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EVBox Iqon Installation And Commissioning Manual

Installation and commissioning manual part a
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EVBox Iqon
Installation and commissioning
manual Part A
1

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Summary of Contents for EVBox Iqon

  • Page 1 EVBox Iqon Installation and commissioning manual Part A...
  • Page 3 EVBox Iqon Installation and commissioning manual Part A...

  • Page 5: Table Of Contents

    2.1. INSTRUCTIONS PERTAINING TO RISK OF FIRE OR ELECTRIC SHOCK 2.2. GENERAL SAFETY INSTRUCTIONS 2.3. MOVING AND STORAGE PRECAUTIONS 3. Product features 3.1. Description 3.2. EVBox Iqon models 3.3. Specifications 3.4. Dimensions 3.5. Delivered components 3.6. Optional components 4. INSTALLATION INSTRUCTIONS 4.1.
  • Page 6 4.5. Commissioning 4.5.1. Configuration details 4.5.2. Register EVBox Iqon with CMP 4.5.3. Download EVBox Connect app 4.5.4. Commission EVBox Iqon 4.5.5. Commissioning report 5. OPERATING INSTRUCTIONS 5.1. LED indicator ring 5.2. Troubleshooting 5.2.1. Error codes 5.2.2. Troubleshooting 6. MAINTENANCE INSTRUCTIONS 6.1.

  • Page 7: Introduction

    Thank you for choosing EVBox Iqon. Built to be accessible and intelligent, EVBox Iqon is the ideal charging station for every commercial location. This Installation and Commissioning Manual tells you how to install EVBox Iqon and make it ready for use. You must carefully read the safety information before you start.

  • Page 8: Certification And Compliance

    1. Introduction Symbol Explanation DANGER: Risk of explosion Indicates an imminently hazardous situation with a high risk level which, if the danger is not avoided, will cause death or serious injury. WARNING: Indicates a potentially hazardous situation with moderate risk level which, if the warning is not obeyed, can cause death or serious injury.
  • Page 9 US contact information: 1930 Innovation Way, Suite 200, Libertyville, IL 60048, USA www.evbox.com Canadian Regulatory Statements This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference.

  • Page 10: Get In Touch

    1.4. Get in touch If you have any suggestions how we can improve our products, or if you see an error, we’d love to hear from you. You can contact us by going to www.evbox.com/support. All EVBox manuals can be downloaded from www.evbox.com/manuals.
  • Page 11 1. Introduction Normal environmental conditions Outdoor use. Access Equipment for locations with unrestricted access. Stationary equipment, surface-mounted on ground, or Mounting method ground and walls. Protection against electric shock Class 1 equipment. Charging modes Level 2 (US) / Mode 3 (EU).

  • Page 12: Important Safety Instructions

    Iqon or the charging cables are damaged. Extensive exposure of Iqon to water or handling Iqon with wet hands will result in the risk of electric shock, which will cause severe injuries or death. •...

  • Page 13: General Safety Instructions

    Make sure no unauthorized persons enter the working areas. • If you are unsure about how to use Iqon after reading this manual, contact the CPO for more information. • Do not allow children to operate Iqon. Adult supervision is required when children are near an Iqon that is in use.

  • Page 14: Moving And Storage Precautions

    2.3. MOVING AND STORAGE PRECAUTIONS Obey the following guidelines when moving and storing Iqon: • An Iqon in its packing weighs 95 kg (210 lbs). Only lift and move a packaged Iqon using suitable lifting apparatus. • An unpacked Iqon weighs 85 kg (188 lbs). Only lift and move an unpacked Iqon using a lifting sling or cable attached to the lifting eyes on Iqon, and using suitable lifting apparatus, as described in this manual.

  • Page 15: Product Features

    3. Product features The Iqon charging station is compatible with all Level 2 (US) / Mode 3 (EU) electric vehicles and is designed for both indoor and outdoor use. The charging station is connected to a Charging Management Platform (CMP) for the registration of the number of kilowatt-hours (kWh) used per charging session.

