Troubleshooting - Jura GIGA X3c Instructions For Use Manual

7 Troubleshooting

7 Troubleshooting
Problem
Insufficient foam is
produced when the
milk is frothed or milk
sprays from the dual
spout.
Coffee only comes out
in drips when it is
being prepared.
There is dry ground
coffee behind the
coffee grounds
container.
'Fill bean container'
not displayed
although the bean
container is empty.
Preparation stops,
'Fill bean container'
is briefly displayed
although the bean
container has been
filled.
'Empty drip tray' is
always displayed.
44
Cause/Result
The dual spout is dirty.
The milk and milk foam
temperature is set too
high.
Coffee or ground coffee
has been ground too
finely and is blocking the
system. The water
hardness may not have
been correctly set.
The beans used are
resulting in an above-
average volume of
ground coffee.
is The bean monitor is
dirty.
The sliding catch for the
bean container has not
been pulled out or has
not been pulled out
completely.
The metal contacts of
the drip tray are dirty or
wet.
Action
T Clean the milk system in the dual spout
(see Chapter 5 'Maintenance – Cleaning the
milk system').
T Dismantle and rinse the dual spout (see
Chapter 5 'Maintenance – Dismantling and
rinsing the dual spout').
T Set a lower milk and milk foam tempera-
ture for the product.
T Put the grinder on a coarser setting or use
coarser ground coffee (see Chapter 4
'Permanent settings in programming mode
– Setting the consistency of grind').
T Perform descaling (see Chapter 5 'Mainte-
nance – Descaling the machine').
T Reduce the coffee strength or choose a
finer grinder setting (see chapter 4
'Product settings – Adjusting the product
settings').
T Clean the bean container (see Chapter 5
'Maintenance – Cleaning the bean contai-
ner').
T Open the service cover on the back of the
machine and pull the sliding catch all the
way out (see Chapter 5 'Maintenance –
Cleaning the bean container').
T Clean and dry the metal contacts on the
back of the drip tray.