuration. Use the EVBox Connect app to set-up your BusinessLine ready for connection to a network. 6.8. Choose mounting EVBox BusinessLine charging stations can be mounted in the following ways:...
  • Page 21 6. Prepare for installation BusinessLine charging stations, single and double, can be mounted on an EVBox Combipole set into the ground, a EVBox Combipole fixed to the floor, or on a Combipole fixed to a wall (see Optional components on page •...
  • Page 22 6. Prepare for installation...
  • Page 23: Install Charging Station

    Make sure no unauthorized persons enter the working areas. Compatibility The EVBox BusinessLine generation 4 is not compatible with earlier generations of the BusinessLine charging station. Each Hub-Satellite installation must consist of the same generation of charging stations.
  • Page 24: Install Station

    7. Install charging station 3. Open the cover from the bottom and lift it off the charging station. 4. Put the cover front side up in a place where it cannot get damaged. 7.2. Install station 1. Lift and install the charging station onto the Combipole or Wall Spacer. When installing a double charging station on a Combipole, make sure that the charging station slides fully down the pole to rest on the internal stop inside the charging station.
  • Page 25 7. Install charging station 3. For a single station or a double charging station with one power supply: Connect the power supply cables to the circuit breaker (RCBO). 4. Secure the power supply cables with one or more cable ties. 5.
  • Page 26 7. Install charging station Disconnect the connectors from the right side of the controller. Loosen but do not remove the bolts attaching the controller to the bracket.
  • Page 27: Finish Installation

    7. Install charging station Remove the controller up to release the bolts from the slotted holes in the bracket. Move the controller to one side to access the Combipole clamps. Tighten the clamps with a socket wrench to secure the charging station on the Combipole. Install the controller and tighten the bolts.
  • Page 28 7. Install charging station 2. Measure the resistance of the grounding circuit and make sure that it is in acceptable limits. If necessary, install a grounding point closer to the charging station. 3. Install the cover: Apply silicone grease to the seal around the charging station frame to ensure protection against water and dirt.
  • Page 29 GREEN (RFID-operated station) or OFF (autostart station): On standby, ready for use. 6. Measure the line-to-line and neutral-to-line voltages upstream of the power relays for every charging point. 7. After charging station activation, you can use the EVBox Test Box (see Components on page 7) to...
  • Page 30: Configure Hub-Satellite

    RS485 black connector of the last station in the series to make a loop. • One BusinessLine hub can be connected to a maximum of 19 BusinessLine satellites. • When more than six individual charging stations (or three double charging stations) are installed, the network must be terminated with a 120 Ω...
  • Page 31 8. Configure Hub-Satellite Key: Hub charging station controller. Satellite charging station controller. Resistor 120 Ω (only used when more than six charging stations are installed).
  • Page 32: Activate Businessline

    Wi-Fi setup on BusinessLine. 9.2. Check data connection When the BusinessLine charging station is fully installed and power is on, you can use the EVBox Connect App to check that the hub station has a connection to the cellular network or Wi-Fi.
  • Page 33: Register And Connect Businessline

    9.4. Set-up BusinessLine Use the EVBox Connect app to set-up your BusinessLine ready for connection to a network. You can set-up the following features: •...
  • Page 34 2. Log in to your account in the app. 3. If you don’t have an account yet, create a new account in the app. 4. Follow the steps in the app to pair your mobile device with BusinessLine. 5. Set-up BusinessLine to your requirements.
  • Page 35: Using Businessline

    10. Using BusinessLine 10.1. Start charging with BusinessLine 1. Plug your charging cable into your car and into the BusinessLine charging station. The LED ring shows green. 2. Hold your charge card (RFID card) in front of the reader on the charging station.
  • Page 36: Led Indicator Ring

    Table 5. LED indicator ring LED ring color What you see What it means What to do Plug your charging cable BusinessLine is ready for LED ring off or green. into the car and the use. charging station. Your charge card is Wait until the LED ring LED ring flashing green.
  • Page 37 LED ring flashing red. authorized to charge. Whitelist the charge card. Contact your charge card service operator. Note: When the charging station is installed, the LED indicator ring can be tested using the EVBox Test Box (see Components on page...
  • Page 38: Troubleshooting

    This is a general troubleshooting guide listing the most common issues. If you are not able to solve an issue, visit www.evbox.com/support for further help from our service pages and support team. Problem Possible cause Solution •...
  • Page 39 LED ring flashes red online account. (Check by immediately when the card is user.) held against the reader. Use the EVBox Connect App to check that the hub station or There is no communication hub module has a connection with the backend.
  • Page 40 11. Troubleshooting Problem Possible cause Solution Crossed connection in one of Examine RS485 cabling and the satellite RS485 In a hub-satellite installation, connections. connections. one or more LED rings constantly flash red. No connection with the hub Examine RS485 cabling and charging station.
  • Page 41 11. Troubleshooting Problem Possible cause Solution Use the card again to start the charging. If the problem No response from the backend remains, contact your operator portal account. or service provider for further support. (Check by user.) • Is the plug pushed far enough into the charging station? (Check by user.) Charging station does not start...
  • Page 42 11. Troubleshooting Problem Possible cause Solution • Push the plug further into the charging station and hold the card against the card reader again. (Check by user.) • Switch off the main power supply, wait 20 seconds, then switch on the main power supply again.
  • Page 43: Declaration Of Conformity

    The EVBox BusinessLine charging station was developed, manufactured, tested, and supplied in accordance with the relevant directives, regulations and standards for safety, EMC and environmental compatibility. EVBox declares that the EVBox BusinessLine charging station is manufactured and delivered in accordance with the following directives and regulations: •...
  • Page 44 The present document is drawn up by way of information only and does not constitute an offer binding upon EVBox. EVBox has compiled the contents of this document to the best of its knowledge. No express or implied warranty is given for the completeness, accuracy, reliability or fitness for particular purpose of its content and the products and services presented therein.
  • Page 45 I’m all set! Let’s charge.

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