  • Page 16: Evbox Iqon Models

    3. Product features 3.2. EVBox Iqon models Iqon is either a Hub model or a Satellite model. A Hub model can connect up to 20 connectors (1 Hub and 9 Satellites, each with two connectors) to a CMP. The Hub uses either a pre-programmed SIM to connect to the CMP through a telephone network, or a Wi-Fi connection to a local Wi-Fi router.
  • Page 17 RFID, QR code, and Autostart. Dual band Wi-Fi 2.4/5 GHz, Bluetooth 4.0 for Communication standard configuration with the EVBox Connect app, GPS. Communication protocol to backend OCPP 1.5 S / 1.6 S / 1.6 J. Smart Charging using the MAX RS485.

  • Page 18: Dimensions

    3. Product features 3.4. Dimensions 3.5. Delivered components...

  • Page 19: Optional Components

    Note: The installer is responsible for supplying the power cables, data cables and any minor items required for the installation. Component Part number EVBox Dual Socket Test Box (to test the functioning of the charging station) 462323...

  • Page 20: Installation Instructions

    4. INSTALLATION INSTRUCTIONS 4. INSTALLATION INSTRUCTIONS 4.1. Prepare for installation The following recommendations are a guide to help you prepare for the installation of the EVBox Iqon charging station. WARNING Improper installation of Iqon may result in damage, which may cause injury or death. You must read and obey the safety precautions at the beginning of this manual before you install, service or use your EVBox charging station.

  • Page 21: Location Options

    4. INSTALLATION INSTRUCTIONS 4.1.4. Location options The charging station can be installed in various positions. Note: The position and installation height of the charging station must comply with the Americans with Disabilities Act (ADA) regulations. To increase the installation height, use the 50 mm (1.97 in) baseplate provided.
  • Page 22 4. INSTALLATION INSTRUCTIONS Free-standing installation Wall-supported installation...
  • Page 23 4. INSTALLATION INSTRUCTIONS Back-to-back installation Example dual-bay location...

  • Page 24: Hub-Satellite Installations

    4.1.5. Hub-Satellite installations A Hub-Satellite charging station installation can consist of up to 9 Iqon Satellite stations connected to the Iqon Hub station. In any installation there must be one Hub station, and all Satellite stations connect to that Hub station.
  • Page 25 4. INSTALLATION INSTRUCTIONS Example of a RS485 serial data connection Incorrect RS485 configurations RS485 data communication configurations in a Star-shaped or T-shaped network will not function correctly because signal reflections can occur in the network: Star-shaped network...

  • Page 26: Using Wi-Fi

    Some tips when configuring your Wi-Fi router and access point: • Do not set the option to hide your network because a hidden network will not broadcast to Iqon. • Make sure that your router is not limiting connections to certain MAC addresses.

  • Page 27: Route Power Supply Cables

    • Make sure that the a/b/g/n modes under the 2.4 GHz and 5 GHz frequencies are active. Iqon will choose the fastest available mode for its operation. 5 GHz is faster, but has a shorter range. 2.4 GHz is better suited for a longer range. The installer must examine the signal strength of both networks during Wi-Fi setup on Iqon.

  • Page 28: Unpacking

    4.2. Unpacking See the corresponding illustrations in manual B. Unpack Iqon in the following way to prevent personal injury or damage to equipment. 1. Move the charging station packaging to the installation area and place it flat on the ground.

  • Page 29: Prepare Mounting

    WARNING: Do not use the charging cables to lift or move the charging station. The cables can become damaged which will result in the risk of electric shock and damage to Iqon, which will cause injury and death.

  • Page 30: Prepare Ground Anchors

    4.3.2. Prepare wall mounting See the corresponding illustrations in manual B. As an option, a single Iqon can also be secured to a wall using two wall brackets. The Iqon must always be secured to the ground (see Prepare ground anchors on page 26).

  • Page 31: Unimi Mounting

    When the installation area is prepared you can then install and connect the charging station. WARNING Improper installation of Iqon may result in damage, which may cause injury or death. You must read and obey the safety precautions at the beginning of this manual before you install, service or use your EVBox charging station.

  • Page 32: Connect Power Cables

    Note: The protection shield prevents small parts falling in to the cable duct. 5. For a wall-mounted Iqon, secure Iqon to the two wall brackets using four bolts. 6. For two Iqon stations installed back-to-back, secure the Iqon stations together as follows: Assemble four brackets into two bracket assemblies.

