Troubleshooting - Hornbach 10329557 Installation And User Manual

Troubleshooting

PROBLEM
Fabric sags and is not tight
A knocking sound is emitted
during operation
The retractable screen squeaks
during operation
The remote control does not
CAUSE
Fabric stretches if exposed to rain
The pergola awning brackets have not
been tightened completely.
The retractable screen needs lubrica-
tion
The front bar does not parallel the
backside beam:
The battery is placed incorrectly.
work.
The battery is empty/malfunctioning.
The power supply of the awning is
cut.
SOLUTION
Dry the fabric as soon as possible,
as the fabric should not be folded up
wet.
Make sure the pergola awning brack-
ets are tightened and have a secure
fit properly.
Try to identify the squeaking area
and lubricate it as described in
'Cleaning and care – Frame'.
Adjust the bar following chapter
„Installation" section 13
Remove the battery and insert it cor-
rectly.
Remove the battery and replace with
a new battery while observing the
polarity of both the battery and the
remote control.
Have the power supply checked
(plug, circuit breaker, switch etc.)
ENGLISH | 215