  • Page 33: Connect Rs485 Data Cables

    4.4.3. Connect RS485 data cables See the corresponding illustrations in manual B. Iqon uses two separate RS485 serial data connections for the following data communication: • Smart Charging using the MAX protocol - from the external power cabinet to the Hub.

  • Page 34: Close Covers

    5. Install the bottom cover. 6. Install the top cover. Iqon is ready for commissioning. CAUTION : Do not switch on power to Iqon at this time. You must first register Iqon with the CMP before power is switched on.

  • Page 35: Commissioning

    4.5.1. Configuration details The Iqon configuration details are on the sticker in Part B of this manual. Configuration details can also be found on the packaging. You will need the configuration details of a Hub Iqon to commission a standalone Hub or a Hub-Satellite installation.

  • Page 36: Commissioning Report

    4. Select the Iqon Bluetooth ID. The LED ring shows flashing purple when pairing using Bluetooth is active. 5. Select the Iqon Bluetooth ID and follow the instructions in the app. The following details from the Iqon configuration sticker (see...
  • Page 37 4. INSTALLATION INSTRUCTIONS Complete the Commissioning Report that is supplied with Iqon. For a Hub-Satellite installation, complete only one report. Send a copy of the report to the CPO. The installer should keep the original of the report.

  • Page 38: Operating Instructions

    What it means What to do • Activate the Iqon touchscreen. • Select the payment Iqon is ready for use. method (for example, CPO card, or QR code). LED ring off or green. • Select the charging cable to use.

  • Page 39: Troubleshooting

    EVBox app. LED ring flashing purple. Note: When the charging station is installed, the LED indicator ring can be tested using the EVBox Test Box. 5.2. Troubleshooting DANGER: Risk of electric shock...

  • Page 40: Error Codes

    Selected Iqon charging cable is not System offline / Broken / Error working. The reason for error is shown on the screen. The selected Iqon charging cable is not System not available available. 5.2.2. Troubleshooting Troubleshooting must only be done by a qualified electrician unless otherwise stated. Incorrect installation, repairs or modification can result in danger to the user and may void the warranty and liability.
  • Page 41 (Check by card station. immediately when the card is holder.) held against the reader. Error Use the EVBox Connect App to code E1 is shown on the touchscreen. There is no communication check that the Hub station has with the CMP.
  • Page 42 5. OPERATING INSTRUCTIONS Problem Possible cause Solution Crossed connection in one of Examine RS485 wiring and the satellite RS485 connections. In a Hub-Satellite installation, connections. one or more LED rings constantly flash red. Check the RS485 wiring and No connection with the Hub connections between all charging station.
  • Page 43 5. OPERATING INSTRUCTIONS Problem Possible cause Solution • Make sure that the charging plug is pushed far enough into the vehicle socket station. • Examine the charging plug Plug not locked. and vehicle socket for damage or bent pins. • Examine the charging plug and vehicle socket to see if it is blocked by an...

  • Page 44: Maintenance Instructions

    Clean Iqon when necessary, and regularly inspect the exterior for damage. The owner of Iqon is responsible for the condition of the charging station, whereby both the law regarding the safety of persons, animals, and property must be observed, as well as the installation regulations in force in the country of use.

  • Page 45: Decommissioning

    7. DECOMMISSIONING 7. DECOMMISSIONING Remove and dispose of the charging station in accordance with applicable local disposal regulations. DANGER: Risk of electric shock Before the charging station is removed, switch off all power at the power supply cabinet. Secure the power supply cabinet and put up warning signs to prevent accidental supply of power.

  • Page 46: Appendix

    EVBIM_062020 © EV-Box North America Inc. EVBox strives to manufacture products of the highest quality. EVBox products for the US market are UL 2594 tested and compliant. For the Canadian market, they are CSA C22.2 No. 280-16 tested and compliant. For the EU market, they are CE certified and compliant with the essential requirements of EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU.
  • Page 47 8. Appendix © 2020 EVBox North America, Inc. All rights reserved. Iqon, EVBox® and the EVBox logo are trademarks or registered trademarks. EVBox North America Inc., 1930 Innovation Way, Suite 200, Libertyville, IL 60048, USA evbox.com/support...
  • Page 50 EVBIM_062020 © EVBox Manufacturing B.V.

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